All Activity

1. The summer discounts hit every corner of ModulesGarden! Whether you're building something entirely yours or simply making your WHMCS a little smarter, summer seems like a perfect excuse to make both paths a bit more affordable. 25% OFF YOUR NEXT CUSTOM PROJECT Today, our custom software solutions span platforms including WHMCS, Proxmox VE, cPanel, Plesk, DirectAdmin, and Virtuozzo, regularly extending into cloud infrastructure, accounting systems, customer support tools, and other technologies powering modern hosting businesses. Summer has arrived with 25% OFF all quotes, bringing the starting point for new custom software projects down to just $249! 25% OFF YOUR NEXT WHMCS MODULE There's always that one more thing you'd like your WHMCS to do. Maybe it's another automated workflow, a smoother client experience, or simply one less manual task on your team's to-do list. Whatever it is, now might be the perfect time to make it happen. Summer brings 25% OFF all WHMCS modules available in our marketplace, with the discount already applied to every Annual License, Open Source product, and License Upgrade! 2. Theme customization keeps growing across WHMCS modules As more modules adopt the new Theme Management Tool, we're continuing to make it easier to keep the entire WHMCS environment visually consistent. Hosting Renewals For WHMCS 3.9.0 The release introduces full support for the Theme Management Tool, giving you the freedom to customize the module's interface without editing templates or maintaining your own modifications. It also includes our first officially supported Dark Theme, ready whenever you feel like giving your workspace a darker touch. cPanel Extended For WHMCS 4.3.0 The release adds a pre-built Dark Theme to the existing Theme Management Tool, giving you another ready-to-use option alongside all the customization features already available. Whichever update caught your eye first, you'll find the same combined savings of more than 35% OFF waiting on both modules this week!

It's always been the way of things here. Cause some workflow hardship, claim it was asked for, then when complaints get loud enough grant a temporary reprieve. Less complaints in general when they "give you time to reflect on fixes" kind of feeling and then re-pull that rug from under it.

I love how they say, here is the work around. But when you enable the workaround, in the backend it tells you that it will be disabled in future releases.

They closed the request to keep it optional so they are not even going to listen to us. https://requests.whmcs.com/idea/making-non-draft-invoices-are-immutable-optional Maybe if we opened 1000 requests they would listen.

Agreed, if even dedicated accounting software allows this, no need for WHMcs to complicate our work. I hope they keep it optional.

My argument is though, use any DECENT accounting software such as QuickBooks, Xero, Sage, etc. Invoice can be edit, amended, etc.

Where I stand is this: They are moving in the right direction and the idea here is correct for any jurisdiction. However the current implementation needs refinement. Once that is done (assuming they'll listen) I dont see how it makes a material difference for you if you edit an existing invoice or if by the act of editing it credits the existing and creates a new invoice). Further behaviour should be driven by knobs which define whats wanted.

Here is the original request: https://requests.whmcs.com/idea/prevent-invoices-from-being-changed WHMCS went well beyond the original request. The original request was supposed to be optional. The good news is that I can probably get claude.ai to build a work around. Its just a database that be changed. The invoice is not really immutable.

@WHMCS Carlos This keeps popping back up as a silly painpoint 🙂

Let me be very clear, i'm not defending the implementation. I'm defending why it had to be done 🙂

The problem is, if WHMCS is integrated into your accounting software like mine it, it creates an EPIC mess of invoices and credit notes and and and

Upgrading to 9 is my single biggest regret with WHMCS.

Hello Kane William, There are also dedicated modules built specifically for this — for example, ModulesStack has a Client Password Reset Module for WHMCS (https://modulesstack.com/product/addon-modules/client-password-reset-module-for-whmcs/) that lets admins securely reset client passwords directly from the admin area, since WHMCS removed native password-reset/change functionality for admins after v8.0. Worth checking out if you want more control than the default client-side "Forgot Password" flow offers, especially for support teams who need to assist clients directly without relying on email-only recovery.

Here we are 7 months on from major release and a large portion of the minor updates , from what I can tell, have been security-related. Very little in the way of fixing the major complaints. While im glad I didnt update, Im also miffed that another year of price updates go by without actually getting anything back that adds value.

