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Moved to v9, we encountered an odd issue today. We manually process domain renewals after invoices are paid. Overnight, an invoice was generated for a domain, and fully paid by credit. A few hours later, the domain sync cron ran and gave me this: domain.tld: Next Due Date updated to 06/29/2026 (domain obscured for this post). That was the original due date, and having just been paid a few hours earlier, this should have been updated to next year. This is how it had always worked before v9, and system date is accurate. I've since manually renewed (which incremented the expiry correctly), and will monitor the next domain sync(s) to see if that changes, but it's really odd in that a paid invoice should trigger the due date, not renewal status, no?

Hi @hmaddy Have you opened an invoice? The added credit and debit notes should be displayed directly on the invoice.

No, php 84 will be available in future releases

Upgraded from 8.3 to 9.0.4 and now using 9.0.5. All invoices are immutable. in database and files are latest version. user permission roles are enabled for credit and debit notes. But still the items credit and debit notes are not available in admin area. How to solve this issue.

Welcome back to the forums @WHMCS John There are many issues affect a lot of users since 9.0 was released. Especially around the invoice changes, client statements, and captcha when will these be addressed? I was told that #VIY-800509 was upgraded to severe yet nothing has been released to address it. This was not an issue before 9.0 so it was broken as part of the release. The introduction of the API driven Nexis cart has also reduced functionality. #VAI-951330

Why Modern WHMCS Design Matters More Than Ever in 2026 If you're building a hosting company in 2026, your WHMCS template is no longer “just a design.” It’s your: ✔ Brand identity ✔ Conversion engine ✔ Customer experience ✔ Sales funnel ✔ Trust signal Today’s customers expect a premium SaaS-style experience from the moment they land on your website. That’s exactly why Hostique was created. Introducing Hostique — A Premium Next-Generation WHMCS Template Hostique is a modern WHMCS template designed specifically for: ✔ Hosting providers ✔ VPS & cloud companies ✔ Domain registrars ✔ SaaS businesses ✔ Web agencies ✔ Digital service providers Built with a clean modern light UI, Hostique combines professional presentation, optimized usability, and a high-converting checkout experience into one complete solution. Modern UI. Better Experience. Higher Conversions. What Makes Hostique Different? Hostique was built with one goal: Increase trust and improve conversions. Every section is carefully designed to feel modern, premium, and professional while keeping the interface lightweight and easy to use. Modern SaaS-Style Interface Hostique uses a clean light design inspired by modern SaaS products and premium hosting brands. Features include: ✔ Soft modern UI ✔ Professional typography ✔ Consistent spacing system ✔ Premium cards and components ✔ Smooth visual hierarchy ✔ Minimal distractions The result is a more professional and trustworthy experience for your customers. Powerful Client Area Experience Hostique transforms the default client area into a premium dashboard experience. Clients can easily manage: ✔ Hosting services ✔ Domains ✔ Invoices ✔ Support tickets ✔ Account settings ✔ Product management Everything is structured for clarity, speed, and usability. High-Converting Checkout Experience Most hosting businesses lose customers during checkout. Hostique solves this with a modern conversion-focused order flow designed to reduce friction and improve user confidence. Benefits include: ✔ Clean checkout UI ✔ Better field organization ✔ Clear payment sections ✔ Faster ordering process ✔ Mobile-friendly checkout flow ✔ Improved CTA visibility A better checkout experience directly increases completed orders. 