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Be great if there was a public facing way of seeing what those case numbers are. I have at least one I'd like to be able to track, but they don't. They could limit it to license holders if it's a concern over the public or something. Shame.

Welcome to the community, Hassan! 🙌 WordPress + Elementor Pro is a solid combo, especially for clients who want speed and design flexibility without a full custom build. If you ever branch into hosting/WHMCS-adjacent work, feel free to reach out — always good to have more WordPress folks around here.

No, there's no native setting for this. WHMCS's own docs "ticket attachments are automatically included in the notification email sent to the client, but explicitly not forwarded to staff in ticket notification emails. That's by design, not a bug or misconfiguration on your end." Working fix — EmailPreSend hook: This uses the EmailPreSend hook, which lets you inject file attachments into any outgoing email by returning an attachments array. Rather than reaching into the filesystem/DB directly (which breaks if you're on S3 or another external storage backend), it pulls the files through WHMCS's own GetTicket and GetTicketAttachment API actions, so it stays storage-agnostic: <?php add_hook('EmailPreSend', 1, function ($vars) { // Only touch ticket-related notification templates if (stripos($vars['messagename'], 'Support Ticket') === false) { return []; } $ticketId = $vars['relid']; if (!$ticketId) { return []; } $ticket = localAPI('GetTicket', ['ticketid' => $ticketId]); if ($ticket['result'] !== 'success') { return []; } $attachmentsOut = []; $pullAttachment = function ($replyId, $index) use ($ticketId) { $file = localAPI('GetTicketAttachment', [ 'ticketid' => $ticketId, 'replyid' => $replyId, 'index' => $index, ]); return $file['result'] === 'success' ? $file : null; }; // Original ticket message attachments (replyid 0) if (!empty($ticket['attachments']['attachment'])) { foreach ((array) $ticket['attachments']['attachment'] as $i => $att) { if ($file = $pullAttachment(0, $i)) { $attachmentsOut[] = [ 'filename' => $file['filename'], 'data' => base64_decode($file['data']), ]; } } } // Latest reply's attachments (covers reply notifications) if (!empty($ticket['replies']['reply'])) { $lastReply = end($ticket['replies']['reply']); if (!empty($lastReply['attachments'])) { foreach ($lastReply['attachments'] as $att) { if ($file = $pullAttachment($lastReply['replyid'], $att['index'])) { $attachmentsOut[] = [ 'filename' => $file['filename'], 'data' => base64_decode($file['data']), ]; } } } } return $attachmentsOut ? ['attachments' => $attachmentsOut] : []; }); Drop that in includes/hooks/. A couple of notes: The stripos($vars['messagename'], 'Support Ticket') filter is deliberately broad since the exact unique name for your staff-facing notification template can vary (custom departments, renamed templates, etc). If you want to scope it tighter, temporarily add logActivity($vars['messagename']); inside the hook, trigger a test ticket, and check Configuration > System Logs > Activity Log to see the exact name being fired — then swap the stripos check for an exact match. This will also fire for the client-facing "Support Ticket Reply" template, but since clients already get their own attachments natively, this is redundant, not harmful — just a marginal size bump. If that bothers you, add a check against $vars['to'] matching your admin email domain, but that's fragile if staff use personal addresses. Tested logic is based on the documented GetTicket/GetTicketAttachment API responses (attachment index + base64 data) — should hold across supported WHMCS versions since it doesn't touch internal table structure directly.

v1.3 (Aug 15, 2026) New Feature WD-27 - Import/Export DNS Records Bug Fix WD-26 - Redirect source is stripping out / Improvement WD-43 - Separate email destination from email forwarding in admin backend

v1.2 (Jun 20, 2025) New Feature WD-2 - DNSSEC Integration WD-21 - Letsencrypt integration Improvement WD-24 - On new entry, using @ will translate the host filed to domain. Bug Fix WD-23 - (ADMIN) When updating NS record for root domain, the edit and delete button does not appear after save WD-22 - Fix bug with Clear DNS not clearing MX record

The hotpatch supplied doesnt seem to work. They didnt tell me anything more than it was a known issue, WHMCS-27204

When it cleared for me I assumed it was likely a connection issue, but if it's being patched, did they say what's up?

WHMC replied to my ticket with a hotpatch and a note that it was a known problem - However, it doesn't appear to have worked. I am waiting for a response now.