🚀 Upcoming Update: WHMCS AI Helpdesk Assistant Module We're excited to announce that we're working on the next update of our WHMCS AI Helpdesk Assistant Module! One of the major new features is Slack Integration with Human Agent Transfer. When the AI reaches its limits or a customer requests human assistance, the conversation can be seamlessly transferred to your Slack workspace, allowing your support team to continue the chat in real time without losing context. We're also exploring additional enhancements for this release and would love to hear from the WHMCS community. 💡 What features or improvements would you like to see in the WHMCS AI Helpdesk Assistant Module? Whether it's AI capabilities, automation, integrations, ticketing workflows, or anything else, please share your ideas in the comments. Your feedback helps us build features that are genuinely useful for the community. Thank you for your continued support! 🙌

🚀 Upcoming Update: WHMCS AI Helpdesk Assistant Module We're excited to announce that we're working on the next update of our WHMCS AI Helpdesk Assistant Module! One of the major new features is Slack Integration with Human Agent Transfer. When the AI reaches its limits or a customer requests human assistance, the conversation can be seamlessly transferred to your Slack workspace, allowing your support team to continue the chat in real time without losing context. We're also exploring additional enhancements for this release and would love to hear from the WHMCS community. 💡 What features or improvements would you like to see in the WHMCS AI Helpdesk Assistant Module? Whether it's AI capabilities, automation, integrations, ticketing workflows, or anything else, please share your ideas in the comments. Your feedback helps us build features that are genuinely useful for the community. Thank you for your continued support! 🙌

The only way I'm aware of is to restore from a pre-update backup, assuming there were DB changes (likely). Any data from then to now would be lost.

Is there any way to roll back to 8? Apart from the locked invoice drama, some of my payment modules are no longer supported, and I don't know when the devs will update for 9.

Make invoice payments faster, easier, and more secure with our Invoice Pay Without Login for WHMCS. Designed to simplify the payment process while giving you complete control and enhanced security. Automatic QR Code in invoice emails Shareable Payment Links Advanced Access Control Flexible Link Expiry Options Password Protection for Secure Payments Compatible with WHMCS 9.x, PHP 8.4, and ionCube Loader 15.x for a smooth and reliable experience. Give your clients a seamless payment experience while improving efficiency for your business. Ready to simplify invoice payments! Learn More: https://whmcsglobalservices.com/invoice-pay-without-login/

Welcome to the WHMCS community, Let's see what we can do together and grow.

Welcome to the WHMCS community! Hope you find some useful ideas and good discussions around WHMCS. Have an awesome day too!

How do you manage password reset requests in WHMCS while maintaining security and minimizing support tickets? Do you rely on the default workflow or use additional tools or customizations? I'd be interested in hearing your best practices and recommendations.

Honestly, quite a few. Across much of Europe, an issued invoice is treated as an accounting document that must remain traceable for VAT and audit purposes. You generally should not be able to overwrite it in a way that destroys the original record, especially when the customer may already have booked the invoice and claimed input VAT from it. If an issued invoice is wrong, the normal process is to credit or reverse it and issue a corrected invoice. That said, I think you are focusing on the accounting mechanism rather than the actual usability problem. WHMCS should make this process almost invisible: You click Edit invoice, make the required changes, and WHMCS automatically credits the original invoice and creates a corrected replacement. The customer receives the corrected invoice and pays it as normal. There is no reason the user should have to manually cancel, recreate and resend everything. Preserving an audit trail is reasonable; making the workflow unnecessarily cumbersome is not.

For common TLDs, I'd keep pricing close enough to the market, with enough margin to cover payment fees, support time, renewals and admin work. If you want higher pricing, make it a managed domain service, not just "domain registration".

I would love to know what county in the world doesn't let you amend and UNPAID invoice. So utterly ridiculous that you need to just keep cancelling and generating invoices if you need to update an invoice. QuickBooks lets you edit invoices. Xero lets you edit invoices. Sage lets you edit invoices.