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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (38103 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6642 topics in this forum

  1. [RESOLVED] Mobile addon broken

    By sgrayban,
    • 21 replies
    • 2.7k views

  2. WHMCS Uses Multiple Versions of an E-Mail Template

    By epretorious,
    • 2 replies
    • 1.3k views

  3. 2CO subscription button is showing after the due date too

    By plusplushosting,
    • 0 replies
    • 719 views

  4. [RESOLVED] Hardcoded text in clientareadomaindetails.tpl

    By plusplushosting,
    • 0 replies
    • 796 views

  5. [UNCONFIRMED] WHMCS Ignores Mail Settings

    By epretorious,
    • 5 replies
    • 1.2k views

  6. [UNCONFIRMED] WHMCS is not converting incoming payment to an invoice currency

    By hostkey,
    • 6 replies
    • 1.3k views

  7. [NOT A BUG] Client not receiving support ticket e-mails

    By wham,
    • 4 replies
    • 1.2k views

  8. small "Slab" system bug

    By basic,
    • 0 replies
    • 786 views

  9. cPanel Unsuspend disables calendar icon (Do not suspend) - 5.2.3

    By LaceHost-Ishan,
    • 0 replies
    • 818 views

  10. [UNCOMFIRMED] Affiliates Referrals not working with FireFox

    By leckley,
    • 2 replies
    • 936 views

  11. Domain Registrars page not displaying header/footer

    By lareeth,
    • 0 replies
    • 718 views

  12. Clients company name not appearing on invoices

    By Damo,
    • 5 replies
    • 1.7k views

  13. [UNCONFIRMED] Client Registration Stopped Working

    By hixsonb,
    • 2 replies
    • 996 views

  14. [UNCONFIRMED] customfield with type link are filled incorrect

    By msimonis,
    • 1 reply
    • 866 views

  15. [CONFIRMED] "Password Strength" always english

    By agarzon,
    • 1 reply
    • 920 views

  16. [UNCONFIRMED] View Cart select domain contact

    By kylevorster,
    • 1 reply
    • 859 views

  17. [NOT A BUG] Module Command Error Your shared IP is missing. Please try again later.

    By kamudi,
    • 1 reply
    • 892 views

  18. [FIXED] auto-suspend override broken

    By LicenseChef,
    • 1 reply
    • 933 views

  19. [UNCONFIRMED] upcoming domain renewals not being sent out

    By WIS hosting,
    • 3 replies
    • 1k views

  20. [RESOLVED] Clients-invoices

    By primozb,
    • 13 replies
    • 2k views

  21. [NOT A BUG] /whmcs/domainlookup.php submits form without SSL encryption

    By epretorious,
    • 1 reply
    • 844 views

  22. [RESOLVED] Cant add products after upgrading to WHMCS v5.2.3

    By davegeoghegan,
    • 2 replies
    • 967 views

  23. [UNCONFIRMED] WHMCS iPhone App Bug and Crash Report

    By pixeno,
    • 0 replies
    • 945 views

  24. [5.2.3] Cron job is not termination free accounts from cancellation requests

    By webio,
    • 0 replies
    • 818 views

  25. Fatal error: Undefined constant 'MCRYPT_DEV_URANDOM'

    By epretorious,
    • 4 replies
    • 2.2k views
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