How to stop Spam on WHMCS?

[ocastaned]

I have been receiving a lot of spam lately. I usually block the senders, but they use different emails all the time to continue sending. Any recommendations?

[SeanP]

Please see my reply to the following post. Hopefully, it will help you.

 

http://forums.whmcs.com/showthread.php?93878-many-support-tickets-opened-probably-by-robot

[WHMCS John]

Hi,

Do you see an IP address at the bottom of the messages? If so, they were opened via your ticket submissions page, consider enabling capatcha under Setup > General Settings > Security tab.

 

If there's no IP they were piped in via email, so you'd need to increase the effectiveness of the spam filtering on your mail server.