EZEHOST Posted October 14, 2017 Share Posted October 14, 2017 Hi all, I am having issues with communication between WHMCS and WHM. The "Pending Module Actions" was showing an item that was waiting to be suspended, but failed "due to an unknown reason". I activated the module log, and tried suspending again, and it stated: {"cpanelresult":{"apiversion":"2","error":"Access denied","data":{"reason":"Access denied","result":"0"},"type":"text"}} I checked the server settings, and tried testing the connection, and I am getting the error shown in the image I have attached. (The password is correct, and the API key is correct) 0 Quote Link to comment Share on other sites More sharing options...
EZEHOST Posted October 15, 2017 Author Share Posted October 15, 2017 I have opened a support ticket for this issue. #HYF-228397 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 20, 2017 WHMCS Support Manager Share Posted October 20, 2017 Hi, Please work with your server admin/cPanel support to ensure the relevant permissions are granted to the API user so as to perform the suspend action on the account in question. 0 Quote Link to comment Share on other sites More sharing options...
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