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did you fixed this issue ?

Hello Everyone, We are currently using WHMCS version 9.0.1 and after upgrading, we have noticed two issues related to invoice management and staff permissions. We would appreciate clarification from the community. Unpaid Invoice Cannot Be Edited When trying to modify an unpaid invoice, the system shows: "This is an Unpaid Invoice. You cannot modify an Invoice that is Unpaid." Previously, we were able to edit unpaid invoices in cases of pricing corrections, tax adjustments, or client-requested changes. We are unable to find any setting that allows editing unpaid invoices in version 9.0.1. Is this now the intended behavior? Is there any supported method to allow editing unpaid invoices without marking them as paid first? Cancel Invoice Permission Requires Delete Permission We assign the "Cancel Invoice" permission to specific employees so they can cancel invoices when there are billing errors or mismatches. The cancel action keeps proper logs and maintains an audit trail, which is important for internal control. However, it appears that the Cancel Invoice permission now requires the Delete Invoice permission to function. This forces us to grant both Cancel and Delete permissions. This creates a concern because if Delete permission is given, staff may delete invoices instead of cancelling them. Deleted invoices do not provide the same level of audit visibility, and it becomes difficult to track what was removed and why. Our requirement is to allow invoice cancellation with proper logging, but not allow invoice deletion. Has anyone else faced this in 9.0.1? Is this expected behavior, or is there a way to separate Cancel and Delete permissions properly? Looking forward to feedback from the community. Thanks in advance.

How to ADD SAC in Invoices.???

And it was...?

Sorted

Nothing wrong in customers profile that I can see. No weird spaces or spelling of the province/region so its very weird this error occurs. This is being sent" [billing] => Array ( [region] => Gauteng Error in maxmind => INPUT_INVALID [warning] => Encountered value at /billing/region that does not meet the required constraints. [input_pointer] => /billing/region )

You can bulk update next due dates via database query or use a hook to sync them upon renewal. Be sure to test on a staging site first to avoid billing errors.

I think you are looking for Abuse Manager Pro. It lets you add abuse fees tied to specific services and suspend that service if the fee goes unpaid.

This was changed in 8.9 with PayPal Payments addition: https://docs.whmcs.com/releases/8-9/8-9-release-highlights/ It makes it so that if you change the price of a service after first payment, you can capture the new amount upon renewal, without it only capturing the old amount then having to get payment for the rest from the customer. This one is actually a welcome improvement (IMO).

Was that taken from the WHMCS phpinfo page, or one from the server's control panel or shell? Just calling "php" will use the server's version, which I'd guess is the cause. View this, look for the yellow part, and adjust your PHP call in the cron to the one used by your WHMCS installation (7.4): https://help.whmcs.com/m/troubleshooting/l/700394-troubleshooting-ioncube-errors

this is what i get from phpinfo.php Configuration File (php.ini) Path /opt/alt/php74/etc this has not been an issue until recently

is this a version 9 special as well? suddenly we are getting clint not able to simply pay by paypal - and its coming up with link your account instead of just sending over to paypal for authorisation

WHMCS 9.0 is all about making your life easier without compromising compliance, and our Credit and Debit Note Support is the perfect example. As companies are coming under tighter accounting regulations and more complex billing scenarios, we wanted to provide you with a proper way to process refunds, adjustments, and corrections. Built with integrity at its core, this system aligns seamlessly with recognized accounting principles and worldwide invoicing standards, thus eliminating the need...View the full blog post

/usr/bin/php uses the default *server* php version. You're using "/opt/alt". which implies the site uses a non server php instance. Have you tried looking at php info or your control panel to see what the server default php is??

website php: alt-php74 WHMCS php: 7.4.33 Configuration File (php.ini) Path /opt/alt/php74/etc Loaded Configuration File /opt/alt/php74/etc/php.ini

"Separate invoices" still standing to "OFF" under the Clients Profile?

