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The pricing is simply unrealistic, unworkable and anti-partner/customer. And then there are additional costs and friction like monthly subscription. There's no way one can sell anything with their pricing.

WHMCS 8.13.2 is now available as a maintenance release for the 8.13 series. Version 8.13.2 provides maintenance updates and improvements to support the continued operation of the platform. Maintenance Updates This release includes important fixes, including security-related updates. To protect users who may not yet have upgraded, we are limiting the level of technical detail shared about these changes. At this time, no further information will be provided. Keeping Your Installation Up to...View the full blog post

Hey All, I'm trying to set up the imap importing on my emails... I set up the hostname, port, email address and password. When I test I get - If I use port 993 The Mail Import test failed: cannot select INBOX, is this a valid transport? if I use port 143 The Mail Import test failed: cannot select INBOX, is this a valid transport? if I use port 995 The Mail Import test failed: last request failed: [AUTH] Authentication failed. I can access the webmail for these boxes, and I've connected it to outlook using 993 and its working perfectly - using the details, I've double checked the password etc... Any ideas why its not working?

Do NOT use CentralNic Reseller as your domain provider. Here's why. Since CentralNic merged with Hexonet and absorbed all their customers, the service has gone completely downhill. First, they hit us with a 5x price increase during the migration — no notice, no warning, just 5x overnight. But the pricing is the least of the problems. What I'm about to describe is either gross incompetence or a deliberate *. After dealing with this for months, I'm leaning towards the latter. The pattern: domains that "magically" don't get renewed We manage a large portfolio of .PL and .DK domains through CentralNic Reseller. Over time, we've noticed a pattern: domains that should be renewed in time — where the client has paid, where the funds are there — somehow end up expiring and landing in "former domains." Not once. Not twice. Repeatedly, across multiple .PL domains. And that's where CentralNic makes their real money. Because once a domain expires and needs to be "restored," they charge ~$50 USD — on a domain that costs a fraction of that at the registry. It's a hell of a business model: let domains slip through, then charge a premium to fix it. The .PL restore * — how it actually works .PL domains are operated by NASK, the Polish registry. At the registry level, a domain restore is a single atomic command: domain:renew with an <extdom:reactivate/> extension. One command. It restores the domain and renews it for 1 year. One operation, one fee at the registry. This is defined in NASK's EPP 2.1 specification — it's not my interpretation, it's how the protocol works. But CentralNic Reseller treats it as two separate billable operations: a restore, then a renewal on top. According to their own support agent, "our system runs restore and renewal separately, one after another." This means: 1. They charge you a $50 restore fee — which at the registry already includes the renewal. 2. They then charge you a separate renewal fee — for a renewal that the registry already performed in step 1. 3. If you don't have enough funds to cover both (because you rightfully only budgeted for the restore, which should be enough), they delete the domain again and ask you to pay the full $50 restore fee a second time. Let me say that again: they charge you to restore a domain, the restore succeeds at the registry, their own system fails to process it, and then they ask you to pay the restore fee again. For their mistake. Proof — here's the actual support chat: We had a .PL domain — let's call it XXXXXX.pl — show up under "former domains" even though WHOIS showed it active with an expiry date of 2027.03.19. Here's what happened when I contacted support: Me: XXXXXX.pl - It's under "former domains" but renewal date is 2027.03.19, so there is no reason for it to be under former domains. Support: Sorry for the wait, I checked the logs and found the restore succeeded but there weren't enough funds to cover the renewal afterwards, which made the domain get deleted again. Please make sure there's sufficient funds available for both operations + VAT to restore the domain. Me: But WHOIS says renewal date 2027.03.19 — so the domain is already renewed? Support: WHOIS shows the dates from the registry, where a restore was completed, but it wasn't actually completed fully. Please try again. Me: I already paid the restore fee. You want me to pay $50 again? Support: VAT needs to be accounted for as well. Me: VAT? I'm a VAT-enabled DK company. I shouldn't be charged VAT. Support: My bad, double checked, no VAT should be charged on your account. Me: I just checked the NASK documentation. A restore includes the renewal. There is no secondary renewal on top of a restore. Support: The implementation of our system runs restore and renewal separately, one after another. Me: Your implementation is wrong. The official NASK documentation states that a restore does both things in one go. If you auto-renew after the restore, the domain is paid twice and should be renewed for 2 years, not 1. After that — silence. No escalation, no resolution, no refund. I warned them multiple times that I would go public with this. They didn't care to respond. It's not just .PL We suspect the same thing is happening with .DK domains. CentralNic charges a restore fee, but the client then has to go directly to Punktum.dk (the Danish registry) to actually get the domain restored. So what exactly is the restore fee paying for? The bottom line Let's break down what CentralNic Reseller is doing: - Domains "magically" expire even when clients have paid for renewal on time - They charge a ~$50 restore fee that is massively inflated compared to registry cost - For .PL domains, the restore already includes the renewal at the registry — but they charge a separate renewal fee on top, double-dipping - When their own system fails to process the restore they already charged you for, they delete the domain and ask you to pay the full restore fee again - For .DK domains, they charge a restore fee but the client has to deal with the registry directly anyway - When confronted with evidence from the official registry documentation, they go silent This isn't one bad support experience. This is a pattern across multiple domains, multiple TLDs, over months. Whether it's incompetence or by design, the result is the same: you pay more, you lose domains, and when you push back with proof, they stop responding. Stay far away from CentralNic Reseller.

