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Dear all the community members, we are pleased to announce the new update of this module version: v1.2.0 Product Page URL: https://whmcsglobalservices.com/whmcs-ai-helpdesk-assistant-module/ Changelog : New Features Added an initial module setup wizard for new installations. Option to exclude specific client groups from AI bot ticket auto-replies. Ability to set domain TLD priorities for domain suggestions. Generate chatbot embed scripts for integration on external websites. Added integration code to launch the default chatbot via a custom button click or link. Improvements Optimized domain suggestion retrieval for faster results. Enhanced compatibility with the Lagom theme. Optimized OpenAI API calls to reduce usage rates. Improved license verification process for better performance and speed. Bug Fixes GPT-5 models are no longer listed in the assistant selection, as they are currently not supported. Resolved a bug causing incorrect domain suggestion priorities for certain TLDs Resolved intermittent OpenAI API call failures and improved error handling.

Yes, we miss hexonet.

At ModulesGarden, we've always focused on expanding what you can do with WHMCS. MetricsCube looks at the same environment from a different angle, helping you understand what all those actions actually lead to. Bringing those two perspectives closer together felt like a natural next step. And that's where we are now. We've entered a much deeper, multi-layer collaboration with MetricsCube! A new website You can see it first in how easy it is to get into the MetricsCube platform. The updated website gives you a much quicker sense of what's available and how it connects to your WHMCS workflow. You don't have to spend time figuring out where to start, every key detail is right at hand. A new pricing structure The same thinking carries into the MetricsCube plans. They have been reorganized to make them clearer and better suited to each stage of growth. Whether you're just starting out or already growing your business, it's easier to find a plan that's right for you. The new Starter plan This is the lowest price point MetricsCube has ever offered! This makes it much easier to try out WHMCS analytics tools without incurring significant upfront costs. It's a great first step for teams that want to gain better insights into their data but prefer to start small, both in terms of the scope of their analysis and their budget. The updated connector The updated connector now works smoothly with WHMCS 9.X, and the onboarding flow has been simplified to the point where getting started is as simple as completing just a few clicks. AN EXTRA BENEFIT FOR OUR COMMUNITY And since MetricsCube has already rolled out promotional pricing across their updated plans, we're pushing it even further. Our community now gets an additional 25% OFF every plan! Promo Code: WHMCS25%_MC Take a look at MetricsCube and see if it starts answering questions you didn't even realise you had. If you have been considering a more structured way of working with your data, this is your best opportunity to take the first step! Explore the brand-new MetricsCube experience!

Not in my screenshot, in the opening post.. Out of curiosity, could you log into your own account and let us know what you see?

At the top it clearly says development license just above the top release (8x), which is why I mentioned it.

100% Bad UI. My post was to highlight that. This also has nothing to do with development licences. My screenshot is from an active production license. I left the plan name out because it identifies the size of our customer base.

We are pleased to announce that AdminX is compatible with WHMCS 9.0.3. You can buy and use it confidently.

Harsh and frankly not needed. Looking at the screen shot, it seems clear (only after carefully reading), that the DEV license latest is the 8x one, and beneath that, 9x then LTS v8x branch. It's confusing, especially when 8 and 9 both state latest stable, and the 8x dev version is in HUGE letters. Bad UI.

My screenshot and your first screen shot both state that 8.13.2 are the latest and recommended. Stop trying to boost your post count. You are not adding any value to this topic.

certainly not

I have already done that. I'm not an idiot.

Please see my second screenshot on my previous reply you will find that WHMCS is recommending only 9.X version.

Yes, I am well aware that the Download option displays both. But how can both v9.x and an LTS v8..x be recommended for all new installations and upgrades. It's nonsensical and confusing to publish information this way. The latest version is 9.x, and 8.13.2 is a maintenance release for v8.x , the blog post is clear about that but the client area home page does not.

WHMCS maintains two versions to be frank WHMCS 9.X = latest version WHMCS 8.X = older version with LTS support for people who need time to upgrade On the very same page, if you click "Download Button" you will see both the versions. (Check the attachments)

Request WHMCS to make it a confugurable option instead of removing it?

Thanks for the confirmation @WHMCS Ricardo. I really hope WHMcs team reconsiders this, hopefully making it optional.

Literally! They remove a function I use weekly at least twice then say, only use as a last resort! don't take our feature!

I would say this issue qualifies needing a last resort technique since they are removing it. What else can I do?

The one question I have is "why"? Clearly there's a need and demand for it, why is it not even considered being made optional, with warnings about not doing it or what have you. Why is it simply removed, with no options and so on.

Hey Fatkhur! This is likely an error related to your SMTP server. Do you receive anything in your spam folder? Also, what settings do you have under General Settings > Mail (tab) ? Are you using SMTP or PHPMailer?

Hey Sudipto Mahmud! Damo is correct. At the moment, the series 9 only supports PHP 8.2 and PHP 8.3. So keeping with PHP 8.3 is suggested.

Hey Juanzo. I am afraid this is correct, per the series v9.

Even if you set "Separate Invoices" to ON, the cron will not modify existing or old invoices. The new ones which was supposed to be created will be created that too sepreately. Did you change anything in the client's profile? Does your client has many services?

It is not wise to edit DB data directly as it might create unknown consequences. There might be dependencies and conditions, for example, if the invoice is in draft state, some other value might have to be x, and it isn't, it might start throwing errors on your WHMCS or cron job. Edit the DB records directly only when it is a last resort; this is not something you create a module to edit the invoice every other day. The best way is to use WHMCS internal APIs to call and update things, but again it won't work as invoice edit is blocked.

No to the first part of your question. You can manually change the invoice back to Draft in the database. Then you can edit it just fine.