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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (33714 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6554 topics in this forum

  1. Unable to login to admin console - CAPTCHA Errors

    By J666GAK,
    • 1 reply
    • 579 views

  2. Daily Cron problem

    By Brain,
    • 2 replies
    • 753 views

  3. I don't know what is the issue

    By Amr Mahmoud,
    • 4 replies
    • 1.1k views

  4. Unable to find results when searching for domain names. The result is blank

    By centos777,
    • 4 replies
    • 729 views

  5. Incompatible encoding behavior

    By Dario,
    • 0 replies
    • 422 views

  6. Office 365 Mail Setup

    By J666GAK,
    • 3 replies
    • 671 views

  7. License check: error code: 1015

    By Eduardo G.,
    • 9 replies
    • 3.2k views

  8. After upgrading 8.11 , oxapp wont show managed or create new email

    By Mariaj,
    • 0 replies
    • 548 views

  9. POP3 Connection Error 1 2 3

    By WEB Frigate,   
    • 57 replies
    • 34.6k views

  10. Upgraded from 8.10 to 8.11 release and now unable to login to admin panel due to recaptcha not showing visibly or working

    By phoenix007,
    • 10 replies
    • 6.1k views

  11. Invoice not being cancelled after automatic termination

    By LittleCreek,
    • 10 replies
    • 1.5k views

  12. WARNING: if you use twenty one cart template you might be missing out on sales entirely or at least just upsells

    By websavers,
    • 4 replies
    • 637 views

  13. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By nai,
    • 0 replies
    • 451 views

  14. Mailchimp Module Exception Errors

    By RogerW,
    • 10 replies
    • 5k views

  15. Cloudflare 524 Error Issue with WHMCS

    By Looper,
    • 0 replies
    • 1k views

  16. Page Not Found We couldn't find that page. Please try navigating using the options below. 1 2

    By asil,
    • 25 replies
    • 10.9k views

  17. SiteJet automatically adding itself to the Client Area without any admin interaction 1 2 3

    By websavers,
    • 64 replies
    • 16.4k views

  18. Cannot Login to Admin After Security Updates

    By UXmedia,   
    • 7 replies
    • 1.5k views

  19. Domain name search does not work - when you search nothing happens.

    By mason64,
    • 2 replies
    • 843 views

  20. WHMCS migrated to new VPS, cannot log in as admin - CSRF / Login Details Incorrect

    By nf_able,
    • 3 replies
    • 863 views

  21. New Paypal Module Display Issue

    By equiphase,
    • 1 reply
    • 562 views

  22. Smarty Error: Syntax error in template

    By fıratertas,
    • 0 replies
    • 390 views

  23. Refunded Card payment - and look at the date!

    By slim,   
    • 7 replies
    • 3.1k views

  24. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By piticu81,
    • 2 replies
    • 925 views

  25. Problem The username must be at least 3 characters when checked requirement Required Field Check Box

    By wpboy,
    • 5 replies
    • 748 views
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