Hey all, I'm currently using v8.1.3 (as its the newest version my lifetime licence will allow me to install) I've added a new plesk server - and I'm looking to sync WHMCS with plesk - however when I go to the sync section each domain on my WHMCS just shows: No match found on server I've got the domains and hosting on my server but not the clients - do I have to add the clients before they will sync?

Hostina – Premium WHMCS Hosting Template (RTL + LTR) If you're searching for the best WHMCS template, a modern web hosting template, or a professional hosting website design optimized for conversions — Hostina is built specifically for you. Hostina is a premium WHMCS theme engineered for: Shared hosting providers VPS hosting companies Reseller hosting businesses Dedicated server providers Domain registration services Cloud hosting platforms Unlike generic hosting templates, Hostina is built directly for WHMCS with a fully redesigned client area, optimized checkout flow, and bilingual RTL/LTR support. 🚀 Why Most Hosting Websites Lose Conversions Many hosting businesses invest in servers, infrastructure, and support — but still use the default WHMCS layout. Common problems: Outdated WHMCS design Poor checkout user experience Weak visual trust signals Broken or incomplete RTL support Inconsistent frontend & client area branding The result? ❌ Lower trust ❌ Higher cart abandonment ❌ Reduced conversion rate Hostina fixes all of this. 💎 What Makes Hostina Different? Hostina is not just a WHMCS theme. It is a complete hosting website solution. You get: ✔ Fully redesigned WHMCS client area dashboard ✔ Sidebar navigation for modern UX ✔ Styled orderform & optimized checkout flow ✔ Complete frontend hosting website template ✔ Arabic RTL + English LTR included ✔ SEO-optimized structure ✔ Core Web Vitals ready ✔ Mobile-first responsive design One purchase. Everything included. 🌐 Complete Hosting Website Template Hostina includes all essential frontend pages required for a professional web hosting business: Homepage with pricing tables & hosting plans Shared hosting / WordPress hosting pages VPS & Dedicated server layouts Reseller hosting pages Domain search & transfer Styled cart & checkout flow Blog & blog post layouts Contact page with form & map No need to buy additional templates. 📊 Custom WHMCS Client Area Dashboard Hostina introduces: Modern sidebar dashboard Clear service overview Clean invoice & billing layout Organized support ticket system Improved domain management UI Optimized login & registration pages Your customers experience a premium interface from login to payment. 🔥 Conversion-Focused Orderform & Checkout Checkout is where money happens. Hostina includes: Styled order form Clean product configuration Simplified checkout steps Trust-focused layout Mobile-optimized payment flow Designed to reduce abandonment and increase completed orders. 🌍 Arabic RTL + English LTR Support Hostina offers true bilingual support: Fully structured RTL layout (not mirrored hacks) Proper Arabic typography Clean English LTR version Language switching ready Ideal for Middle East hosting companies and global providers. ⚙️ Technical Specifications WHMCS Compatibility: Latest version. PHP Compatibility: Latest Version. Web Servers: Apache, Nginx, LiteSpeed, etc. Control Panels: cPanel, Plesk, DirectAdmin, etc. Optimized for: CloudLinux, LiteSpeed Cache, etc. Built using clean, lightweight code to improve performance and maintain SEO standards. 📈 SEO Optimized Hosting Template Hostina is built with: Clean HTML structure Optimized heading hierarchy Fast loading assets Mobile-first responsive framework Core Web Vitals optimization Schema-ready structure Helps improve visibility for keywords like: web hosting hosting services VPS hosting shared hosting domain registration WHMCS hosting 🖼️ Screenshots Preview 👉 View Full Gallery https://hostk.com/hostina-template 🧪 Live Demo 🌐 Frontend Demo https://demo.hostk.com/hostina/ 🇬🇧 English Version https://demo.hostk.com/hostina/en 🇸🇦 Arabic Version https://demo.hostk.com/hostina/ar 🔑 WHMCS Demo https://demo.hostk.com/index.php?systpl=hostina Login: test@hostk.com Password: test 👉 Get Hostina Today 💰 Pricing One-time payment: $69 ✔ No subscription ✔ Lifetime usage ✔ Updates included ✔ Instant download If Hostina helps you close just one extra hosting order, it pays for itself. 🏢 Who Should Use Hostina? New hosting startups launching their first website Existing hosting companies upgrading outdated WHMCS Domain resellers needing a modern interface Arabic hosting providers requiring real RTL support International hosting businesses targeting bilingual markets 🎯 Final Words In the competitive web hosting industry, design matters. Trust matters. Checkout experience matters. User interface matters. Hostina transforms your WHMCS into a professional, modern hosting platform that builds trust and drives conversions. If you're serious about growing your hosting business, upgrading your WHMCS design is not optional — it's strategic. 👉 Get Hostina Today

