[confirmed] iWHMCS not compatible with IOS7

[AffordableDomainsCanada]

I setup and installed iWHMCS, but it seems everytime i reply, close, delete a ticket the app crashes on me. It is more of a pain in the ass then useful.

 

Is this a common issue ? I am using an iPhone4, and am getting sick of the app crashing on me.

[TheHostingHeroes]

HI

the app crashes a few times for me but usually only when changing between brands. Replying to tickets I have not seen.

 

Are you running the latest iOS?

[zomex]

The app crashes for me sometimes also but I find it very useful overall. It crashes for me when I send product related emails manually but the emails do send. I think it's something to do with charterer encoding or UN-supported characters.

 

There's a bug I've noticed when replying to tickets from iWHMCS it'll use the name (null).

[TheHostingHeroes]

The app crashes for me sometimes also but I find it very useful overall. It crashes for me when I send product related emails manually but the emails do send. I think it's something to do with charterer encoding or UN-supported characters.

 

There's a bug I've noticed when replying to tickets from iWHMCS it'll use the name (null).

 

the null and all the text not spacing out in sig is a bug in whmcs, apparently its on the 5.3 fix log.

[zomex]

the null and all the text not spacing out in sig is a bug in whmcs, apparently its on the 5.3 fix log.

 

Thanks for confirming

[petem]

Just to warn people who plan to upgrade to IOS7, it appears that iWHMCS doesn't work at all (or at least for me!) with IOS7. When you open the app it just immediately crashes. Can't do anything on it.

 

Thanks

 

Pete

[stormy]

Well, it hardly worked on iOS6, so it's not a big surprise. I'm going to miss it though.

[Strats]

Yes, I confirm the issue. Well, it was hardly worked on iOS6 as stormy stated above, but for quick ticket answers it was helpful. Let's wait for the update...

[stormy]

The last update of the app was on December 2011. I wouldn't hold my breath...

[wsa]

I test my it working on IOS7 fine am on it now

[wiredgorilla]

IOS6 was fine , its crashing with IOS7 though .

Please fix this paid addon asap!

[Damo]

Works fine for me here on ios7, iPhone 5

[wiredgorilla]

Works fine for me here on ios7, iPhone 5

What version of WHMcs are you using?

[wsa]

Am use v 5.2.7 with iPhone 5

[merlinpa1969]

To the ones that say this is working, are you using the new mobil version or are you using the IWHMCS?

 

It crashes as soon as it loads,

[Damo]

The app, not the mobile version.

 

It doesn't crash for me. It works as it always has for me.

[merlinpa1969]

wow on Iphone5 with IOS7 it crashes as soon as it opens,

I will have to dig through and find where the damn logs are and see what I can find

[Alex - Arvixe]

I really wouldn't expect any update on the app soon, with WHMCS 5.3 and all the other issues they are focusing on, iWHMCS really does seem to have low priority (considering IOS6 & the last update being dated 2011).

 

Though I'd also say the mobile edition (not the app) is better, more appealing and cheaper so might just be best moving forward on that?

 

That being said this is a commercial module so it really should be pushed to the top and made compatible.

Edited September 22, 2013 by Alex - Arvixe

[stormy]

Though I'd also say the mobile edition (not the app) is better, more appealing and cheaper so might just be best moving forward on that?

 

I was under the impression that this is a "beta" product and there's problems with it too. I'll have to look up the forum thread.

 

Can anyone confirm the mobile edition works?

[Alex - Arvixe]

I was under the impression that this is a "beta" product and there's problems with it too. I'll have to look up the forum thread.

 

Can anyone confirm the mobile edition works?

 

I'm not sure if it is still beta or not, can you link me to some of the issues that has been reported?

 

As for being compatible, I'd honestly be surprised if it isn't as essentially it is just a responsive mobile design, not an app itself - hence it being compatible with a large number of devices & software.

[stormy]

These are the forum threads:

http://forum.whmcs.com/showthread.php?71699-Is-it-as-obvious-to-others-that-the-new-Mobile-interface-2-0

 

http://forum.whmcs.com/showthread.php?72491-Is-the-Mobile-Edition-still-beta

 

I don't see a clear answer after reviewing both

[bigsean]

I can also confirm the iwhmcs app crashes on startup in ios7.

 

Was working fine on ios6, hopefully some input from whmcs staff can give us some insight on whether they are aware and will be providing an update in the near future. This is a paid addon and i would expect it to be compatible with the device and OS it was designed for. It's an iPhone app and should be updated to function with the latest ios.

 

in any case, please let us know if there will be a fix/update.

 

Cheers

[sahostking]

Same here. Confirmed to not open up after I created a profile and tried to login on IOS 7.

[Damo]

It works fine on an iPad mini running ios7 as well for us.

[ikkezelf]

iphone 4 and ios 7 doesn't crash the app, but can't get passed the 'Access Key' invalid error message.... which is as bad as a crashing app...