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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (37177 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6616 topics in this forum

  1. Email template editor screws up merge fields

    By tusker,
    • 0 replies
    • 923 views

  2. BUG: Nominet module / renewals do not update expiry date

    By Terra,
    • 3 replies
    • 868 views

  3. When 2 contacts exist with same email address, invoice shows secondary contact

    By Terra,
    • 0 replies
    • 832 views

  4. Reply to a closed ticket won't reopen it

    By Patty,
    • 0 replies
    • 769 views

  5. dologin.php issue

    By woits.com,
    • 0 replies
    • 832 views

  6. format of priceoverride in $postfields when using API

    By daniel.walter,
    • 2 replies
    • 954 views

  7. Income Forecast bug

    By uname-r,
    • 1 reply
    • 775 views

  8. Modern Template not update price by billing cycle changed

    By webstyler,
    • 1 reply
    • 833 views

  9. New client status as inative by default

    By Patty,
    • 17 replies
    • 1.9k views

  10. View Quote link broken

    By vcolina,
    • 5 replies
    • 1.4k views

  11. BUG: Plesk 11 Module Password Encryption

    By Kasimir61,
    • 1 reply
    • 964 views

  12. .ca domain registration has NEVER worked for any customer w/ the Namecheap module!!!

    By uname-r,
    • 0 replies
    • 1.2k views

  13. [BUG] Updating lang creates invoices in 0$ when reply a ticket

    By altomarketing,
    • 0 replies
    • 1k views

  14. BUG: Auto Refresh on Helpdesk does not honour chosen ticket selection

    By Terra,
    • 0 replies
    • 786 views

  15. Client received Payment Received email from email that doesn't exist.

    By scott_see,
    • 2 replies
    • 1.1k views

  16. Email Templates - Subject line is truncated when editing

    By Terra,
    • 0 replies
    • 831 views

  17. Logins don't work (session issue?)

    By saasideas,
    • 1 reply
    • 956 views

  18. editor in v5.1.2

    By Blueberry3.14,
    • 12 replies
    • 2.5k views

  19. New Zealand State/Regions

    By bradh,
    • 3 replies
    • 1.2k views

  20. QuantumVault Error - 5.1.2 - No Card Stored for Client in Vault

    By PV-Patrick,
    • 15 replies
    • 1.7k views

  21. Cart functions not working

    By shibby,
    • 0 replies
    • 927 views

  22. invoices generated but not sent to clients

    By easyhosting,
    • 1 reply
    • 862 views

  23. Domain Registration with pending status and 00-00-0000 expiry date

    By Terra,
    • 1 reply
    • 1k views

  24. Enom Transfer Sync - Domain Not Found

    By mtk,
    • 0 replies
    • 1k views

  25. "other domains you might be interested in" shows deleted TLDs

    By tusker,
    • 2 replies
    • 941 views
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