Hostina – Professional WHMCS Template with Custom Dashboard, Client Area & Orderform (RTL + LTR) If you're running a hosting company, VPS business, dedicated server brand, reseller hosting business, or domain registrar, your website is often the first impression customers have of your company. In today's hosting market, customers don't just compare pricing. They compare: • Professionalism • User Experience • Trust • Brand Quality • Ordering Experience A modern customer experience can significantly improve customer confidence and increase conversions. That's exactly why Hostina was created. Introducing Hostina Hostina is a premium WHMCS template designed to completely modernize both your hosting website and WHMCS client area. Unlike traditional WHMCS themes that focus only on appearance, Hostina was built to improve the entire customer journey, from the homepage and product pages to checkout, client management, invoices, domains, and support tickets. The result is a cleaner, faster, and more professional hosting experience for both you and your customers. Why Choose Hostina? Modern Professional Frontend Hostina includes a complete hosting website design featuring: • Professional Homepage • Domain Search & Transfer Pages • Hosting Plans Pages • VPS & Dedicated Hosting Pages • Blog & Article Pages • Contact Us Page • Responsive Navigation • Modern Hosting Components Every section is designed to provide a clean and premium hosting experience. Custom WHMCS Dashboard One of Hostina's biggest advantages is its completely redesigned client area dashboard. Features include: • Professional Sidebar Navigation • Service Overview Widgets • Domain Management Panels • Invoice Tracking • Support Ticket Management • Quick Access Navigation • Modern User Interface The dashboard helps customers manage their services more efficiently while giving your brand a more professional appearance. Professional Order Form & Checkout The checkout process is one of the most important areas of any hosting business. Hostina includes a fully styled order experience designed to improve usability and reduce friction during ordering. Benefits include: • Clean Product Presentation • Better User Flow • Modern Cart Layout • Improved Checkout Experience • Mobile-Friendly Ordering Process • Faster Customer Navigation A smoother checkout experience often leads to better conversion rates and improved customer satisfaction. Fully Responsive Design Modern customers browse from every device imaginable. Hostina is fully responsive and optimized for: • Desktop Computers • Tablets • Mobile Devices Every page adapts seamlessly across all screen sizes. RTL & LTR Support Hostina was built with international businesses in mind. Supported layouts include: • English (LTR) • Arabic (RTL) Perfect for companies serving customers worldwide or targeting Middle Eastern markets. SEO & Performance Optimized Performance and search visibility are essential for modern hosting companies. Hostina is built with: • Clean Semantic Structure • Fast Loading Pages • Modern Responsive Layouts • SEO-Friendly Design Principles • Better User Experience • Core Web Vitals Friendly Structure This helps improve engagement, user retention, and overall website quality. Client Area Features Hostina transforms the standard WHMCS client area into a modern customer portal. Customers can easily manage: • Hosting Services • Domains • Invoices • Support Tickets • Account Details • Product Information • Service Renewals Everything is organized to provide a cleaner and more intuitive experience. Included Pages Frontend Pages • Homepage • Domain Search • Domain Transfer • Hosting Plans • VPS Hosting • Dedicated Servers • Blog Listing • Blog Details • Contact Us • Cart & Checkout Client Area Pages • Login & Registration • Custom Dashboard • My Services • Service Details • My Domains • Domain Details • Invoices & Billing • Support Tickets • Account Management Compatibility Hostina is compatible with: • WHMCS v8+ & v9+ • cPanel • Plesk • DirectAdmin • LiteSpeed • Apache • Nginx • CloudLinux Who Is Hostina For? Hostina is ideal for: • Shared Hosting Providers • VPS Providers • Dedicated Server Companies • Cloud Hosting Providers • Domain Registrars • Reseller Hosting Businesses • SaaS Companies • Digital Service Providers • Web Agencies Whether you're launching a new hosting brand or upgrading an existing WHMCS installation, Hostina provides a professional foundation for long-term growth. Why Design Matters in Hosting Many providers focus entirely on pricing. However, modern customers evaluate much more than cost. They evaluate: • Trustworthiness • Ease of Use • Professional Appearance • Ordering Experience • Customer Portal Quality A professional interface increases perceived value instantly. A poor user experience can cost sales before customers even compare plans. Your WHMCS installation is not just a billing platform. It is part of your sales process. Live Demo Client Area Demo: https://hostk.com/hostina-demo English Version: https://hostk.com/hostina-demo/frontend-english Arabic Version: https://hostk.com/hostina-demo/frontend-arabic WHMCS Client Area Demo https://hostk.com/hostina-demo Demo Login: Email: test@hostk.com Password: test Purchase Hostina Order Now: https://hostk.com/hostina-template/ We'd Love Your Feedback We are continuously improving Hostina and would love to hear feedback from the WHMCS community regarding: • User Experience • Dashboard Design • Checkout Flow • RTL Support • Additional Features • Future Improvements Thank you for taking the time to review Hostina. We look forward to hearing your thoughts.