6 Professional Color Themes Hostique includes multiple professionally designed color schemes to match your brand identity. Available themes: ✔ Blue ✔ Green ✔ Purple ✔ Red ✔ Yellow ✔ Dark Each color scheme is carefully optimized for readability and modern SaaS presentation. Fully Responsive on All Devices Modern hosting customers browse from everywhere. Hostique is fully responsive and optimized for: ✔ Desktop ✔ Tablet ✔ Mobile devices Every component adapts perfectly across screen sizes for a smooth browsing experience. Built for Performance & SEO Performance directly affects: ✔ SEO rankings ✔ User engagement ✔ Conversion rate Hostique is optimized for: ✔ Fast loading speed ✔ Clean semantic structure ✔ Better Core Web Vitals ✔ Lightweight UI components ✔ Improved accessibility ✔ Modern responsive standards This helps improve both user experience and search visibility. Multi-Language & Multi-Currency Ready Hostique is designed for global hosting businesses. Features include: ✔ Multi-language support ✔ RTL-Ready & LTR compatibility ✔ Multi-currency support ✔ International-ready layouts Perfect for businesses targeting worldwide customers. What’s Included? With Hostique, you get a complete premium WHMCS experience including: ✔ Professional client dashboard ✔ Premium order & checkout pages ✔ Hosting plans UI ✔ Product details pages ✔ Billing interface ✔ Support ticket layouts ✔ Responsive account pages ✔ Full documentation ✔ Easy installation process Designed for Hosting Businesses That Want to Scale Hostique is ideal for: ✔ Shared hosting providers ✔ Cloud hosting companies ✔ VPS providers ✔ Dedicated server businesses ✔ SaaS startups ✔ Domain resellers ✔ Web hosting agencies Whether you're launching a new hosting company or upgrading an existing brand, Hostique gives your business a premium modern foundation. Why Design Directly Impacts Hosting Sales In hosting, customers compare more than pricing. They compare: ✔ Trust ✔ Presentation ✔ User experience ✔ Professionalism A modern interface increases perceived value instantly. A poor interface destroys confidence instantly. That’s why premium design is no longer optional. SEO Advantages of Hostique Hostique is optimized for modern hosting SEO strategies and relevant search intent. Built for keywords like: ✔ WHMCS Template ✔ Hosting WHMCS Theme ✔ Premium WHMCS Client Area ✔ WHMCS Checkout Template ✔ Hosting Billing Template ✔ Cloud Hosting Template ✔ Web Hosting UI ✔ SaaS Hosting Design Combined with fast performance and clean structure, Hostique helps improve visibility and engagement. Final Thoughts Your WHMCS template is not just a visual upgrade. It’s the experience your customers interact with every single day. A professional hosting business deserves: ✔ Better presentation ✔ Better usability ✔ Better conversions ✔ Better customer trust Hostique delivers all of that in one premium modern WHMCS template. Get Hostique Today Launch a premium hosting experience with: ✔ Modern UI ✔ Professional dashboard ✔ Conversion-focused checkout ✔ Multi-color themes ✔ Fully responsive layouts ✔ Optimized performance Live Demo: https://hostk.com/hostique-demo Email: test@hostk.com Password: test 🚀 Upgrade your WHMCS experience today. Buy Now Launch Your Hosting Brand with Hostique

