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How do you manage password reset requests in WHMCS while maintaining security and minimizing support tickets? Do you rely on the default workflow or use additional tools or customizations? I'd be interested in hearing your best practices and recommendations.

Honestly, quite a few. Across much of Europe, an issued invoice is treated as an accounting document that must remain traceable for VAT and audit purposes. You generally should not be able to overwrite it in a way that destroys the original record, especially when the customer may already have booked the invoice and claimed input VAT from it. If an issued invoice is wrong, the normal process is to credit or reverse it and issue a corrected invoice. That said, I think you are focusing on the accounting mechanism rather than the actual usability problem. WHMCS should make this process almost invisible: You click Edit invoice, make the required changes, and WHMCS automatically credits the original invoice and creates a corrected replacement. The customer receives the corrected invoice and pays it as normal. There is no reason the user should have to manually cancel, recreate and resend everything. Preserving an audit trail is reasonable; making the workflow unnecessarily cumbersome is not.

For common TLDs, I'd keep pricing close enough to the market, with enough margin to cover payment fees, support time, renewals and admin work. If you want higher pricing, make it a managed domain service, not just "domain registration".

I would love to know what county in the world doesn't let you amend and UNPAID invoice. So utterly ridiculous that you need to just keep cancelling and generating invoices if you need to update an invoice. QuickBooks lets you edit invoices. Xero lets you edit invoices. Sage lets you edit invoices.

Honestly the worst thing I could have done. Modules are supported. Invoices can't be edited. Worst move ever.

So utterly stupid. It is one thing to prevent editing a paid invoice. But to block people from editing an UNPAID invoice is just dumb

Hi everyone, We're currently planning the next releases of Croster, and we'd love to hear directly from the WHMCS community. If you're already using Croster for your business: What features do you use the most? What frustrates you the most? What improvements or new features would make the biggest difference for your business? If you're not using Croster yet: What has stopped you from trying it? Is there any feature you feel is missing? What would make you consider switching to Croster in the future? If you could change just one thing about Croster, what would it be? We're not looking for compliments -- we're looking for honest feedback. Every suggestion helps us build a better product for the entire WHMCS community. Thank you for your time and support. We look forward to hearing your thoughts!

Hello Everyone, We are K & K Web Services . We are a long time coding group that loves to learn more. We do web hosting, Photography, Graphic Design, SEO, Custom coding, and much more. We like to relax and hang out with others and explore new ideas to venture into. Looking forward to learning from the community and joining discussions! Thanks Have an awesome day!

Whenever viewing a client profile after installing 9.0.6 I am prompted to download inner.html from js.stripe.com

@anisa.lewis Yes its supported GPT-5

So did we, however CMSbased has vanished entirely, no longer replies to tickets nor releases software updates. The result is a very broken CleanPDF experience in more recent versions of WHMCS, making us look quite "meh". ERROR: Class "clean_pdf\Controllers\CleanpdfController" not found There was a 2.5 year gap from late 2022 to early 2025, where it got WHMCS v8.12.x support, then then crickets since: https://www.cmsbased.net/release-notes/cleanpdf-invoice Hopefully someone hear is able to make contact with him and resurrect the plugins, as when he's working, he is really good!

Everything You Need for Email Deliverability Key Features Validate client email addresses in bulk Detect invalid, disposable, catch-all, and risky email addresses Reduce hard bounces and protect your sender reputation Automatically process bounced emails Create smart recipient segments using products, client groups, countries, status, and more Send targeted email campaigns directly from WHMCS View detailed validation and campaign reports many more.. Why it matters Over time, every WHMCS database collects invalid and inactive email addresses. Sending campaigns to these addresses can hurt your email reputation and reduce inbox delivery. Smart Email Campaign helps you keep your mailing list clean so your emails reach more real customers. Learn More & Get Started.

☀️ WGS Summer Sale is Live — Save 40%! Celebrate this summer with our biggest seasonal offer! Get Flat 40% OFF on all WHMCS modules, themes, integrations, and other products from WHMCS Global Services for a limited time. Don't miss this opportunity to upgrade your hosting business while saving big. Grab the deal before it ends and supercharge your WHMCS platform with premium solutions at an unbeatable price! Need a Custom Solution? Bring your ideas to life with our expert development team and enjoy an exclusive 30% OFF on all custom development services. Our custom development services include: Third-Party API Integrations Custom WHMCS Module Development Custom WHMCS Hooks Custom WHMCS Themes Custom Order Form Development Tailored Integrations & Business Automation Whether you need a unique feature, a custom integration, or a complete WHMCS solution, we're here to help. Share your project requirements today and unlock this exclusive 30% discount on your custom development project. 🚀 Hire Our Experts & Get Started Today

We are excited to announce a new update to our VMware VPS & Cloud WHMCS Module v5.0.0. This release introduces several powerful new features, major UI improvements, and enhanced compatibility to make VMware provisioning and management even more efficient. What's New Completely redesigned Client Area and Admin interfaces Password reset from both Client Area and Admin Area Cluster-based IP Pool support and VM deployment to specific VMware Clusters Added a new dedicated Virtual Machines List page with Start, Stop, and Reboot actions Added a new dedicated Cluster Management page with running VM statistics VM Reinstallation Activity Logs Icon Manager for Datacenters and Operating Systems Operating System Version Group management VM resource usage statistics on the Admin Product/Service page Improvements Enhanced VM resource usage statistics with more detailed performance information. Improved Linux password reset using Cloud-Init Compatibility with WHMCS v9.0.5 and PHP 8.4.x Performance, security, and stability improvements This release focuses on improving usability, simplifying VMware infrastructure management, and providing administrators with greater visibility and control over their virtual machines. As always, we appreciate your feedback and thank you for your continued support. Download the latest version from your client area and let us know your feedback!