Hostina – Professional WHMCS Template with Custom Dashboard, Client Area & Orderform (RTL + LTR) If you're running a hosting company, VPS business, dedicated server brand, reseller hosting business, or domain registrar, your website is often the first impression customers have of your company. In today's hosting market, customers don't just compare pricing. They compare: • Professionalism • User Experience • Trust • Brand Quality • Ordering Experience A modern customer experience can significantly improve customer confidence and increase conversions. That's exactly why Hostina was created. Introducing Hostina Hostina is a premium WHMCS template designed to completely modernize both your hosting website and WHMCS client area. Unlike traditional WHMCS themes that focus only on appearance, Hostina was built to improve the entire customer journey, from the homepage and product pages to checkout, client management, invoices, domains, and support tickets. The result is a cleaner, faster, and more professional hosting experience for both you and your customers. Why Choose Hostina? Modern Professional Frontend Hostina includes a complete hosting website design featuring: • Professional Homepage • Domain Search & Transfer Pages • Hosting Plans Pages • VPS & Dedicated Hosting Pages • Blog & Article Pages • Contact Us Page • Responsive Navigation • Modern Hosting Components Every section is designed to provide a clean and premium hosting experience. Custom WHMCS Dashboard One of Hostina's biggest advantages is its completely redesigned client area dashboard. Features include: • Professional Sidebar Navigation • Service Overview Widgets • Domain Management Panels • Invoice Tracking • Support Ticket Management • Quick Access Navigation • Modern User Interface The dashboard helps customers manage their services more efficiently while giving your brand a more professional appearance. Professional Order Form & Checkout The checkout process is one of the most important areas of any hosting business. Hostina includes a fully styled order experience designed to improve usability and reduce friction during ordering. Benefits include: • Clean Product Presentation • Better User Flow • Modern Cart Layout • Improved Checkout Experience • Mobile-Friendly Ordering Process • Faster Customer Navigation A smoother checkout experience often leads to better conversion rates and improved customer satisfaction. Fully Responsive Design Modern customers browse from every device imaginable. Hostina is fully responsive and optimized for: • Desktop Computers • Tablets • Mobile Devices Every page adapts seamlessly across all screen sizes. RTL & LTR Support Hostina was built with international businesses in mind. Supported layouts include: • English (LTR) • Arabic (RTL) Perfect for companies serving customers worldwide or targeting Middle Eastern markets. SEO & Performance Optimized Performance and search visibility are essential for modern hosting companies. Hostina is built with: • Clean Semantic Structure • Fast Loading Pages • Modern Responsive Layouts • SEO-Friendly Design Principles • Better User Experience • Core Web Vitals Friendly Structure This helps improve engagement, user retention, and overall website quality. Client Area Features Hostina transforms the standard WHMCS client area into a modern customer portal. Customers can easily manage: • Hosting Services • Domains • Invoices • Support Tickets • Account Details • Product Information • Service Renewals Everything is organized to provide a cleaner and more intuitive experience. Included Pages Frontend Pages • Homepage • Domain Search • Domain Transfer • Hosting Plans • VPS Hosting • Dedicated Servers • Blog Listing • Blog Details • Contact Us • Cart & Checkout Client Area Pages • Login & Registration • Custom Dashboard • My Services • Service Details • My Domains • Domain Details • Invoices & Billing • Support Tickets • Account Management Compatibility Hostina is compatible with: • WHMCS v8+ & v9+ • cPanel • Plesk • DirectAdmin • LiteSpeed • Apache • Nginx • CloudLinux Who Is Hostina For? Hostina is ideal for: • Shared Hosting Providers • VPS Providers • Dedicated Server Companies • Cloud Hosting Providers • Domain Registrars • Reseller Hosting Businesses • SaaS Companies • Digital Service Providers • Web Agencies Whether you're launching a new hosting brand or upgrading an existing WHMCS installation, Hostina provides a professional foundation for long-term growth. Why Design Matters in Hosting Many providers focus entirely on pricing. However, modern customers evaluate much more than cost. They evaluate: • Trustworthiness • Ease of Use • Professional Appearance • Ordering Experience • Customer Portal Quality A professional interface increases perceived value instantly. A poor user experience can cost sales before customers even compare plans. Your WHMCS installation is not just a billing platform. It is part of your sales process. Live Demo Client Area Demo: https://hostk.com/hostina-demo English Version: https://hostk.com/hostina-demo/frontend-english Arabic Version: https://hostk.com/hostina-demo/frontend-arabic WHMCS Client Area Demo https://hostk.com/hostina-demo Demo Login: Email: test@hostk.com Password: test Purchase Hostina Order Now: https://hostk.com/hostina-template/ We'd Love Your Feedback We are continuously improving Hostina and would love to hear feedback from the WHMCS community regarding: • User Experience • Dashboard Design • Checkout Flow • RTL Support • Additional Features • Future Improvements Thank you for taking the time to review Hostina. We look forward to hearing your thoughts.

Hello everyone, When a client opens or replies to a support ticket with attached files, the staff email notification lists the attachments in the message body, but the physical files are not attached to the email itself. Is there any native setting or option in WHMCS to include the actual file attachments in staff ticket notifications? Alternatively, does anyone have a working hook or snippet that accomplishes this? Thank you in advance for your help!

Yes, I saw this also. Eventually it cleared on it's own and the retry went through. Seemed isolated to one client only, on a stored (at Stripe) card.

Hi Recently we have noticed some customers cards failing to process with the following error in the debug log. Status => error Decline Reason => The system could not verify the payment authorization. Reload the page and try again. error => The system could not verify the payment authorization. Reload the page and try again. When i check stripe, there is no evidence of an attempted transaction, so it seems like its failing before getting to stripe. I have checked by API keys (rotated) - all good - and some customers cards process ok. Has anyone else noticed this error?

