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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25100 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6457 topics in this forum

  1. 403 Forbidden A potentially unsafe operation has been detected in your request to this site.

    By causion,
    • 3 replies
    • 3.5k views

  2. ticket replies going to wrong address

    By snake,
    • 2 replies
    • 501 views

  3. Hosting your own ioncube files

    By durangod,
    • 1 reply
    • 643 views

  4. Fatal error: Class 'TCPDF' not found in includes\classes\WHMCS\PDF.php

    By mnmmp,
    • 1 reply
    • 1.9k views

  5. Analytics and Livehelp in Footer?

    By Webdomain.com,
    • 5 replies
    • 871 views

  6. Drop down menu remains open in public view

    By Techology,
    • 6 replies
    • 576 views

  7. Security Questions

    By BAJI26,
    • 3 replies
    • 1.6k views

  8. Problems with cron jobs

    By snake,
    • 2 replies
    • 862 views

  9. Email Sending Failed - SMTP connect() failed.

    By snake,
    • 1 reply
    • 1.1k views

  10. Cron job gives error

    By heyjoe,   
    • 0 replies
    • 812 views

  11. WHMCS issue

    By vinayank,
    • 1 reply
    • 496 views

  12. Invoice problems

    By dutchnet,
    • 1 reply
    • 1.1k views

  13. Can't create new order from admin

    By Pagchen,   
    • 2 replies
    • 795 views

  14. unwanted user switching in client area

    By Remitur,
    • 1 reply
    • 536 views

  15. Invoice Payment Confirmation email not correct

    By Frankc,
    • 3 replies
    • 1.2k views

  16. Disabling Buyer Protection in Paypal

    By EvanH,
    • 3 replies
    • 7k views

  17. awhmcs broken

    By NoDoze,
    • 7 replies
    • 1.3k views

  18. [Confirmed] Empty <p></p> at the beginning of every support ticket reply

    By Serenade,
    • 1 reply
    • 1.2k views

  19. 6.3.1 ticket reply caches in Chrome on Macbook

    By Terra,
    • 1 reply
    • 655 views

  20. Menu issue on iPad Air in portrait mode

    By bluesteam,
    • 4 replies
    • 884 views

  21. iWHMCS Awaiting Reply Tickets seem to be wrong?

    By websavers,   
    • 3 replies
    • 790 views

  22. Styling of printed invoice issue

    By bluesteam,
    • 2 replies
    • 815 views

  23. API Update Client Reports Success but fails and returns empty clientid

    By pfinucan,   
    • 1 reply
    • 1.4k views

  24. Splitting a ticket causes the 1st message to move to the top

    By websavers,   
    • 1 reply
    • 894 views

  25. iWHMCS truncates support ticket replies when an ampersand is in the content

    By websavers,   
    • 2 replies
    • 926 views
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