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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25830 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6510 topics in this forum

  1. Cannot find register.php

    By bananacy,
    • 1 reply
    • 455 views

  2. Client error in front end

    By SamRudd1152,   
    • 5 replies
    • 1.7k views

  3. Addon menu not working

    By hmaddy,
    • 1 reply
    • 832 views

  4. Google duplicate content report

    By zomex,
    • 6 replies
    • 691 views

  5. no loading image in email

    By WebHostingPeople,
    • 0 replies
    • 340 views

  6. WHMCS Affiliates Program doesn't log product purchases and assign commission

    By Precipitate,
    • 2 replies
    • 527 views

  7. Invalid CSRF protection token

    By HarryAdney,
    • 4 replies
    • 1.3k views

  8. Email Sending Failed - Unable to access email attachment storage.

    By isalih,
    • 0 replies
    • 435 views

  9. Your environment appears to be running a different PHP version

    By cyben76,   
    • 15 replies
    • 11.3k views

  10. No input file specified but correct dir and cron

    By vivaciti,
    • 1 reply
    • 367 views

  11. SSL?

    By Woodson wilkinson,
    • 1 reply
    • 853 views

  12. Unable to load mail module: PhpMail

    By earthgirlllc,
    • 8 replies
    • 1.3k views

  13. Email Template and Preview Different from Received Email

    By ABrand,
    • 3 replies
    • 774 views

  14. Could not determine which URL to request: Stripe\PaymentMethod instance has invalid ID:

    By upalm,
    • 4 replies
    • 1.2k views

  15. Digicert error "Rejected" with message "Remote service is temporarily unavailable. Please try again later."

    By JetHosting.ch,
    • 1 reply
    • 535 views

  16. Emails not being sent to support contact

    By Free Range,
    • 0 replies
    • 371 views

  17. Automated Task: Starting SSL Sync

    By PlotHost,
    • 9 replies
    • 4.7k views

  18. Every order made through WHMCS marketplace is missing!

    By FreedomHostUSA,
    • 0 replies
    • 327 views

  19. version 8.1.27 

    By Muneef,
    • 2 replies
    • 651 views

  20. Can't add product to cart in whmcs client area!!!

    By webowner,
    • 1 reply
    • 427 views

  21. Error 1013 since upgrading to v8

    By John Kennedy,
    • 2 replies
    • 1.3k views

  22. WHMCS 7.10.2 and PayPal issues

    By Walther,   
    • 5 replies
    • 1.1k views

  23. Admin Email template from email address not editable and not working

    By Ron Smart,
    • 1 reply
    • 287 views

  24. language rewrite issue with 8.6 - 404 error

    By cluster,
    • 2 replies
    • 775 views

  25. Exception: Stripe\Exception\UnexpectedValueException: Could not determine which URL to request: Stripe\PaymentMethod instance has invalid ID

    By danielsm,
    • 6 replies
    • 1.5k views
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