Nebulix Cloud Hosting WHMCS Template — Redefining the Modern Hosting Experience The web hosting industry has changed dramatically over the past few years. Customers no longer judge a hosting provider solely by uptime, hardware, or pricing—they judge the complete experience. From the moment a visitor lands on your website to the day they manage their services through the client area, every interaction contributes to your brand's credibility. Today's customers expect: ✔ A modern and professional website ✔ A premium client portal ✔ Fast and intuitive navigation ✔ A seamless ordering experience ✔ Mobile-friendly interfaces ✔ A polished and trustworthy brand A generic WHMCS installation is no longer enough. That's exactly why Nebulix was created. Introducing Nebulix Nebulix is a premium cloud-inspired WHMCS template built for hosting providers that want to stand out. Designed specifically for modern hosting companies, cloud infrastructure providers, VPS businesses, dedicated server providers, SaaS platforms, managed hosting companies, and domain registrars, Nebulix transforms the traditional WHMCS experience into a modern, enterprise-grade customer platform. Rather than simply changing colors and layouts, Nebulix redesigns the entire customer journey—from the marketing website to the client dashboard and checkout experience. The objective is simple: Deliver a premium digital experience that reflects the quality of your services. Built for Modern Hosting Businesses Nebulix is the perfect solution for: ✔ Shared Hosting Providers ✔ Cloud Hosting Companies ✔ VPS Hosting Providers ✔ Dedicated Server Businesses ✔ Domain Registrars ✔ SaaS Platforms ✔ Managed Service Providers ✔ Digital Agencies ✔ Infrastructure & Cloud Companies Whether you're launching a new hosting brand or modernizing an existing business, Nebulix provides a scalable foundation designed for long-term growth. Premium Cloud-Inspired Design Nebulix features a carefully crafted visual identity inspired by leading cloud platforms and modern SaaS applications. Every page has been designed to deliver a premium first impression while maintaining excellent usability and readability. Highlights include: ✔ Modern cloud-inspired interface ✔ Elegant typography system ✔ Premium visual hierarchy ✔ Beautiful gradients and illustrations ✔ Professional card-based layouts ✔ Consistent spacing system ✔ Clean UI components ✔ Enterprise-quality design language The result is a sophisticated interface that immediately builds trust and reinforces your brand. Complete Frontend Website Nebulix includes a professionally designed frontend suitable for modern hosting businesses. Included pages: ✔ Homepage ✔ Pricing ✔ Web Hosting ✔ Cloud Hosting ✔ VPS Hosting ✔ Domain Search ✔ Domain Transfer ✔ Contact ✔ Blog ✔ Blog Details ✔ Terms of Service ✔ Privacy Policy ✔ Shopping Cart ✔ Checkout Every page follows the same design philosophy to create a seamless browsing experience. Completely Redesigned WHMCS Client Area Nebulix goes far beyond a traditional WHMCS theme. The entire client area has been redesigned with usability, clarity, and efficiency in mind. Customers can easily manage: ✔ Hosting Services ✔ Domains ✔ Billing & Invoices ✔ Support Tickets ✔ Account Settings ✔ Security ✔ Profile Management ✔ Notifications ✔ Product Information Everything is organized to help customers complete tasks quickly while enjoying a premium interface. Conversion-Focused Checkout The checkout experience is one of the most important stages of customer acquisition. Nebulix introduces a clean, modern ordering workflow designed to reduce friction and improve conversions. Features include: ✔ Multi-step checkout ✔ Professional registration process ✔ Domain registration workflow ✔ Live order summary ✔ Structured billing interface ✔ Clear call-to-action sections ✔ Secure purchasing experience ✔ Mobile-optimized checkout From product selection to payment, every step has been carefully optimized. Performance Matters Modern websites must deliver speed as well as aesthetics. Nebulix has been developed with performance as a priority. Benefits include: ✔ Lightweight architecture ✔ Fast page rendering ✔ Optimized frontend assets ✔ Responsive layouts ✔ Smooth interactions ✔ Improved browsing experience A faster website creates happier visitors and better customer engagement. Built with SEO Best Practices Nebulix follows modern development standards that help create an SEO-friendly website structure. Key advantages include: ✔ Semantic HTML ✔ Logical heading hierarchy ✔ Mobile-first architecture ✔ Clean code structure ✔ Better crawlability ✔ Optimized user engagement ✔ Modern page organization While content remains the primary factor for search rankings, Nebulix provides an excellent technical foundation for long-term SEO success. Fully Responsive Your customers access hosting services from every type of device. Nebulix has been carefully optimized for: ✔ Desktop ✔ Laptop ✔ Tablet ✔ Mobile Devices Every layout automatically adapts to provide a smooth and consistent experience across all screen sizes. Why Choose Nebulix? Nebulix isn't simply another WHMCS template. It's a complete customer experience designed for today's hosting industry. It combines: ✔ Premium branding ✔ Modern cloud-inspired design ✔ Professional frontend website ✔ Fully redesigned client area ✔ Advanced checkout experience ✔ Enterprise-quality UI ✔ Mobile responsiveness ✔ Performance optimization ✔ SEO-friendly architecture ✔ Consistent visual language The result is a modern hosting platform that strengthens your brand and helps create lasting customer confidence. Perfect for Growing Hosting Brands Whether you're launching your first hosting company or expanding an established infrastructure business, Nebulix provides everything needed to present your brand professionally. Nebulix helps you achieve: ✔ Better first impressions ✔ Higher customer confidence ✔ Improved user engagement ✔ Stronger brand identity ✔ Professional online presence ✔ Modern customer experience ✔ Higher perceived value Live Demo Explore Nebulix before purchasing. Frontend Demo https://hostk.com/nebulix-demo/frontend-english WHMCS Client Area Demo https://hostk.com/nebulix-demo/clientarea.php Demo Login Email: test@hostk.com Password: test Limited-Time Offer Save 50% OFF Use coupon code: WHMCS50 Once either limit is reached, the offer will automatically expire. Purchase Nebulix https://my.hostk.com/index.php?rp=/store/whmcs-templates/nebulix-cloud-whmcs-template Build a modern hosting business with a premium WHMCS experience designed for today's cloud providers.

