onliner Posted August 21, 2018 Share Posted August 21, 2018 I haven't changed anything, just after a while I'm getting following when trying to access the WHMCS URL: --------- Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again. Whoops\Exception\ErrorException: PHP Startup: Unable to load dynamic library 'imagick.so' (tried: /opt/cpanel/ea-php72/root/usr/lib64/php/modules/imagick.so (/opt/cpanel/ea-php72/root/usr/lib64/php/modules/imagick.so: cannot open shared object file: No such file or directory), /opt/cpanel/ea-php72/root/usr/lib64/php/modules/imagick.so.so (/opt/cpanel/ea-php72/root/usr/lib64/php/modules/imagick.so.so: cannot open shared object file: No such file or directory)) in Unknown:0 Stack trace: #0 /home/baddas/so.whmcspath.co/vendor/whmcs/whmcs-foundation/lib/Utility/Error/Run.php(0): WHMCS\Utility\Error\Run->handleError(32, 'PHP Startup: Un...', 'Unknown', 0) #1 [internal function]: WHMCS\Utility\Error\Run->handleShutdown() #2 {main} --------- Any idea? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Technical Analyst II WHMCS William Posted August 22, 2018 WHMCS Technical Analyst II Share Posted August 22, 2018 Heya! That's not an error from WHMCS itself, that's an error indicating an error in your PHP configuration. Your php.ini is calling for imagick, but imagick may either not be installed or incorrectly configured. WHMCS does not use or require imagick to be active, so you can either remove it from php.ini or if you use it for other software you can forward this error to your server admin to have imagick/php.ini repaired. 2 Quote Link to comment Share on other sites More sharing options...
onliner Posted August 22, 2018 Author Share Posted August 22, 2018 Will try that immediately. Thanks! 0 Quote Link to comment Share on other sites More sharing options...
onliner Posted August 22, 2018 Author Share Posted August 22, 2018 13 hours ago, WHMCS William said: Your php.ini is calling for imagick, but imagick may either not be installed or incorrectly configured Indeed, It was an issue with imagick entry in php.ini. I have removed the entry and fixed the issue. Kudos for super fast community answer by the WHMCS representative! 0 Quote Link to comment Share on other sites More sharing options...
onliner Posted August 22, 2018 Author Share Posted August 22, 2018 [SOLVED] 0 Quote Link to comment Share on other sites More sharing options...
ShinyPlasm Posted May 1, 2020 Share Posted May 1, 2020 Even I am having this error, but I cannot find imagick in the php.ini file. 0 Quote Link to comment Share on other sites More sharing options...
mariatv Posted March 11, 2022 Share Posted March 11, 2022 Hello everybody !! I'm new. I'm having trouble logging in. I bought domain and hosting on godaddy, whmcs reseller package. my supplier has installed everything, first it worked then my supplier said to contact the provider or assistance because he can no longer enter the administrator panel. gives him this problem: [host console.mariatvcdn.it] Backend log: [WHMCS Application] ERROR: Whoops\\Exception\\ErrorException: PHP Startup: Unable to load dynamic library 'imap.so' (tried: /opt/alt/php74/usr/lib64/php/modules/imap.so (/opt/alt/php74/usr/lib64/php/modules/imap.so: cannot open shared object file: No such file or directory), /opt/alt/php74/usr/lib64/php/modules/imap.so.so (/opt/alt/php74/usr/lib64/php/modules/imap.so.so: cannot open shared object file: No such file or directory)) in Unknown:0 Stack trace: #0 /home/au61o9o7xi4m/console.mariatvcdn.it/vendor/whmcs/whmcs-foundation/lib/Utility/Error/Run.php(0): WHMCS\\Utility\\Error\\Run->handleError(32, 'PHP Startup: Un...', 'Unknown', 0) #1 [internal function]: WHMCS\\Utility\\Error\\Run->handleShutdown() #2 {main} {"exception":"[object] (Whoops\\\\Exception\\\\ErrorException(code: 32): PHP Startup: Unable to load dynamic library 'imap.so' (tried: /opt/alt/php74/usr/lib64/php/modules/imap.so (/opt/alt/php74/usr/lib64/php/modules/imap.so: cannot open shared object file: No such file or directory), /opt/alt/php74/usr/lib64/php/modules/imap.so.so (/opt/alt/php74/usr/lib64/php/modules/imap.so.so: cannot open shared object file: No such file or directory)) at Unknown:0)"} []\n While trying to access https://console.mariatvcdn.it/admin/the above error is occuring.. how can it be solved ???? many many thanks to all !! Gianluca 0 Quote Link to comment Share on other sites More sharing options...
pRieStaKos Posted March 14, 2022 Share Posted March 14, 2022 On 8/22/2018 at 7:29 AM, WHMCS William said: Heya! That's not an error from WHMCS itself, that's an error indicating an error in your PHP configuration. Your php.ini is calling for imagick, but imagick may either not be installed or incorrectly configured. WHMCS does not use or require imagick to be active, so you can either remove it from php.ini or if you use it for other software you can forward this error to your server admin to have imagick/php.ini repaired. @mariatv already answered. 0 Quote Link to comment Share on other sites More sharing options...
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