Too many questions, but first: - Reset your password where ? whmcs.com, your installation ?

Yes - this would be welcomed as well.

SSO feature should also be added

Did you manage to find a solution?

@WHMCS John Thank you for clarifying. If we're using the Stripe module in WHMCS 8.13.1 and upgrade to WHMCS 9.0.3 then switching to this gateway is as simple as deactivating the old Stripe gateway and assigning them to the new Stripe gateway (after we have it activated with the necessary api credentials entered)?

I have a problem resetting my password. When I reset my password and entered my email, the email hasn't arrived in my message. The email is correct.

Saya mencoba reset password, email sudah benar, tapi tidak menerima email reset. Mohon bantu reset password admin saya

That’s good to know. That option is much simpler than the alternative, which doesn’t provide any value for my business, accounting, or tax purposes.

I did find that I can manually change the status to Draft in the database and then I can edit the invoice and then publish it again.

Since editing invoices will be removed in the future I cannot do any more updates.

Since editing invoices will be removed in the future I cannot do any more updates.

Since editing invoices will be removed in the future I cannot do any more updates.

Has there be any information updates on how linked services and billing cycles are handled if an invoice needs to be cancelled and reissued?

Todas las pruebas han sido exitosas, a diferencia de todo lo que hay es mucho más económico y esta integrado con la plataforma mas económica por lo que los costes son mucho menores con esta solución