Hello. We need to changing client status from cliens.php in admin by checkboxes. for example check users which we want to change status and on clicking button(change) change selected users status (or more every client has additional link/button when click change status on closed. please tell us right way for your cms. p.s. and please sql request tell too maybe from mysql changing will need. please check what i did. and tell me is it good way? add_hook('AdminAreaFooterOutput', 1, function ($vars) { if ($vars['filename'] != 'clients') { return; } $token = generate_token('plain'); return <<<HTML <script> jQuery(function($){ window.closeClientFromList = function(userid) { if (!confirm('დარწმუნებული ხართ, რომ გსურთ არჩეული კლიენტების დახურვა? ეს პაკეტებსა და გადაუხდელ ინვოისებს გაუქმებულზე დააყენებს.')) { return false; } var url = 'clientssummary.php?userid=' + userid + '&action=closeclient' + '&token={$token}'; var iframe = $('<iframe>', { src: url, style: 'display:none;', load: function() { setTimeout(function(){ location.reload(); }, 1000); } }); $('body').append(iframe); return false; }; $('table tbody tr').each(function(){ var row = $(this); var checkbox = row.find('input[name="selectedclients[]"]'); if (!checkbox.length) { return; } var userid = checkbox.val(); var link = '<a class="btn btn-xs btn-danger ml-1" ' + 'href="#" ' + 'onclick="return closeClientFromList(' + userid + ');">' + 'კლიენტის დახურვა</a>'; row.find('td:last').append('&nbsp;' + link); }); }); </script> HTML; }); add_hook('AdminAreaFooterOutput', 1, function ($vars) { if ($vars['filename'] != 'clients') { return; } $token = generate_token('plain'); return <<<HTML <script> jQuery(function($){ var btn = $('<button type="button" class="btn btn-danger" id="closeSelectedClients" style="margin-left:-160px;margin-top:20px;padding:10px;">მონიშნული კლიენტების დახურვა</button>'); $('#btnSearchClients').after(btn); $('#closeSelectedClients').click(function(){ var clients = []; $('input[name="selectedclients[]"]:checked').each(function(){ clients.push($(this).val()); }); if (clients.length == 0) { alert('გთხოვთ მონიშნეტ მინიმუმ 1 კლიენტი'); return; } if (!confirm('დარწმუნებული ხართ, რომ გსურთ არჩეული კლიენტების დახურვა? ეს პაკეტებსა და გადაუხდელ ინვოისებს გაუქმებულზე დააყენებს.')) { return; } var completed = 0; clients.forEach(function(userid){ var url = 'clientssummary.php?userid=' + userid + '&action=closeclient' + '&token={$token}'; var iframe = $('<iframe>', { src: url, style: 'display:none;', load: function(){ completed++; if (completed == clients.length) { location.reload(); } } }); $('body').append(iframe); }); }); }); </script> HTML; });

WHMCS 9.0.6 and WHMCS 8.13.5 are now available as maintenance releases for the 9.0 and 8.13 series. These releases deliver a combination of security and stability updates aimed at keeping your WHMCS platform dependable and well protected. We recommend that all users update to the latest available version for their release series as soon as possible. Maintenance and Security UpdatesWHMCS 9.0.6 and WHMCS 8.13.5 include a number of updates related to the security of the platform. Consistent with...View the full blog post

We are already running into issues with this change. We had to add the line of code to config just to make some changes to a client wanting to upgrade their account which required the invoice to be updated. We need the ability to edit an invoice. Service upgrades, downgrades, additions, removals, you name it. This should obviously be something we choose to enable.. not force it on us. REMOVE THIS FEATURE

We are pleased to announce the release of Hetzner Cloud WHMCS Module v1.4.1. This update focuses on enhancing the overall user experience, improving Floating IP Management, and resolving several issues reported by our customers. Our team has worked to deliver a smoother, more reliable experience for both administrators and clients while introducing new functionality that offers greater flexibility when managing Floating IP resources. What's New in Version 1.4.1 🌐 Enhanced Floating IP Management: Clients can now purchase additional Floating IPs with automatic currency conversion and an improved management experience. 🎨 Client Area UI Enhancements Enhanced the Client Area design, fixed UI/CSS issues, and restored the Create Floating IP button. 🛠️ Bug Fixes & Stability Improvements Fixed translation issues and prevented unintended Floating IP creation during server provisioning. ☀️ WGS Summer Sale is Live — Save 40%! Celebrate this summer with our biggest seasonal offer! Get Flat 40% OFF on all WHMCS modules, themes, integrations, and other products from WHMCS Global Services for a limited time. Don't miss this opportunity to upgrade your hosting business while saving big. Grab the deal before it ends and supercharge your WHMCS platform with premium solutions at an unbeatable price! Need a Custom Solution? Bring your ideas to life with our expert development team and enjoy an exclusive 30% OFF on all custom development services. Our custom development services include: Third-Party API Integrations Custom WHMCS Module Development Custom WHMCS Hooks Custom WHMCS Themes Custom Order Form Development Tailored Integrations & Business Automation Whether you need a unique feature, a custom integration, or a complete WHMCS solution, we're here to help. Share your project requirements today and unlock this exclusive 30% discount on your custom development project. 🚀 Hire Our Experts & Get Started Today