Nebulix Cloud Hosting WHMCS Template — Redefining the Modern Hosting Experience The web hosting industry has changed dramatically over the past few years. Customers no longer judge a hosting provider solely by uptime, hardware, or pricing—they judge the complete experience. From the moment a visitor lands on your website to the day they manage their services through the client area, every interaction contributes to your brand's credibility. Today's customers expect: ✔ A modern and professional website ✔ A premium client portal ✔ Fast and intuitive navigation ✔ A seamless ordering experience ✔ Mobile-friendly interfaces ✔ A polished and trustworthy brand A generic WHMCS installation is no longer enough. That's exactly why Nebulix was created. Introducing Nebulix Nebulix is a premium cloud-inspired WHMCS template built for hosting providers that want to stand out. Designed specifically for modern hosting companies, cloud infrastructure providers, VPS businesses, dedicated server providers, SaaS platforms, managed hosting companies, and domain registrars, Nebulix transforms the traditional WHMCS experience into a modern, enterprise-grade customer platform. Rather than simply changing colors and layouts, Nebulix redesigns the entire customer journey—from the marketing website to the client dashboard and checkout experience. The objective is simple: Deliver a premium digital experience that reflects the quality of your services. Built for Modern Hosting Businesses Nebulix is the perfect solution for: ✔ Shared Hosting Providers ✔ Cloud Hosting Companies ✔ VPS Hosting Providers ✔ Dedicated Server Businesses ✔ Domain Registrars ✔ SaaS Platforms ✔ Managed Service Providers ✔ Digital Agencies ✔ Infrastructure & Cloud Companies Whether you're launching a new hosting brand or modernizing an existing business, Nebulix provides a scalable foundation designed for long-term growth. Premium Cloud-Inspired Design Nebulix features a carefully crafted visual identity inspired by leading cloud platforms and modern SaaS applications. Every page has been designed to deliver a premium first impression while maintaining excellent usability and readability. Highlights include: ✔ Modern cloud-inspired interface ✔ Elegant typography system ✔ Premium visual hierarchy ✔ Beautiful gradients and illustrations ✔ Professional card-based layouts ✔ Consistent spacing system ✔ Clean UI components ✔ Enterprise-quality design language The result is a sophisticated interface that immediately builds trust and reinforces your brand. Complete Frontend Website Nebulix includes a professionally designed frontend suitable for modern hosting businesses. Included pages: ✔ Homepage ✔ Pricing ✔ Web Hosting ✔ Cloud Hosting ✔ VPS Hosting ✔ Domain Search ✔ Domain Transfer ✔ Contact ✔ Blog ✔ Blog Details ✔ Terms of Service ✔ Privacy Policy ✔ Shopping Cart ✔ Checkout Every page follows the same design philosophy to create a seamless browsing experience. Completely Redesigned WHMCS Client Area Nebulix goes far beyond a traditional WHMCS theme. The entire client area has been redesigned with usability, clarity, and efficiency in mind. Customers can easily manage: ✔ Hosting Services ✔ Domains ✔ Billing & Invoices ✔ Support Tickets ✔ Account Settings ✔ Security ✔ Profile Management ✔ Notifications ✔ Product Information Everything is organized to help customers complete tasks quickly while enjoying a premium interface. Conversion-Focused Checkout The checkout experience is one of the most important stages of customer acquisition. Nebulix introduces a clean, modern ordering workflow designed to reduce friction and improve conversions. Features include: ✔ Multi-step checkout ✔ Professional registration process ✔ Domain registration workflow ✔ Live order summary ✔ Structured billing interface ✔ Clear call-to-action sections ✔ Secure purchasing experience ✔ Mobile-optimized checkout From product selection to payment, every step has been carefully optimized. Performance Matters Modern websites must deliver speed as well as aesthetics. Nebulix has been developed with performance as a priority. Benefits include: ✔ Lightweight architecture ✔ Fast page rendering ✔ Optimized frontend assets ✔ Responsive layouts ✔ Smooth interactions ✔ Improved browsing experience A faster website creates happier visitors and better customer engagement. Built with SEO Best Practices Nebulix follows modern development standards that help create an SEO-friendly website structure. Key advantages include: ✔ Semantic HTML ✔ Logical heading hierarchy ✔ Mobile-first architecture ✔ Clean code structure ✔ Better crawlability ✔ Optimized user engagement ✔ Modern page organization While content remains the primary factor for search rankings, Nebulix provides an excellent technical foundation for long-term SEO success. Fully Responsive Your customers access hosting services from every type of device. Nebulix has been carefully optimized for: ✔ Desktop ✔ Laptop ✔ Tablet ✔ Mobile Devices Every layout automatically adapts to provide a smooth and consistent experience across all screen sizes. Why Choose Nebulix? Nebulix isn't simply another WHMCS template. It's a complete customer experience designed for today's hosting industry. It combines: ✔ Premium branding ✔ Modern cloud-inspired design ✔ Professional frontend website ✔ Fully redesigned client area ✔ Advanced checkout experience ✔ Enterprise-quality UI ✔ Mobile responsiveness ✔ Performance optimization ✔ SEO-friendly architecture ✔ Consistent visual language The result is a modern hosting platform that strengthens your brand and helps create lasting customer confidence. Perfect for Growing Hosting Brands Whether you're launching your first hosting company or expanding an established infrastructure business, Nebulix provides everything needed to present your brand professionally. Nebulix helps you achieve: ✔ Better first impressions ✔ Higher customer confidence ✔ Improved user engagement ✔ Stronger brand identity ✔ Professional online presence ✔ Modern customer experience ✔ Higher perceived value Live Demo Explore Nebulix before purchasing. Frontend Demo https://hostk.com/nebulix-demo/frontend-english WHMCS Client Area Demo https://hostk.com/nebulix-demo/clientarea.php Demo Login Email: test@hostk.com Password: test Limited-Time Offer Save 50% OFF Use coupon code: WHMCS50 Once either limit is reached, the offer will automatically expire. Purchase Nebulix https://my.hostk.com/index.php?rp=/store/whmcs-templates/nebulix-cloud-whmcs-template Build a modern hosting business with a premium WHMCS experience designed for today's cloud providers.