just updated for whmcs 9 <?php use WHMCS\Database\Capsule; add_hook('AdminAreaHeaderOutput', 1, function ($vars) { $version = Capsule::table('tblconfiguration') ->where('setting', 'Version') ->value('value'); $major = (int) explode('.', (string) $version)[0]; if ($major < 8 || $major > 9) { return; } $showZero = true; $ordersTotal = (int) Capsule::selectOne( 'SELECT COUNT(t1.id) AS total FROM tblorders AS t1 LEFT JOIN tblorderstatuses AS t2 ON t1.status = t2.title WHERE t2.showpending = "1"' )->total; $invoicesTotal = (int) Capsule::selectOne( 'SELECT COUNT(id) AS total FROM tblinvoices WHERE status = "Unpaid" AND duedate < CURDATE()' )->total; $ticketsTotal = (int) Capsule::selectOne( 'SELECT COUNT(t1.id) AS total FROM tbltickets AS t1 LEFT JOIN tblticketstatuses AS t2 ON t1.status = t2.title WHERE t2.showawaiting = "1" AND merged_ticket_id = "0"' )->total; if (!$ordersTotal && !$invoicesTotal && !$ticketsTotal) { return; } $notificationsLabel = AdminLang::trans('setup.notifications'); $orderText = AdminLang::trans('stats.pendingorders'); $invoiceText = AdminLang::trans('stats.overdueinvoices'); $ticketText = AdminLang::trans('stats.ticketsawaitingreply'); $pendingOrdersJS = ''; $overdueInvoicesJS = ''; $awaitingTicketsJS = ''; if ($ordersTotal || $showZero) { $pendingOrdersJS = "\n$('#v8fallback').next('ul').append('<li><a href=\"orders.php?status=Pending\" data-toggle=\"tooltip\" data-placement=\"bottom\" title=\"{$orderText}\" data-original-title=\"{$orderText}\" style=\"word-wrap:break-word\"><small><span class=\"ico-container\"><i class=\"fad fa-shopping-cart\"></i></span><span class=\"v8fallback\">{$ordersTotal}</span> {$orderText}</small></a></li>');\n"; } if ($invoicesTotal || $showZero) { $overdueInvoicesJS = "\n$('#v8fallback').next('ul').append('<li><a href=\"invoices.php?status=Overdue\" data-toggle=\"tooltip\" data-placement=\"bottom\" title=\"{$invoiceText}\" data-original-title=\"{$invoiceText}\" style=\"word-wrap:break-word\"><small><span class=\"ico-container\"><i class=\"fad fa-sack-dollar\"></i></span><span class=\"v8fallback\">{$invoicesTotal}</span> {$invoiceText}</small></a></li>');\n"; } if ($ticketsTotal || $showZero) { $awaitingTicketsJS = "\n$('#v8fallback').next('ul').append('<li><a href=\"supporttickets.php\" data-toggle=\"tooltip\" data-placement=\"bottom\" title=\"{$ticketText}\" data-original-title=\"{$ticketText}\" style=\"word-wrap:break-word\"><small><span class=\"ico-container\"><i class=\"fad fa-question-circle\"></i></span><span class=\"v8fallback\">{$ticketsTotal}</span> {$ticketText}</small></a></li>');\n"; } return <<<HTML <script> (function($){ $(function() { var \$rightNav = $('ul.right-nav').first(); if (!\$rightNav.length) { return; } \$rightNav.prepend( '<li class="bt has-dropdown">' + '<a id="v8fallback" href="#">' + '<div class="badge-container">' + '<i class="fas fa-exclamation-triangle always"></i>' + '<span class="badge"><span class="fas fa-times"></span></span>' + '</div>' + '<span class="visible-sidebar">&nbsp;{$notificationsLabel}</span>' + '</a>' + '<ul class="drop-icons"></ul>' + '</li>' ); $("#v8fallback").on("click", function(e) { e.preventDefault(); $(e.currentTarget).parent("li").toggleClass("expanded"); }); {$pendingOrdersJS} {$overdueInvoicesJS} {$awaitingTicketsJS} $('#v8fallback').next('ul').css({"width":"340px","left":"-134px"}); $('span.v8fallback').css({"font-weight":"700"}); }); })(jQuery); </script> HTML; });

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Spaceship.com is cheaper.

Namesilo is a good choice.

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Hello, One of my clients has made an error (Ok, I admit it, I did it -does my honesty help?) I submitted an order for a client for hosting and the transfer in of several domains(all on the same order) Unfortunately I got one of the domains wrong and ordered the transfer of a .com instead of a .co.uk. The order has submitted to ResellerClub and the two correct .com domains are in the process of transferring. I need to now fix the error I made and get rid of the .com domain and order the .co.uk version for transfer instead. Any ideas on how I process this? Cheers Mike

ok even more worrying we have just had a clients invoice randomly paid by a credit note!! we didn't apply the credit note, we don't know where this random credit note came from, its not shown in the "Manage Credits" If fact on further investigation it seem us marking an invoice as paid (if its a bank transfer) it is creating new credit notes and applying them to the invoices as its paid and not marking it as bank transfer ?! Worst still this is going out to the client via email as Ledger adjustment on the invoice receipt - not a payment, so they are getting in a muddle as well ! this does need to be fixed pretty damn fast please @WHMCS John! We are just taking over a company and repair shop at the moment so this is literally the worst possible time for us to seem like we are a bunch of unprofessional idiots due to nonsensical invoices going out. im just about to transfer in 150 clients but we may have to hold this up or look to move to another system as we just cant have this ...

Have you tried these troubleshooting steps? https://docs.whmcs.com/9-0/troubleshooting/troubleshoot-cron-issues/cron-failures/

attached is the cron command i am told to use. still get the error