Why Modern WHMCS Design Matters More Than Ever in 2026 If you're building a hosting company in 2026, your WHMCS template is no longer “just a design.” It’s your: ✔ Brand identity ✔ Conversion engine ✔ Customer experience ✔ Sales funnel ✔ Trust signal Today’s customers expect a premium SaaS-style experience from the moment they land on your website. That’s exactly why Hostique was created. Introducing Hostique — A Premium Next-Generation WHMCS Template Hostique is a modern WHMCS template designed specifically for: ✔ Hosting providers ✔ VPS & cloud companies ✔ Domain registrars ✔ SaaS businesses ✔ Web agencies ✔ Digital service providers Built with a clean modern light UI, Hostique combines professional presentation, optimized usability, and a high-converting checkout experience into one complete solution. Modern UI. Better Experience. Higher Conversions. What Makes Hostique Different? Hostique was built with one goal: Increase trust and improve conversions. Every section is carefully designed to feel modern, premium, and professional while keeping the interface lightweight and easy to use. Modern SaaS-Style Interface Hostique uses a clean light design inspired by modern SaaS products and premium hosting brands. Features include: ✔ Soft modern UI ✔ Professional typography ✔ Consistent spacing system ✔ Premium cards and components ✔ Smooth visual hierarchy ✔ Minimal distractions The result is a more professional and trustworthy experience for your customers. Powerful Client Area Experience Hostique transforms the default client area into a premium dashboard experience. Clients can easily manage: ✔ Hosting services ✔ Domains ✔ Invoices ✔ Support tickets ✔ Account settings ✔ Product management Everything is structured for clarity, speed, and usability. High-Converting Checkout Experience Most hosting businesses lose customers during checkout. Hostique solves this with a modern conversion-focused order flow designed to reduce friction and improve user confidence. Benefits include: ✔ Clean checkout UI ✔ Better field organization ✔ Clear payment sections ✔ Faster ordering process ✔ Mobile-friendly checkout flow ✔ Improved CTA visibility A better checkout experience directly increases completed orders. 6 Professional Color Themes Hostique includes multiple professionally designed color schemes to match your brand identity. Available themes: ✔ Blue ✔ Green ✔ Purple ✔ Red ✔ Yellow ✔ Dark Each color scheme is carefully optimized for readability and modern SaaS presentation. Fully Responsive on All Devices Modern hosting customers browse from everywhere. Hostique is fully responsive and optimized for: ✔ Desktop ✔ Tablet ✔ Mobile devices Every component adapts perfectly across screen sizes for a smooth browsing experience. Built for Performance & SEO Performance directly affects: ✔ SEO rankings ✔ User engagement ✔ Conversion rate Hostique is optimized for: ✔ Fast loading speed ✔ Clean semantic structure ✔ Better Core Web Vitals ✔ Lightweight UI components ✔ Improved accessibility ✔ Modern responsive standards This helps improve both user experience and search visibility. Multi-Language & Multi-Currency Ready Hostique is designed for global hosting businesses. Features include: ✔ Multi-language support ✔ RTL-Ready & LTR compatibility ✔ Multi-currency support ✔ International-ready layouts Perfect for businesses targeting worldwide customers. What’s Included? With Hostique, you get a complete premium WHMCS experience including: ✔ Professional client dashboard ✔ Premium order & checkout pages ✔ Hosting plans UI ✔ Product details pages ✔ Billing interface ✔ Support ticket layouts ✔ Responsive account pages ✔ Full documentation ✔ Easy installation process Designed for Hosting Businesses That Want to Scale Hostique is ideal for: ✔ Shared hosting providers ✔ Cloud hosting companies ✔ VPS providers ✔ Dedicated server businesses ✔ SaaS startups ✔ Domain resellers ✔ Web hosting agencies Whether you're launching a new hosting company or upgrading an existing brand, Hostique gives your business a premium modern foundation. Why Design Directly Impacts Hosting Sales In hosting, customers compare more than pricing. They compare: ✔ Trust ✔ Presentation ✔ User experience ✔ Professionalism A modern interface increases perceived value instantly. A poor interface destroys confidence instantly. That’s why premium design is no longer optional. SEO Advantages of Hostique Hostique is optimized for modern hosting SEO strategies and relevant search intent. Built for keywords like: ✔ WHMCS Template ✔ Hosting WHMCS Theme ✔ Premium WHMCS Client Area ✔ WHMCS Checkout Template ✔ Hosting Billing Template ✔ Cloud Hosting Template ✔ Web Hosting UI ✔ SaaS Hosting Design Combined with fast performance and clean structure, Hostique helps improve visibility and engagement. Final Thoughts Your WHMCS template is not just a visual upgrade. It’s the experience your customers interact with every single day. A professional hosting business deserves: ✔ Better presentation ✔ Better usability ✔ Better conversions ✔ Better customer trust Hostique delivers all of that in one premium modern WHMCS template. Get Hostique Today Launch a premium hosting experience with: ✔ Modern UI ✔ Professional dashboard ✔ Conversion-focused checkout ✔ Multi-color themes ✔ Fully responsive layouts ✔ Optimized performance Live Demo: https://hostk.com/hostique-demo Email: test@hostk.com Password: test 🚀 Upgrade your WHMCS experience today. Buy Now Launch Your Hosting Brand with Hostique