Changelog 2.2.2 Added: Ticket Escalations Logging Added: Urgent Tickets Logging Fixed: Error when admin clicks WSC PROTECT Tab in Customer Profile. Fixed: WSC PRO Credentials Fields height and width fix for cPanel URL field Fixed: Admin area Client profile to show WSC PROTECT Tab only when WSC PROTECT option is enabled in settings Fixed: Multi-Language Support for Clientarea Template Files Fixed: When the staff click on this link, it takes them to a new page Fixed: When they click save, it takes them to the same page Changed: WSC Credentials Form Save Changes Redirection back to ticket Changed: WSC Delete Credentials Redirection back to ticket Updated: Help Page Updated: The License System Removed: Support for WHMCS V8.11.x to 8.12.x Removed: Support for PHP 7.4 to 8.1

Suspension/Unsuspension is not working already in WHMCS 8.13.4: Plesk / SuspendAccountError code: 1014. Error message: Parser error: Request is invalid. Error in line 2: Element 'domain': This element is not expected. Expected is one of ( request-settings, server, customer, webspace, subdomain, dns, db_server, mail, certificate, site-alias ). this fix https://support.plesk.com/hc/en-us/articles/42276009318423-Unable-to-connect-to-Plesk-18-0-80-from-WHMCS-This-element-is-not-expected is not working

This update brings a redesigned Client Area, improved performance Feature: Client Area Login Page Client Area Registration Page Client Area Ordering Screen with Registration Form Administrator Login Domain Checker Shopping Cart Checkout Ticket Submission Password Reset Supported Captcha Services Protection Modes: Always Enabled, Unauthenticated Visitors Only & Always Disabled Separate Site Key and Secret/Private Key settings for each CAPTCHA provider 3 different captcha services Cloudflare Turnstile MT Captcha Friendly Captcha For more information and Screenshots: Click Here Sale Price: Owned License: $24.99 USD Order Here Click Here To View All WHMCS Addons By WHMCSServices Do You Need Custom Development For Your Business? Click Here Remember to also check out the list of our other new versions released since: WS Abandoned Cart v1.0.0 WS Brevo Integration v1.0.0 WS CleanTalk Anti-Spam v1.0.0 WS FraudRecord System v1.0.0 WS SMS Manager v8.1.1 Coming Soon: WS MailerLite 2.0.0 WS Ticket Restriction 2.0.0 Our Social Media: Twitter Here Facebooks Here Instagram Here LinkedIn Here

The only universal and legal fix: integrate in the customer's page a "PayPal donate" or "buy me a coffee" 1 - the transaction is fully managed outside your system: no legal or fiscal issues 2 - the customer receives the money from Paypal or from buy me a coffee: it's only customer's duty to manage it accordingly to his country law

Hello Members, We are happy to announce that we have released initial version of our WHMCS module for StatusEagle (https://statuseagle.com) through WHMCS market place and can be downloaded from https://marketplace.whmcs.com/product/8928-statuseagle for free. Please try it and let us know your feedback as we will be happy to hear feedbacks. We will be using a customer first approach through out our journey.

