Evolve Web Hosting Posted October 6, 2023 Share Posted October 6, 2023 With the upcoming price increase, is there a roadmap you can share with us for future releases, maybe for 2024? How many releases, more MarketConnect, any of the highly requested features at requests.whmcs.com ? It would be nice to know when making business decisions for 2024. 2 Quote Link to comment Share on other sites More sharing options...
wsa Posted October 7, 2023 Share Posted October 7, 2023 I can tell you that they added more MarketConnect 1 Quote Link to comment Share on other sites More sharing options...
RadWebHosting Posted October 7, 2023 Share Posted October 7, 2023 1 hour ago, wsa said: I can tell you that they added more MarketConnect They need to rename it - “MarketConnect: Now with WHMCS!” 😂 1 Quote Link to comment Share on other sites More sharing options...
Evolve Web Hosting Posted October 8, 2023 Author Share Posted October 8, 2023 I know they will add more Market Connect. That's a given. The fact that they haven't even replied to this thread says a lot. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 16, 2023 WHMCS Support Manager Share Posted October 16, 2023 Hi all, We operate in a dynamic and ever changing space in which priorities can quickly change. In our experience a published roadmap was problematic from a communication perspective if customer priorities changed at short notice and features had to be dropped from the roadmap to deliver more pressing changes. So far this year we are pleased to have delivered, amongst many other features, two highly popular ideas from the feature site; a Server Monitoring solution and On-Demand Product renewals. Additionally we continued our strategic goals to provide tools for you to capture the popular Wordpress hosting market by adding the WP Squared module. This year we’re also looking to deliver On-Demand Product Addon renewals and a payment gateway module using the new “PayPal Vault” APIs. We’ll be aligning with the WebPros group-wide strategy to provide a native sitebuilder tool in cPanel and Plesk, looking to provide opportunities for you to monetise and capture more of that market segment. After that, our current plans focus on improving purchase flows, post-checkout experiences and user experience. With these improvements to the experience using the shopping cart, we are considering several ideas like Multiple client groups, Metric billing for non-monthly products, Credit Notes or a Cart API. We aim to make three or four feature releases per year and typically include two or three major features in each release. You can read more about how our releases work in this blog post: http://blog.whmcs.com/?t=106987 0 Quote Link to comment Share on other sites More sharing options...
yahoohost Posted October 17, 2023 Share Posted October 17, 2023 Since WHMCS default stopped paying updates for old users, I will not buy any new WHMCS versions, because they do not have any spirit of contract, I will continue to use the old version of WHMCS, or develop similar features themselves, because none of the new versions they have released so far is worth upgrading, except that WHMCS is more expensive 逐句对照 1 Quote Link to comment Share on other sites More sharing options...
bear Posted October 17, 2023 Share Posted October 17, 2023 20 hours ago, WHMCS John said: We’ll be aligning with the WebPros group-wide strategy to provide a native sitebuilder tool in cPanel and Plesk, looking to provide opportunities for you to monetise and capture more of that market segment. Fixed that for you. Some of us who provide web design do NOT appreciate our control panel(s) offering their own version of site builders, thanks. You/they are once again COMPETING with the client base. 2 Quote Link to comment Share on other sites More sharing options...
Evolve Web Hosting Posted October 17, 2023 Author Share Posted October 17, 2023 Hi @WHMCS John Thanks for taking the time to answer. It's mostly the same ole story. Add features that grow MarketConnect and Web Pros bank account. The On Demand Renewals is a welcomed feature for sure. Server monitoring, not so much because it's tied to MarketConnect. Personally, I won't be using it. HetrixTools and others work well enough. Some features such as the new text to verify that I'm seeing with AMEX and Visa / Mastercard to cut down on fraud would be great. Finishing SEO URLs throughout the system. Fixing the promo codes so they don't apply to configurable options. Fixing the admin area so when I edit a product addon, I don't have to go through 3 - 4 steps again to get back to the product addons screen again. Microsoft Login, Apple Login. Add Apple and Google Pay to the authorize.net module. There are plenty of others at requests.whmcs.com but I'm sure you get the point. 2 Quote Link to comment Share on other sites More sharing options...
