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WHMCS support have told me recently that they're focusing on support tickets, and this community is not a good way to obtain support. Send a support/bug report and include the URL to your post and they will reply. Would be great if you post the reply here too. Will most likely be a case/bug number for a future release.

There are still issues. The nexus cart is API driven and WHMCS has not considered existing functionality for additional fields for domains (something that is in their documentation). Hold off for now. Unless you want to answer customer questions, and/or miss out on sales.

still issues? I am considering switching to test but dont even want to bother if there are still issues.

So after we have been told to rather use the Add Payment method instead for every single individual invoice, up to now for 15 years I have ALWAYS used the "Mark Paid" option for bank transfers as this is genuinely helpful when you have 5 invoices that need to be marked as paid. Now I have to edit every single invoice and mark them paid manually. What a MESS!! But now how do we fix the invoices that have credit notes added to them that are not being included in the reporting that were all marked with "Mark Paid" button? We can't edit the invoice after it has already been marked as paid and emails and invoices receipts have already gone out to clients! Did you manage to rectify the ones that have credit notes and were marked paid using the "Mark Paid" button so it shows in the financial reports? Do we just mark them as UNPAID and then add a payment? or what?

100% do not roll it , the changes they introduced with like locking an invoice once published etc are bad enough, let alone the bugs on top of this.

I was going to update to 9, but I think I'll stay on 8.1.3 😉 Sounds like v9 has a lot of issues.

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With invoice immutability being pushed on us, we really need a way to properly calculate taxes before invoices are published and can't be changed any more. There are multiple areas in the world where WHMCS's tax rules are too limiting, but there is no tax calculation hook where addons can overwrite the incorrect tax calculations. A simple hook that we can use after WHMCS calculated its taxes (for orders and invoices) where we can overwrite the tax calculations is all that is needed so tax compliance is not limited as much by WHMCS any more. As a user, if you need to have taxes calculated differently, please vote at https://requests.whmcs.com/idea/hook-for-tax-calculation_1 to convince WHMCS to implement a way to have the option to have any taxes you need calculated by an addon at least. WHMCS: This shouldn't take too long to program and document, and if you only have one new subscriber because they can use your system now, it'll pay for itself.

18 years later and still not resolved. If you came here looking for a solution, please vote at https://requests.whmcs.com/idea/hook-for-tax-calculation_1 to convince WHMCS to implement a way to have any taxes you need calculated by an addon at least.

Clearly a need for a feature request. 😇

The demand is there. This needs to be developed in your latest version.

@WHMCS John I agree. There has to be an upgrade process. Making it harder for customers and business owners is not the right answer.

@WHMCS John If you want this to be the new default Stripe module, a migration path from the current default Stripe module will be necessary.

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Yep. That'll be it. These credit notes don't respect transaction actions.

@AbsoluteLocal You are in the wrong site. Send your issue at https://secure.5cloudhost.com/submitticket.php?step=2&deptid=1 or other offline option they got. This community (and WHMCS) will not assist you for a third-party provider.

It's actually very easy to fix whmcs' importassist addon, but the addon is encrypted so I can't close the bug and fix the flow for importing from the blesta database which has lots of column and table relation name errors.

Not as a transaction, but a credit note. Maybe that's the difference here. No transaction recorded for it.

They are. They rely on the domain's next due date in WHMCS - but they Domain Sync changes the next due date if the expiry date with the registry doesn't match the value in WHMCS.

Credits (including the new credit notes) have changed it seems. When you look at the invoice that was paid by the existing credit does the credit payment appear as a transaction at the very bottom of the invoice? Also checkout the Transaction tab for this client. It seems that the payment gets processed but the renewal 'action' remains pending.

Never once happened to us here, that the due date in domainsync was "changed" to the same date, nor that it was seemingly triggered to be correct by marking the renewal task as completed (it was delayed by investigating this time). Weird. I'd have assumed invoices are separate and didn't rely on registrar reporting.

This is not a result of upgrading to v9. It has always been like that. If client pays an invoice for domain renewal, the next due date and expiry date is updated automatically by WHMCS. When WHMCS runs the Domain Sync task, it queries the registrar for domain details and it finds the expiration date is now inconsistent, so it changes it. This also updates the next due date. It has been like that for as long as I can remember.

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It wasn't until I marked the task of renewing it as completed did it update the next due date. That really should not be relying on domain renewal, if it's setting the next date to invoice. Way less reliable than "invoice paid, increment next due date".