Zero screenshots, neither in this post, neither in the GH repo...

Hi all, I only stumbled over this thread a few days ago, so apologies for coming in late. Short note on who is writing: I look after the WHMCS side of things at CentralNic Reseller, so the registrar module and our SDKs. Pricing and the internals of the reseller backend are not my area and I will not speculate about them here. But there is a bug in our module that explains a good part of what @lulzkiller ran into, and I think it belongs on the record in this thread, because there may be people reading along who still have domains sitting in their WHMCS that are going to drop. The bug in short: in module versions older than 27.2.7 a TLD data lookup could fail. When it did, we handed WHMCS an invalid expiry date, usually something around 1970-01-01. WHMCS then did exactly what it is built to do with such a date. The domain goes to Expired, auto renew gets switched off, and if you run with Sync Next Due, a renewal invoice is created with a due date in the past and then cancelled again automatically. We patched that with 27.2.7, released on 26 May 2025. Later on, with 30.6.6, the same lookup got additional hardening and some code improvements. That was precaution, not a second fix for this. Either way, please just upgrade to the latest release, that is the version we support anyway. Now the part that I think matters most for anyone reading along. The wrong date only ever lived inside WHMCS. At the registry the expiry dates were untouched. So nothing dropped at the moment the data broke. The domain just sat there with auto renew off and no valid renewal invoice, until the real expiry date at the registry came around and nothing was in place to renew it. That is why a bug we fixed in May 2025 can still cause a domain drop today. And it also means that if such records are still in your database, those are domains that will drop later on. As long as it has not dropped yet, it is easy to fix. Afterwards it gets painful and expensive. Maybe to explain why I take expiry dates that seriously. Years ago, still with HEXONET, we reviewed and improved the expiry date precision for a couple of TLDs, .eu among them. Nothing was broken there, the dates just became more accurate. The result was a wave of generated renewal invoice duplicates in our resellers' WHMCS instances and a lot of end customer communication that nobody had planned for. And that was with correct data. So when a module writes a wrong date instead, and one from 1970 on top of that, you can imagine the rest. The other thing is that none of this shows up anywhere obvious. We could not find any entry in the WHMCS activity log, neither for the expiry date being overwritten nor for auto renew being switched off. So searching the log will not get you anywhere. And since WHMCS is self hosted, we have no view into anyone's installation or database at all, which is why I cannot run this check for you. What to look for, and please do this across all of your domains, not just one TLD: expiry date at or near 1970-01-01 auto renew switched off although nobody touched it renewal invoices with a due date in the past that got cancelled domains sitting on Expired that you are quite sure are still active One thing to keep in mind: upgrading stops new wrong data from being written, it does not repair what is already in the database. Those records have to be corrected by hand, including setting the domain back to Active. If you find something, please open a support ticket with the affected domain names and write in there that you are running WHMCS and that it is about the expiry date bug in module versions before 27.2.7. Sounds like a detail, but it helps, that way the ticket lands with my team a lot faster than with a general description. I am sorry this hit you. We fixed the bug back then when the first ticket came in, and honestly, only within the last days did we understand that it can leave something behind that shows up a year later as a dropped domain. I am going through the whole thread now and will pick up whatever concerns the module. Kai

Plesk has announced: Will WHMCS need an update or hotfix to ensure features like the Plesk server module's SSO and the server settings and sync functionality continues to work? Given that you're all part of WebPros, I would imagine the Plesk dev team has been communicating this to WHMCS devs?

We run WHMCS behind a handful of our own product sites, and the same thing kept happening. Someone reads the pricing page on WordPress, clicks Order, and lands on a billing portal that looks nothing like the site they were just on. A fair number of them never come back. So we built a WordPress plugin to keep the whole flow on one site. We have now open sourced it under GPL-2.0. What it does You drop a [whmcs_checkout] shortcode on a page. The plugin reads your product groups and products from the WHMCS API, caches them for an hour, and renders a pricing grid plus a one page checkout. Payment is taken inline with PayPal, in sandbox or live mode. Once payment clears it calls AddClient and AddOrder, so you end up with a real client and a real order in WHMCS, and the buyer lands on a confirmation page with their login details. Bits you might care about Monthly through triennial billing cycles, plus setup fees, read live from WHMCS Deep link straight into one product with ?pid= An optional add-ons step and an annual support line item Social signup with Google, Facebook and LinkedIn, so buyers can skip the registration form Per product overrides in wp-admin for featured flags and feature bullets, so your pricing table reads the way you want without editing anything in WHMCS Updates show up in wp-admin straight from the GitHub releases, so you do not need a separate updater plugin Requirements WordPress 6.0 or newer, PHP 7.4 or newer, a WHMCS install with API credentials, and a PayPal REST app if you want inline payment. Where to get it Source and issue tracker: https://github.com/ictinnovations/checkout-for-whmcs Composer: ictinnovations/checkout-for-whmcs It has been running on our own sites for a while and has taken real orders, but test it against a staging WHMCS before you point it at production. If something breaks, open an issue on GitHub and I will take a look. Happy to hear what is missing too.