wsa Posted October 17, 2023 Share Posted October 17, 2023 4 hours ago, Evolve Web Hosting said: Some features such as the new text to verify that I'm seeing with AMEX and Visa / Mastercard to cut down on fraud would be great. Finishing SEO URLs throughout the system. Fixing the promo codes so they don't apply to configurable options. Fixing the admin area so when I edit a product addon, I don't have to go through 3 - 4 steps again to get back to the product addons screen again. Microsoft Login, Apple Login. Add Apple and Google Pay to the authorize.net module. There are plenty of others at requests.whmcs.com but I'm sure you get the point. alot this you my waiting a long time also. You can see a couple of request features that have been more than 5 years and have still not been added. 🙂 1 Quote Link to comment Share on other sites More sharing options...
RadWebHosting Posted October 23, 2023 Share Posted October 23, 2023 On 10/16/2023 at 11:44 AM, WHMCS John said: We’ll be aligning with the WebPros group-wide strategy to provide a native sitebuilder tool in cPanel and Plesk, looking to provide opportunities for you to monetise and capture more of that market segment. How many SiteBuilders does WHMCS recommend we offer during each checkout to optimize? Can we expect a direct correlation between QTY sitebuilder addons offered and QTY sitebuilder addons sold? 0 Quote Link to comment Share on other sites More sharing options...
Evolve Web Hosting Posted October 23, 2023 Author Share Posted October 23, 2023 Word on the street is that Web Pros has a LOT of debt and so it's only natural that WHMCS grows MarketConnect to generate more revenue, along with license price increases. 0 Quote Link to comment Share on other sites More sharing options...
Remitur Posted October 23, 2023 Share Posted October 23, 2023 On 10/17/2023 at 8:01 PM, wsa said: You can see a couple of request features that have been more than 5 years and have still not been added. 🙂 Just 5 years old? Sweet summer child, this one has 129 votes, and it's 10 years old: https://requests.whmcs.com/idea/credit-system-usable-in-european-union-countries 🤣 0 Quote Link to comment Share on other sites More sharing options...
wsa Posted October 23, 2023 Share Posted October 23, 2023 41 minutes ago, Remitur said: Just 5 years old? Sweet summer child, this one has 129 votes, and it's 10 years old: https://requests.whmcs.com/idea/credit-system-usable-in-european-union-countries 🤣 yes, this one has 496 votes and will not be added. This i why I stopped voting i see some that have 500 votes and still not added it https://requests.whmcs.com/idea/billing-term-change 1 Quote Link to comment Share on other sites More sharing options...
bear Posted October 23, 2023 Share Posted October 23, 2023 Kayako helpdesk also had a feature request system that was ignored. Things that would have improved it many times over. After about 5 years of stagnation, they rolled them ALL into the new leased model and stiffed everyone that asked for them unless they paid a hugely increased price while killing the owned licenses. WHMCs mostly just ignores them, and went straight to the "pay more" model. 1 Quote Link to comment Share on other sites More sharing options...
Remitur Posted October 26, 2023 Share Posted October 26, 2023 On 10/23/2023 at 10:23 PM, bear said: After about 5 years of stagnation, they rolled them ALL into the new leased model and stiffed everyone that asked for them unless they paid a hugely increased price while killing the owned licenses. Breaking news: it seems that kayako ltd dead just two days ago: https://find-and-update.company-information.service.gov.uk/company/08111402/filing-history?page=1 0 Quote Link to comment Share on other sites More sharing options...
bear Posted October 26, 2023 Share Posted October 26, 2023 Interesting find on Kayako. I very much doubt they're done, based on the number of businesses I come across using it, and feel they may be simply letting that UK registration of the name go. Resubmit elsewhere or a name change under the new owners (whomever that is these days) is likely, I think. 0 Quote Link to comment Share on other sites More sharing options...