Hi @Evolve Web Hosting, Stripe's Payment Methods are not interoperable between Stripe and Stripe Dynamic systems. Clients will need to enter payment details afresh when selecting Stripe Dynamic. A migration path is something we could potentially look into in future and demand and priorities permit.

Hi @(Amr), Recurring to one-time is a pretty rarely used path, so yours is the only report of this issue. In recent maintenance releases we have prioritised issues affecting more users and security improvements. Rest assured your case is in our backlog and will be addressed in due course.

found a working solution ... I modified the hook so that it only removes date for new domain name orders (type > DomainRegister). <?php use WHMCS\Billing\Invoice; add_hook('InvoiceCreation', 1, function($vars) { // $vars allows us to use get the specific invoice id $invoiceID = $vars['invoiceid']; $ptype = 'DomainRegister'; // Get data related to the invoice. See this for documentation on models: https://docs.whmcs.com/Using_Models // It would also be possible to use Capsule to query the database instead of using the Invoice model. See information on database queries here: https://developers.whmcs.com/advanced/db-interaction/ $invoiceItems = Invoice::find($invoiceID)->items->where('type', $ptype); $pattern = '/\(([0-3][0-9]|[0-1][0-9]|[\d]{4})(\/|\.|-)([0-1][0-9]|[0-3][0-9]|)(\/|\.|-)([\d]{4}|[0-1][0-9]|[0-3][0-9]) - ([0-3][0-9]|[0-1][0-9]|[\d]{4})(\/|\.|-)([0-1][0-9]|[0-3][0-9]|)(\/|\.|-)([\d]{4}|[0-1][0-9]|[0-3][0-9])\)/'; foreach ($invoiceItems as $invoiceItem) { preg_match($pattern, $invoiceItem->description, $matches); $invoiceItem->description = str_replace($matches[0], '', $invoiceItem->description); // Update the description of the invoice's line item $invoiceItem->save(); // Save to the database } });

Hello I have 8 client websites on 5CloudHost that have gone down. In the past the normal response time is within a few hours. The email associated with sign-in and response is one of the websites that has gone down - this means I am receiving no email response. I can login to the 5CloudHost help portal but have had no response as previously mentioned. Status online has changed from nothing there to account suspended. My account is paid to July 2030. The reason I'm send this request here is 5CloudHost are using whmcs.com Appreciate any help to have this rectified. Thank you. Simon

The perfect way to do this is, by editing you email templates itself. Go to your admin account and from System settings list down all of the email templates by searching Email Templates. It will take you to a page like domain.com/admin/configemailtemplates.php then locate the email template that was sent for the order. I f you can tell me the subject of the email, I can suggest you how to fix this.

If I extend the condition w/ "type" -> DomainRegister ... that should work, but it doesn't ... (no preg_replace). e.g. $ptype = "DomainRegister"; $items = Capsule::table('tblinvoiceitems')->select('id', 'type', 'description')->where('type', $ptype)->where('invoiceid', '=', $vars['invoiceid'])->get(); or $ptype = "DomainRegister"; $items = Capsule::table('tblinvoiceitems')->select('id', 'type', 'description')->where('type', '=', $ptype)->where('invoiceid', '=', $vars['invoiceid'])->get(); did I missed something here... what am I doing wrong?

This doesn't solve the problem, it just halts the upgrade process without crashing. WHMCS 9.0.5 was released, that's the 5th minor version since this was reported and it is still not fixed yet .. I don't know what to say! @WHMCS John What needs to be done to fix this ?

Hi everyone, I am happy to share a complete, community-maintained Bengali language translation pack for WHMCS. This project aims to provide a native language experience for WHMCS users in Bangladesh and Bengali-speaking users around the world. This language pack covers the full WHMCS Client Area, as well as the Admin Area strings, making it fully localized for local business needs. Features: Full localization of Client Area. Admin Area support. Community-maintained and regularly updated. Easy installation and integration. You can access the project on GitHub: https://github.com/Mojib-Rsm/whmcs-bengali-language How to Install: Download the bengali.php file from the repository. Upload it to your WHMCS installation directory under /lang/. Activate it from Setup > General Settings > Localisation in your Admin Area. I welcome your feedback, suggestions, or contributions. If you find any typos or missing strings, please feel free to open a Pull Request on GitHub. Happy localizing! Best regards, Mojib Rsm Portfolio: mojib.me

Are you using the default GoCardless payment gateway module provided by WHMCS? And what version of WHMCS are you using? I guess Gocardless will send details to a web hook when payment status is changed and if the module is handling it correctly, the payment status will be update from payment pending. Please let me know answer to my question and then I can help you to resolve this

