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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (29999 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6549 topics in this forum

  1. Office 365 Mail Setup

    By J666GAK,
    • 3 replies
    • 639 views

  2. License check: error code: 1015

    By Eduardo G.,
    • 9 replies
    • 3.1k views

  3. After upgrading 8.11 , oxapp wont show managed or create new email

    By Mariaj,
    • 0 replies
    • 531 views

  4. POP3 Connection Error 1 2 3

    By WEB Frigate,   
    • 57 replies
    • 34.1k views

  5. Upgraded from 8.10 to 8.11 release and now unable to login to admin panel due to recaptcha not showing visibly or working

    By phoenix007,
    • 10 replies
    • 5.9k views

  6. Invoice not being cancelled after automatic termination

    By LittleCreek,
    • 10 replies
    • 1.4k views

  7. WARNING: if you use twenty one cart template you might be missing out on sales entirely or at least just upsells

    By websavers,
    • 4 replies
    • 605 views

  8. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By nai,
    • 0 replies
    • 434 views

  9. Mailchimp Module Exception Errors

    By RogerW,
    • 10 replies
    • 5k views

  10. Cloudflare 524 Error Issue with WHMCS

    By Looper,
    • 0 replies
    • 962 views

  11. Page Not Found We couldn't find that page. Please try navigating using the options below. 1 2

    By asil,
    • 25 replies
    • 10.7k views

  12. SiteJet automatically adding itself to the Client Area without any admin interaction 1 2 3

    By websavers,
    • 64 replies
    • 15.9k views

  13. Cannot Login to Admin After Security Updates

    By UXmedia,   
    • 7 replies
    • 1.4k views

  14. Domain name search does not work - when you search nothing happens.

    By mason64,
    • 2 replies
    • 805 views

  15. WHMCS migrated to new VPS, cannot log in as admin - CSRF / Login Details Incorrect

    By nf_able,
    • 3 replies
    • 828 views

  16. New Paypal Module Display Issue

    By equiphase,
    • 1 reply
    • 522 views

  17. Smarty Error: Syntax error in template

    By fıratertas,
    • 0 replies
    • 359 views

  18. Refunded Card payment - and look at the date!

    By slim,   
    • 7 replies
    • 3k views

  19. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By piticu81,
    • 2 replies
    • 897 views

  20. Problem The username must be at least 3 characters when checked requirement Required Field Check Box

    By wpboy,
    • 5 replies
    • 732 views

  21. GoCardless Payment Status Updates

    By Kieran Smith,
    • 15 replies
    • 3.2k views

  22. GoCardless and Xero invoices stuck on Pending Payment

    By Damian,
    • 5 replies
    • 1.9k views

  23. Connection Error: Failed to connect

    By InFinitePro,
    • 8 replies
    • 6.5k views

  24. Cronjob WHMCS error

    By Hydra,
    • 1 reply
    • 670 views

  25. Get an errors when I go to client area

    By Ferreirrex,
    • 1 reply
    • 3.1k views
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