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That’s good to know. That option is much simpler than the alternative, which doesn’t provide any value for my business, accounting, or tax purposes.

I did find that I can manually change the status to Draft in the database and then I can edit the invoice and then publish it again.

Since editing invoices will be removed in the future I cannot do any more updates.

Since editing invoices will be removed in the future I cannot do any more updates.

Since editing invoices will be removed in the future I cannot do any more updates.

Has there be any information updates on how linked services and billing cycles are handled if an invoice needs to be cancelled and reissued?

We have found great value is providing OX App Suite to our niche of clients and are grateful for the offering. With that said, we have noticed that the features that are shown at Open xChange's website do not entirely match the Market Connect version. Will there be an update to the Market Connect OX App Suite to bring it more in alignment with the current version? Features we are most interested in at this time: Integrated Ai (OX Ai)

Hi everyone, I’m currently working with the Standard Cart order form template in WHMCS and trying to improve the mobile user experience. On mobile devices, the sidebar (showing Categories, Actions, and Currency) appears at the top of the cart page, which negatively affects the user experience and conversions. I’ve identified the related template files: sidebar-categories.tpl sidebar-categories-collapsed.tpl sidebar-categories-selector.tpl I attempted the following: Removed the mobile block from sidebar-categories.tpl Emptied sidebar-categories-collapsed.tpl Cleared template cache However, the sidebar is still showing on mobile. What I want to achieve: Hide/remove the sidebar only on mobile devices Keep the desktop sidebar unchanged Questions: Is there another file (like viewcart.tpl or a hook) that controls the mobile sidebar output? Is WHMCS injecting this via JS or another include that I might be missing? What is the recommended way to disable the mobile sidebar cleanly? Any help or direction would be greatly appreciated. Thanks in advance!

can you try something like, put this in a file includes/hooks/hide_cart_sidebar.php <?php if (!defined("WHMCS")) { die("This file cannot be accessed directly"); } /** * Remove Categories, Actions, and Currency panels from the cart sidebar. */ add_hook("ClientAreaSecondarySidebar", 1, function ($vars) { $filename = \App::getCurrentFilename(); if ($filename !== "cart") { return; } $sidebar = \Menu::secondarySidebar(); $sidebar->removeChild("Categories"); $sidebar->removeChild("Actions"); $sidebar->removeChild("Choose Currency"); });

This still is a major issue with WHMCS. What will it take for them design an interface that makes sense.

Can you please elaborate on Terminal Status? And the routine to transition invoices in v9.1? There has not been a WHMCS announcement or clear documentation about the immutable invoice changes, yet there are many posts and concerns a detailed document showing what has changed and is expected behaviour would be a good way forward.

You only replied to half my message: What's an even bigger mess is when an order contains a single DOMAIN TRANSFER, and is marked as fraud. If we set the order back to pending, for whatever reason, the invoice stays as "cancelled" - this was the case even before WHMCS 9 and is still the case now (this is likely a bug). Previously we would just set the invoice to unpaid, then manually pay it (or have the client pay it). However the issue then is that even after the invoice is paid in this case, the domain is never actually transferred - we have always had to handle this step manually.

Hi @gei, The Payment Pending status is not a terminal status and the status can be changed to Unpaid or Collections. On the invoice screen click "Manage Invoice" and choose the Options tab, use the Status dropdown to choose Unpaid. Finally click Save Changes. In v9.1 we will implement a routine to transition invoices from Payment Pending to Unpaid when marking an invoice paid. Our case number is WHMCS-25294.

Hi @Evolve Web Hosting, Stripe Dynamic Payments is added in 9.0.3. It is not backwards compatible as some core changes are required to accommodate it.

Your welcome.

I just tried that, and it worked. Very strange, all my other hooks are in the template and work fine and I could swear that I got that location from the v8 docs when I first started customizing WHMCS, but I can't find that part now. Well, glad it works anyway! Thanks for the help.

Hooks are meant to be placed into public_html/includes/hooks They wont work if you are adding them into to your template hooks

Unfortunately, the error happens before any hook is triggered, so no way to fix it on my end.

Asked and Answered (by me) https://whmcs.community/topic/342294-issue-with-automation-widget-data/

/var/www/html/templates/[custom template]/includes/hooks. I have multiple other hooks in there that work perfectly fine too.

Can I ask which directory your placing the file in. Seems a little odd that none have worked.

I am using PHP 8.3.30 and WHMCS 9.0.3.

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Any update???