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Also when trying to submit a new here none of the links are working, so it is impossible to contact WHMCS in any other way than these forums.
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Unable to load client statements ( WHMCS v9.0.3 )
Damo replied to Damo's topic in Troubleshooting Issues
Thank you for that. Although the statement page now loads, the statement is not correct. This example client currently has "credit" to the value of $224.50 but the statement shows a balance of $0.00. This release causes serious accounting issues. When will WHMCS address this? @WHMCS John has gone AWOL since these issues were first getting reported. Surely someone at WHMCS can make a statement and provide a fix or regression release. -
If you're running a hosting business or planning to start one, choosing the right WHMCS template is one of the most important decisions you will make. Your website design directly affects: β Trust β Conversion rate β Customer experience β Sales performance In 2026, using Poor WHMCS design is no longer good. In this guide, weβll show you why most hosting websites fail to convert β and how a modern WHMCS template like CloudHosting can completely transform your business. Why Your WHMCS Website Is Not Converting Many hosting providers focus on servers, pricing, and features β but ignore one critical factor: User experience Here are the most common problems with poor WHMCS designs: β Outdated and generic layout β Poor checkout experience β Weak visual trust β No modern SaaS feel β Inconsistent design between frontend and client area The result? β Visitors donβt trust your brand β Customers abandon checkout β You lose potential revenue What Makes a High-Converting WHMCS Template? A professional WHMCS template should not just look good β it should be built to convert. Hereβs what you should look for: Modern SaaS Design Clean, minimal, and structured layouts build instant trust. Optimized Checkout Flow A smooth and simple checkout process reduces abandonment and increases completed orders. Clear Pricing Structure Users should easily understand your plans and choose the right one quickly. Mobile-First Experience Most users browse and purchase from mobile devices. Fast Loading Speed Performance affects both SEO rankings and user experience. Introducing CloudHosting β A Modern WHMCS Template Built for Conversions CloudHosting is designed specifically for hosting providers who want to: β Look professional β Build trust β Increase sales It combines a modern multi-color SaaS design with a clean dashboard and a high-converting checkout experience. Key Benefits of CloudHosting Modern Multi-Color Design CloudHosting uses a strategic color system (Blue, Green, Purple) to create a premium SaaS experience. Custom Dashboard Experience A clean, organized dashboard improves usability and gives your clients a professional experience. High-Converting Checkout The order form and checkout flow are fully optimized to reduce friction and increase conversions. Full RTL & LTR Support Perfect for both Arabic and English audiences with proper layout and typography. SEO Optimized Structure Built with semantic HTML and optimized performance for better search rankings. Complete Hosting Website Included CloudHosting provides everything you need to launch a hosting business: β Homepage with pricing and features β Cloud hosting plans β Domain search & transfer β Cart and checkout system β Blog and content pages β Contact page No need to buy additional templates. Why Design Matters in Hosting Business In the hosting industry, users donβt just compare prices β they compare trust. A modern design can: β Increase perceived value β Improve user confidence β Boost conversions significantly A poor design can destroy all of that instantly. SEO Benefits of Using a Modern WHMCS Template CloudHosting is built with SEO in mind: β Fast loading pages β Mobile-first design β Clean HTML structure β Optimized headings β Better Core Web Vitals This helps your site rank for keywords like: β WHMCS template β cloud hosting β web hosting services β VPS hosting β domain registration Who Should Use CloudHosting? CloudHosting is ideal for: β Hosting startups β Cloud hosting providers β SaaS platforms β Domain resellers β Agencies building hosting brands Final Thoughts Your WHMCS template is not just a design β itβs your sales engine. If your website looks outdated, your customers will leave before even checking your prices. If your checkout is confusing, you will lose sales. If your design doesnβt build trust, your business will struggle. CloudHosting solves all of these problems with a modern, conversion-focused approach. Get CloudHosting Today If you're serious about growing your hosting business, upgrading your WHMCS design is not optional β it's essential. π Get Started Now β Limited Time Offer, Hurry Up!
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@WHMCS Rex is it true that the only solution now, $allow_adminarea_invoice_mutation = true; in configuration.php, will be removed in future versions?
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Welcome to the common sense reasons why were frustrated about WHMCS enforcement of preventing us from editing our OWN invoices we created in the first place. Credit / debit is useless in real world standard practice. If they want to provide a switch to disable editing published invoices or changing status fine, but dont force it on the customer base. That's dumb.
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Thank you, but you've left the price post and all the comments referring to it (including mine and yours and this one). May wish to remove references?
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WHMCS Rex started following How can I edit a customer invoice
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I went ahead and removed that post per the user's request
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wtools started following Unable to load client statements ( WHMCS v9.0.3 )
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Unable to load client statements ( WHMCS v9.0.3 )
wtools replied to Damo's topic in Troubleshooting Issues
Hello, It may be a new bug, but a good new is we can fix it as the report code is not encrypted. Open the file /home/redacted-1/public_html/modules/reports/client_statement.php: And then you will see a line $carbonDate = $entry['date']; around the line 194, just after that add the line if (!($carbonDate instanceof Carbon)) { continue; } That should fix it. -
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Ask a moderator, if you can find one.
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theozsnowman started following Spotlight (ed) Domains ... Increase the number of,
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Try to view a statement from the Client Summary tab or via Reports generates the following: Error: Call to a member function lte() on bool in /home/redacted-1/public_html/modules/reports/client_statement.php:194 Stack trace: #0 /home/redacted-1/public_html/redacted-2/reports.php(0): unknown() #1 {main} Is this a new bug? Edited: The client statement works for clients that have not made payments prior to our upgrade to v 9.x.
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This is essential for us and was easy pre 9
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Sure, I understand. I canβt edit/ remove my previous post. Is there a way to do that?
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Check the domain at NEO, as @RadWebHosting suggests the payment of the invoice will trigger a renewal with the registry. If NEO support domain syncing then the expiry update will be updated in due course. I can't find the article but the way to do this without getting a renewal processed is to edit the invoice. Then on a new line copy and paste the details of the domain and dates, add the price and then delete the original line. WHMCS links the line item to the action of renewal. By deleting the original line the renewal action is not done.
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@WHMCS John It's disappointing to see issues and bugs being introduced with no update or resolution planned. The invoice and billing aspect of WHMCS worked fine as it was. In particular, it's a huge timesaver being able to quickly manually mark multiple invoices as paid on the invoices (or outstanding invoices) page. Can you confirm if this behaviour could be reinstated - or is there another way to mass update invoices without creating credit notes?
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9.03 as listed in the title.
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How can I edit a customer invoice
Mr. Prateek replied to DeshiNode's topic in WHMCS 9.0 RC Discussion
While invoice editing can currently be re-enabled via $allow_adminarea_invoice_mutation = true; in configuration.php, this option is reportedly being removed in a future release. This raises a practical concern: how are administrators expected to handle routine tasks such as removing late fees or splitting system-generated invoices that are linked to products and services? -
reCAPTCHA v3 - Uncaught ReferenceError
ZeroGravity replied to ZeroGravity's topic in Troubleshooting Issues
Sorry for the very late reply on this. It seems to have resolved itself with future updates. @websavers I'm guessing what you mentioned is what happened. -
Really not supposed to self promote here. Just saying.
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When you say "processed a renewal" do you mean when the payment was applied? It still seems like a bug that the renewal date was updated when the payment was applied. If I hadn't thought to check the dates the invoice wouldn't have been produced and the domain renewed in 2027, with the chance of my clients losing the domains.
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itβs a one-time add-on for just $20.