1. Our Summer Deals Are Still Going Strong! No time to handle the setup yourself? We'll get your module ready!Buying a WHMCS module is usually the easy part. The harder one is finding the time to set it up properly, and that's exactly why we've reduced the price of our Installation Service to just $49.95, the lowest it's ever been. If your schedule is already full enough, we'll happily take care of everything from uploading the files to performing the final checks, so your module is ready to use from day one! Up for another WHMCS module? Browse the marketplace!If you're still deciding which WHMCS module deserves a place in your strategy, this is a particularly good moment to have a look around. Our Summer Promotion is still running, so every product in the marketplace remains 25% OFF, whether you're after the hassle-free approach of an Annual License or the complete freedom of an Open Source version. Have something more specific in mind? Start your custom project!If you're planning something that can't be solved with what our marketplace has to offer, there's good news on that front as well. Our Custom Software Development services are also covered by the same 25% discount, whether you're building around WHMCS, cPanel, Plesk, DirectAdmin, Virtuozzo, or practically any other hosting platform. 2. Meet Your Official Proxmox Solution Provider Proxmox now holds a serious place in modern hosting infrastructure, and the scale of software being built around it increasingly reflects that. For us, that means much more than integrating Proxmox VE with WHMCS, even if that integration has become something of a signature product for ModulesGarden over the years. Hosting providers increasingly need Proxmox to support their own provisioning models, infrastructure setups, internal processes, and customer workflows, and those requirements don't always fit within the boundaries of a ready-made product. After 15 years of active contribution to this ecosystem, our work now covers Proxmox VE, Backup Server, Datacenter Manager, and Mail Gateway, with both commercial products and custom software solutions addressing very different infrastructure needs. It's also the experience behind our official Proxmox Solution Provider status. We've put that bigger picture together on our Blog, with a closer look at what our long-standing work with Proxmox means in practical software terms. See how far the Proxmox side of ModulesGarden extends! 3. Our Marketplace Has Three More Reasons to Visit Summer promotions aren't the only thing keeping our marketplace busy. We've also welcomed three brand-new WHMCS modules, each solving a different everyday challenge for hosting providers. Support PIN For WHMCSAdd a simple identity check to your everyday support workflow. Clients can generate temporary PINs directly in the client area, while your staff verifies them in WHMCS before accessing account details or handling sensitive requests. Flexible expiration and usage rules give you extra control over the process. MikroTik WireGuard VPN For WHMCSAutomate the everyday work behind your WireGuard VPN services, from peer creation and tunnel address assignment to provisioning, package changes, and traffic tracking. Customers get ready-to-use configuration files and QR codes for quick setup, while your team manages everything directly in WHMCS. Secure Support Messages For WHMCSGive customers a secure way to share passwords, access credentials, API keys, and other sensitive data through support tickets. The information stays encrypted and separate from regular messages, while authorized staff can access it directly from the ticket. You can also control permissions and automatically remove stored data when needed. And because new releases deserve a proper welcome, Secure Support Messages For WHMCS launches with an outstanding 40% OFF! 4. The Theme Revolution Continues Our Theme Management Tool keeps making its way across the marketplace, giving more and more modules a completely refreshed look together with full interface customization. Whether you prefer a brighter workspace or an officially supported Dark Theme, it's becoming easier to shape WHMCS around the way your team actually likes to work. Recently, the following modules joined the list: WordPress Manager For WHMCS 3.3.0Give your customers a practical way to handle their WordPress sites without adding another panel to their routine. WordPress Manager For WHMCS puts installation, cloning, staging, updates, and security tools right in the client area, while keeping administrators in control of how the entire WordPress environment is managed. IP Manager For WHMCS 3.4.0Make IP address management easier to handle as your infrastructure grows. IP Manager For WHMCS keeps subnets and IP pools organized directly in WHMCS, automates address assignment across different services, and gives your team a clear view of how available IP resources are being used. Server Monitoring For WHMCS 1.2.0Keeping an eye on your infrastructure is much easier when all the information lives in one place. Server Monitoring For WHMCS continuously tracks the health and availability of your servers, helping your team notice potential issues before your customers do. Product Linker For WHMCS 2.2.0If your services depend on one another, keeping those relationships organized shouldn't rely on memory. Product Linker For WHMCS automatically links related products inside WHMCS, making even more complex service structures much easier to manage. FOUND A GOOD FIT FOR YOUR BUSINESS? Now happens to be the most budget-friendly time to make these modules part of your WHMCS. They are all currently available at up to 30% OFF, giving you one more reason to take advantage of our Summer Deals!