Buenas compañeros, os presento mi módulo para WHMCS para cumplir con la nueva **Ley Antifraude española (RD 1007/2023)**. **Veri*Factu para WHMCS** es un módulo de facturación electrónica desarrollado específicamente para WHMCS que envía automáticamente vuestras facturas a la AEAT en el momento del pago, incrusta el QR de verificación en los PDFs y soporta tanto **Veri*Factu** (territorio AEAT) como **TicketBAI** (País Vasco — Álava, Bizkaia y Gipuzkoa). ✅ **Factura ilimitadas** — sin límite de envíos, pago anual único ✅ **Envío automático** al marcar una factura como pagada ✅ **QR de verificación** incrustado automáticamente en el PDF ✅ **Facturas rectificativas** detectadas automáticamente (notas de crédito de WHMCS) ✅ **TicketBAI** incluido — detecta automáticamente clientes del País Vasco ✅ **F1 / F2** según importe y NIF del cliente ✅ **Todos los regímenes de IVA**: 21%, 10%, 4% y exento (servicios sanitarios E1) ✅ **Modo de pruebas** para testear antes de pasar a producción ✅ **Exportación CSV** de todos los registros enviados ✅ Compatible **PHP 7.2 → 8.3** y **WHMCS 8.7 → 8.13** ✅ **Código fuente incluido** — sin cajas negras, sin ionCube 📌 Integrado con **Verifacti.com** (software garante en las tres Haciendas Forales del País Vasco y colaborador social de la AEAT). Precio: **[75]€/año — facturas ilimitadas** Interesados por privado o en este hilo. --- Hello colleagues, I'd like to introduce my WHMCS module for complying with the new **Spanish Anti-Fraud Law (RD 1007/2023)**. **Veri*Factu for WHMCS** is an electronic invoicing module built specifically for WHMCS that automatically submits your invoices to the Spanish Tax Agency (AEAT) when payment is received, embeds the verification QR code in PDFs, and supports both **Veri*Factu** (mainland Spain) and **TicketBAI** (Basque Country — Álava, Bizkaia and Gipuzkoa). ✅ **Unlimited invoices** — no submission limits, single annual fee ✅ **Automatic submission** when an invoice is marked as paid ✅ **Verification QR code** automatically embedded in the PDF ✅ **Credit notes / corrective invoices** detected automatically ✅ **TicketBAI included** — auto-detects Basque Country clients ✅ **F1 / F2** based on amount and client tax ID ✅ **All VAT regimes**: 21%, 10%, 4% and exempt (healthcare E1) ✅ **Test mode** for development before going live ✅ **CSV export** of all submitted records ✅ Compatible with **PHP 7.2 → 8.3** and **WHMCS 8.7 → 8.13** ✅ **Full source code included** — no black boxes, no ionCube 📌 Powered by **Verifacti.com** (certified guarantor software in all three Basque tax authorities and AEAT social collaborator). Pricing: **[75]€/year — unlimited invoices** DM me or reply to this thread.

We have found great value is providing OX App Suite to our niche of clients and are grateful for the offering. With that said, we have noticed that the features that are shown at Open xChange's website do not entirely match the Market Connect version. Will there be an update to the Market Connect OX App Suite to bring it more in alignment with the current version? Features we are most interested in at this time: Integrated Ai (OX Ai)

Hi everyone, I’m currently working with the Standard Cart order form template in WHMCS and trying to improve the mobile user experience. On mobile devices, the sidebar (showing Categories, Actions, and Currency) appears at the top of the cart page, which negatively affects the user experience and conversions. I’ve identified the related template files: sidebar-categories.tpl sidebar-categories-collapsed.tpl sidebar-categories-selector.tpl I attempted the following: Removed the mobile block from sidebar-categories.tpl Emptied sidebar-categories-collapsed.tpl Cleared template cache However, the sidebar is still showing on mobile. What I want to achieve: Hide/remove the sidebar only on mobile devices Keep the desktop sidebar unchanged Questions: Is there another file (like viewcart.tpl or a hook) that controls the mobile sidebar output? Is WHMCS injecting this via JS or another include that I might be missing? What is the recommended way to disable the mobile sidebar cleanly? Any help or direction would be greatly appreciated. Thanks in advance!

can you try something like, put this in a file includes/hooks/hide_cart_sidebar.php <?php if (!defined("WHMCS")) { die("This file cannot be accessed directly"); } /** * Remove Categories, Actions, and Currency panels from the cart sidebar. */ add_hook("ClientAreaSecondarySidebar", 1, function ($vars) { $filename = \App::getCurrentFilename(); if ($filename !== "cart") { return; } $sidebar = \Menu::secondarySidebar(); $sidebar->removeChild("Categories"); $sidebar->removeChild("Actions"); $sidebar->removeChild("Choose Currency"); });