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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (34249 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6566 topics in this forum

  1. Mismatching client id with userid issue

    By dimgr,
    • 1 reply
    • 852 views

  2. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again. To receive a more detailed error message, please enable Display Errors via General Settings. Learn More »

    By MCDCONCEPTS,
    • 1 reply
    • 858 views

  3. Pending Order

    By L.SIM,
    • 1 reply
    • 911 views

  4. Problems with cron post update.

    By Urbexy,
    • 2 replies
    • 881 views

  5. Does not send email when manually crediting a payment 1 2

    By edumac,   
    • 30 replies
    • 393.2k views

  6. WHMCS compatibility with Plesk 18.0.62 API Changes

    By nmdpa3,
    • 2 replies
    • 907 views

  7. ResellerClub + .COM.BR domains

    By RayTF,
    • 2 replies
    • 895 views

  8. Unexpected reCAPTCHA verification result: CURL Error: 28 - Connection timed out

    By Paul Steinbrueck,
    • 0 replies
    • 573 views

  9. No Domain Registration Happening with Hosting Orders

    By Humanbeing,
    • 1 reply
    • 616 views

  10. Error We were unable to connect your account. Please contact your system administrator

    By graisbeck,
    • 10 replies
    • 7.9k views

  11. Due date is unchanged if user pay through a specific payment gateway

    By KwaiTushan,
    • 0 replies
    • 400 views

  12. domain transfer error

    By Thierry Boulay,
    • 4 replies
    • 696 views

  13. custom css not showing on twenty-one child theme

    By monsterit,
    • 14 replies
    • 1.8k views

  14. WHMCSThemes.com closed down now my site won't load correctly...HELP!

    By mrT,
    • 0 replies
    • 446 views

  15. Product description html isn't working

    By truckerwes24,
    • 0 replies
    • 411 views

  16. How to clear all credit card and token data within WHMCS database

    By arnyphp,
    • 0 replies
    • 836 views

  17. Stripe warnings: full card numbers

    By niels,
    • 1 reply
    • 2.2k views

  18. New Clients added on scripting in WHMCS from smarters

    By maxmoto,
    • 1 reply
    • 655 views

  19. Domain search not working

    By abdulah,
    • 3 replies
    • 780 views

  20. E-Mail from WHMCS ends up in Junk/Spam Folder of outlook.com / gmail

    By mhermann,
    • 24 replies
    • 4.8k views

  21. Paypal Merchant Fees - US

    By Evolve Web Hosting,
    • 2 replies
    • 2.7k views

  22. My feedback on the new PayPal module

    By Juan GG Host,
    • 2 replies
    • 3.9k views

  23. Affiliate Referral Link not Displaying in Custom Email Template

    By CMS911,
    • 7 replies
    • 1.4k views

  24. Error accepting new orders - SQLSTATE[23000]: Integrity constraint violation: 1048 Column 'user_id' cannot be null

    By xtianfab,
    • 1 reply
    • 2.4k views

  25. Bad request importing Microsoft mails

    By ANPC,
    • 0 replies
    • 445 views
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