Remitur Posted October 26, 2023 Share Posted October 26, 2023 10 hours ago, bear said: feel they may be simply letting that UK registration of the name go. Resubmit elsewhere or a name change under the new owners (whomever that is these days) is likely, I think. It may be, but looking the document archive, last two years have been rather "complicated" for them... Let's wait and we'll see... 0 Quote Link to comment Share on other sites More sharing options...
gei Posted December 6, 2023 Share Posted December 6, 2023 On 10/16/2023 at 12:44 PM, WHMCS John said: Hi all, We operate in a dynamic and ever changing space in which priorities can quickly change. In our experience a published roadmap was problematic from a communication perspective if customer priorities changed at short notice and features had to be dropped from the roadmap to deliver more pressing changes. So far this year we are pleased to have delivered, amongst many other features, two highly popular ideas from the feature site; a Server Monitoring solution and On-Demand Product renewals. Additionally we continued our strategic goals to provide tools for you to capture the popular Wordpress hosting market by adding the WP Squared module. This year we’re also looking to deliver On-Demand Product Addon renewals and a payment gateway module using the new “PayPal Vault” APIs. We’ll be aligning with the WebPros group-wide strategy to provide a native sitebuilder tool in cPanel and Plesk, looking to provide opportunities for you to monetise and capture more of that market segment. After that, our current plans focus on improving purchase flows, post-checkout experiences and user experience. With these improvements to the experience using the shopping cart, we are considering several ideas like Multiple client groups, Metric billing for non-monthly products, Credit Notes or a Cart API. We aim to make three or four feature releases per year and typically include two or three major features in each release. You can read more about how our releases work in this blog post: http://blog.whmcs.com/?t=106987 Given your company's history of extortionary price increases, do you seriously think any of us would even remotely consider using any new WebPros products like your Site Builder or WP Squared? 1 Quote Link to comment Share on other sites More sharing options...
kon Posted March 12 Share Posted March 12 On 10/16/2023 at 7:44 PM, WHMCS John said: Hi all, We operate in a dynamic and ever changing space in which priorities can quickly change. In our experience a published roadmap was problematic from a communication perspective if customer priorities changed at short notice and features had to be dropped from the roadmap to deliver more pressing changes. So far this year we are pleased to have delivered, amongst many other features, two highly popular ideas from the feature site; a Server Monitoring solution and On-Demand Product renewals. Additionally we continued our strategic goals to provide tools for you to capture the popular Wordpress hosting market by adding the WP Squared module. This year we’re also looking to deliver On-Demand Product Addon renewals and a payment gateway module using the new “PayPal Vault” APIs. We’ll be aligning with the WebPros group-wide strategy to provide a native sitebuilder tool in cPanel and Plesk, looking to provide opportunities for you to monetise and capture more of that market segment. After that, our current plans focus on improving purchase flows, post-checkout experiences and user experience. With these improvements to the experience using the shopping cart, we are considering several ideas like Multiple client groups, Metric billing for non-monthly products, Credit Notes or a Cart API. We aim to make three or four feature releases per year and typically include two or three major features in each release. You can read more about how our releases work in this blog post: http://blog.whmcs.com/?t=106987 Hello @WHMCS John Instead of creating a new thread, i'll post it here. Would you please be so kind someone from your team to check the Feedback community? I saw comment spam on popular requests. Additionally, i wrote about 3 months ago a new request for using AI in the domain searches and it's not been approved yet by a moderator so that it can become public for voting. 0 Quote Link to comment Share on other sites More sharing options...
anderson.deda Posted December 6 Share Posted December 6 Hello everyone. I see that here are some respected figures in the WHMCS world. I made a decision some time ago, it is difficult and complex. I will try not to use anything from WebPros. This is a difficult decision, but I see that everyone shares the same feeling, they do not care about us. Is it extremely difficult to leave cPanel? YES We are working hard to improve DA as well, and we are also working on other open source control panels. Is WHMCS very good and does it solve a lot of things? YES We do not have viable alternatives yet, but I am sure that there are many people who are dissatisfied and very soon an alternative will appear... and when it does... well... An idea... Has anyone ever thought of 'making a clone' of WHMCS? Something that WHMCS modules could be used for? Where WebPros plays, I run. I am not criticizing people, but rather how business is conducted. I understand that we all wake up in the morning to make money. I do not use any pirated tools, it is very complex to stay competitive. 2 Quote Link to comment Share on other sites More sharing options...
Remitur Posted December 6 Share Posted December 6 DA is much better than cPanel. Change my mind... 🙃 0 Quote Link to comment Share on other sites More sharing options...
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