Hi,
i got a terrible problem about renewing order of domain+hosting. A we are offering domain free registration for annually hosting order, and I have invoices for annually products to be generated 2 month before expire, I got today 2 emails from WHMCS saying that invoices for domain was generated and paid via bank transfer for 0€, and another invoice for hosting annually, of 12€ unpaid.
The problem is that the invoice should be only ONE, and i can't understand why this is generating 2 invoices even if the order was only one last year(the domain is part of the hosting order).
Hope someone could provide support as i will get mad, i've also opened a ticket @ whmcs.
Thanks in advance.