Unable to poll new emails

[Db2000]

Hello,

My support tickets are not imported since I updated to v6.x.

The cron returns a PHP fatal error.

Nov 24 05:45:01 server1 CROND[28576]: (nginx) CMD (php -q /srv/whmcs/production/private/crons/pipe.php)

Nov 24 05:45:01 server1 CROND[28576]: (nginx) CMD (php -q /srv/whmcs/production/private/crons/cron.php escalations)

Nov 24 05:45:01 server1 CROND[28577]: (nginx) CMD (php -q /srv/whmcs/production/private/crons/pop.php)

Nov 24 05:45:01 server1 CROND[28573]: (nginx) CMDOUT (POP Import Log)

Nov 24 05:45:01 server1 CROND[28573]: (nginx) CMDOUT (Date: 24/11/2015 05:45:01)

Nov 24 05:45:01 server1 CROND[28573]: (nginx) CMDOUT (---)

Nov 24 05:45:01 server1 CROND[28573]: (nginx) CMDOUT (PHP Fatal error: Call to undefined function PhpImap\imap_search() in /srv/whmcs/production/public/vendor/php-imap/php-imap/src/PhpImap/Mailbox.php on line 174)

Nov 24 05:45:01 server1 CROND[28573]: (nginx) CMDOUT (Host: pop.gmail.com<br>Email: support@brivelt.nl<br>)

Nov 24 05:45:01 server1 CROND[28573]: (nginx) CMDOUT (Fatal error: Call to undefined function PhpImap\imap_search() in /srv/whmcs/production/public/vendor/php-imap/php-imap/src/PhpImap/Mailbox.php on line 174)

Nov 24 05:45:01 server1 CROND[28574]: (nginx) CMDOUT (This file cannot be accessed directly)

 

Any help would be appreciated.

 

-Brian

[WHMCS John]

Hi,

Please ensure that IMAP is compiled in your PHP configuration. The Help > Health & Updates page in your admin area will confirm whether it's missing.