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Error "Oops! Something went wrong..." without a reason


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I haven't changed anything, just after a while I'm getting following when trying to access the WHMCS URL:

---------

Oops!
Something went wrong and we couldn't process your request.
Please go back to the previous page and try again.

Whoops\Exception\ErrorException: PHP Startup: Unable to load dynamic library 'imagick.so' (tried: /opt/cpanel/ea-php72/root/usr/lib64/php/modules/imagick.so (/opt/cpanel/ea-php72/root/usr/lib64/php/modules/imagick.so: cannot open shared object file: No such file or directory), /opt/cpanel/ea-php72/root/usr/lib64/php/modules/imagick.so.so (/opt/cpanel/ea-php72/root/usr/lib64/php/modules/imagick.so.so: cannot open shared object file: No such file or directory)) in Unknown:0
Stack trace:
#0 /home/baddas/so.whmcspath.co/vendor/whmcs/whmcs-foundation/lib/Utility/Error/Run.php(0): WHMCS\Utility\Error\Run->handleError(32, 'PHP Startup: Un...', 'Unknown', 0)
#1 [internal function]: WHMCS\Utility\Error\Run->handleShutdown()
#2 {main}

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Any idea?

 

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  • WHMCS Technical Analyst

Heya!

That's not an error from WHMCS itself, that's an error indicating an error in your PHP configuration. Your php.ini is calling for imagick, but imagick may either not be installed or incorrectly configured. WHMCS does not use or require imagick to be active, so you can either remove it from php.ini or if you use it for other software you can forward this error to your server admin to have imagick/php.ini repaired. 

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13 hours ago, WHMCS William said:

Your php.ini is calling for imagick, but imagick may either not be installed or incorrectly configured

Indeed, It was an issue with imagick entry in php.ini.  I have removed the entry and fixed the issue.

Kudos for super fast community answer by  the WHMCS representative!

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  • 1 year later...
  • 1 year later...


Hello everybody !!  I'm new.  I'm having trouble logging in.  I bought domain and hosting on godaddy, whmcs reseller package.  my supplier has installed everything, first it worked then my supplier said to contact the provider or assistance because he can no longer enter the administrator panel.  gives him this problem:

 

[host console.mariatvcdn.it] Backend log: [WHMCS Application] ERROR: Whoops\\Exception\\ErrorException: PHP Startup: Unable to load dynamic library 'imap.so' (tried: /opt/alt/php74/usr/lib64/php/modules/imap.so (/opt/alt/php74/usr/lib64/php/modules/imap.so: cannot open shared object file: No such file or directory), /opt/alt/php74/usr/lib64/php/modules/imap.so.so (/opt/alt/php74/usr/lib64/php/modules/imap.so.so: cannot open shared object file: No such file or directory)) in Unknown:0 Stack trace: #0 /home/au61o9o7xi4m/console.mariatvcdn.it/vendor/whmcs/whmcs-foundation/lib/Utility/Error/Run.php(0): WHMCS\\Utility\\Error\\Run->handleError(32, 'PHP Startup: Un...', 'Unknown', 0) #1 [internal function]: WHMCS\\Utility\\Error\\Run->handleShutdown() #2 {main} {"exception":"[object] (Whoops\\\\Exception\\\\ErrorException(code: 32): PHP Startup: Unable to load dynamic library 'imap.so' (tried: /opt/alt/php74/usr/lib64/php/modules/imap.so (/opt/alt/php74/usr/lib64/php/modules/imap.so: cannot open shared object file: No such file or directory), /opt/alt/php74/usr/lib64/php/modules/imap.so.so (/opt/alt/php74/usr/lib64/php/modules/imap.so.so: cannot open shared object file: No such file or directory)) at Unknown:0)"} []\n
 


While trying to access https://console.mariatvcdn.it/admin/the above error is occuring..

 


how can it be solved ????  

many many thanks to all !!

Gianluca 

 

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On 8/22/2018 at 7:29 AM, WHMCS William said:

Heya!

That's not an error from WHMCS itself, that's an error indicating an error in your PHP configuration. Your php.ini is calling for imagick, but imagick may either not be installed or incorrectly configured. WHMCS does not use or require imagick to be active, so you can either remove it from php.ini or if you use it for other software you can forward this error to your server admin to have imagick/php.ini repaired. 

@mariatv already answered.

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