What system?

Hi everyone, We have built the OTT Master Panel for WHMCS — a combined addon and provisioning module that automates IPTV and OTT service management across multiple reseller panels from a single WHMCS installation. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ SUPPORTED PANELS ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ✔ XUI ONE — API and configured login ✔ NXT Dash — API and configured login ✔ Xtream UI — administrator login ✔ OneStream — API and configured login ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ PRODUCT TYPES SUPPORTED ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ✔ Streamline Accounts (M3U username/password lines) ✔ MAG Device Accounts (MAC address provisioning) ✔ Reseller Accounts (create reseller logins + credits) ✔ Reseller Credit Top-Ups (add credits to existing resellers) ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ HOW IT WORKS ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 1. Add your OTT panels with URL and credentials 2. Test connection before saving 3. Create WHMCS products and select panel + service type 4. Map panel packages to WHMCS billing cycles 5. Configure bouquets and credential settings 6. Orders provision automatically on payment 7. Renewals, suspensions, terminations run via WHMCS automation ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ CORE FEATURES ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ✔ Multi-panel management from one WHMCS installation ✔ Automated account creation on order payment ✔ Automated renewals, suspensions, unsuspensions, terminations ✔ Billing cycle package mapping (monthly, quarterly, semi-annual, annual, biennial, triennial) ✔ Bouquet management with customer self-selection ✔ Order validation (username, MAC address, reseller checks) ✔ Panel synchronization (credentials, expiry, remote IDs) ✔ Low credit monitoring with admin email alerts ✔ Random or custom credential generation ✔ Customer-supplied credential option ✔ Dedicated email templates for each service type ✔ Admin dashboard with service statistics ✔ Full API and activity logging ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ CLIENT AREA — WHAT CUSTOMERS SEE ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ✔ Username and password (with reveal option) ✔ MAG address display ✔ M3U playlist URL ✔ Portal URL and Web TV link ✔ App download link ✔ Expiry date with countdown ✔ Bouquet update option (where supported) ✔ Credential change option (where supported) ✔ Reseller login details and credit view ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ COMPATIBILITY ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ✔ WHMCS 8.x and 9.x ✔ PHP 8.1, 8.2, 8.3, 8.4 ✔ ionCube Loader required ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ PRICING & LICENSING ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 💰 $249.00 USD — One-time payment ✔ 7-day free trial included ✔ Lifetime owned license ✔ No recurring fees ✔ Instant download after purchase ✔ Multi-level technical support ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ORDER & MORE INFORMATION ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🔗 https://whmcsmodules.org/product/ott-master-panel-for-whmcs/ ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ OTHER MODULES AVAILABLE ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Individual panel modules if you run a single panel type: → XUI ONE Reseller Module — $99 → NXT Dash Reseller Module — $99 → Xtream UI Reseller Module — $99 → OneStream Reseller Module — $99 Payment Gateway Modules: → Stripe Checkout, Square, Amazon Pay, Coinbase Commerce — from $49 Full product range: https://whmcsmodules.org/products/ ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Happy to answer any questions about setup, panel compatibility, or which module fits your business. WHMCSModules.org

No time to wonder if you will end up on the list. But time to plan for replacement option.

When the system went down for maintenance, I wasn’t aware it down for maintenance so I tried to switch users. I’m trying to switch back to my original user and it will not allow me to switch into my original user name

These payment gateways work reliably with WHMCS: Stripe Checkout — best for recurring billing, handles subscription retries automatically Square — great for US/UK/Canada based businesses Coinbase Commerce — crypto payments, zero chargebacks, no payment processor restrictions Amazon Pay — adds trust factor, customers pay with their existing Amazon account You can find ready-made integrations for all of these at WHMCSModules.org — worth checking out.

Great to see more IPTV modules being built for WHMCS! For anyone needing multi-panel support — covering XUI ONE, NXT Dash, Xtream UI and more from a single WHMCS installation — we built the OTT Master Panel module that handles all panels under one interface. Also have a dedicated XUI ONE Reseller Module if you prefer panel-specific automation with deeper XUI-specific features. Both come with 7-day free trial and one-time lifetime license. WHMCSModules.org

That link doesn't open. But there's a difference between an RC (release candidate) and an official release. . https://blog.whmcs.com/133776/whmcs-90-now-available-in-general-availability Maybe educate yourself before posting.