Hello, I was wondering if someone might be able to help with this one. We have a number of customers set up in WHMCS who pay via Direct Debit using GoCardless. Recently we have noticed a number of invoices in WHMCS that are set to 'Payment pending'. Most customers pay monthly so, for example, the January invoice may be set as 'paid' but then all future invoices are marked as 'payment pending'. The issue is of course that these are being missed. The customer's hosting service is still active but payments aren't actually coming in and no notifications from WHMCS are being sent to us to let us know that a payment has been requested but not received. Is there a way to resolve this and additionally, is there a way to set up a notification so that even if an invoice is set to 'payment pending' if the payment has not been received by the due date, a notification will be sent to us so we do not miss any payments in the future? Many thanks

Hi WHMCS Community, Are you looking for a high-margin, high-demand service to offer your hosting clients? We are excited to introduce the EchoCall WHMCS Integration Package. EchoCall is a next-generation Voice and Chat AI platform designed specifically for scalability and full white-labeling. With our WHMCS module, you can now offer professional AI Voice Agents and Chatbots directly through your own billing system. Why EchoCall is a Game-Changer for Your Hosting Business: •Full White-Labeling: Sell under your own brand, logo, and domain. Your clients will never see "EchoCall." •Proprietary In-House Tech: We don't rely on rigid third-party wrappers. Our proprietary stack ensures maximum flexibility and performance. •Unrivaled Speed: Global sub-200ms voice latency ensures natural, real-time conversations. •Global Edge Infrastructure: Deploy servers in virtually any major city worldwide (New York, Tokyo, Ghana, etc.) to meet local data residency and compliance requirements. •Complete Reseller Control: Set your own margins and minute/chat rates. You have full control over your pricing strategy. •350+ Native Integrations: Seamlessly connect with Salesforce, HubSpot, and more right out of the box. •AI-Powered Onboarding: Our built-in AI consultant helps you and your clients set up and optimize agents in minutes. The WHMCS Advantage: Our integration package is designed for "Plug & Play." Simply install the module, and you can start provisioning Voice and Chat AI services to your clients directly from your WHMCS dashboard. It’s a seamless addition to your existing service portfolio. Special Offer for the WHMCS Community: https://marketplace.whmcs.com/product/8675-ai-voice-and-chat-agents We are looking for our first few reviews here! The first 5 members who reply to this thread will get an exclusive 30-day extended trial and a dedicated onboarding session with our team. All we ask for in return is your honest feedback and a review of the module. Check out the details and get started: [Link to your WHMCS Marketplace listing or landing page] We’re here to answer any questions you might have! Best regards, The EchoCall Team

Fr information on moving WHMCS to a new server or host, please review the official documentation tutorial here: https://docs.whmcs.com//system/system-tutorials/move-whmcs-to-a-new-server/ If you move it from a domain to a subdomain, please review this official documentation tutorial here: https://docs.whmcs.com/system/system-tutorials/move-whmcs-to-a-new-subdomain/ Hope this information helps.

We will provide any information for PHP 8.4 in future releases. You can review our WHMCS 9.0 system requirements documentation for which PHP versions will work with WHMCS 9.0: https://docs.whmcs.com/9-0/installation-guide/system-requirements/#system-requirements Thanks.

Hello @sahostking Thank you for your message. We are aware of this issue in WHMCS 8.13.4, which is currently being tracked under case WHMCS-26568 with our development team. A hotfix has been attached to this message to address this issue for you and anyone else. Please upload and extract the contents of the attached file into your WHMCS installation directory, allowing it to overwrite the existing files. I hope this helps! WHMCS-26568-hotfix.zip

Yeah, I’ve been looking into the same thing. Openprovider seems to come up a lot in WHMCS circles, and from what I can see they’re generally considered more “hosting-friendly” than CentralNic — especially when it comes to pricing and the overall reseller experience. CentralNic is solid infrastructure-wise, but the platform feels a bit more enterprise/less streamlined for day-to-day reseller work. That’s actually why I started questioning the setup as well, even though I already have a few domains in the transfer pipeline. Openprovider’s pricing definitely looks better at first glance, both for membership and domains, but I guess the real question is how they hold up long-term in terms of support, stability, and API reliability once you’re fully migrated. Would also be interested if anyone here has real long-term experience with them before making the switch.

openprovider any good?? We considering moving to them

I updated to whmcs 8.13.4 today and now I have the same issue with Google Signin. It was activated and deactivated itself. - adn when I redo it it just removes it each time.

When attempting to install WordPress using WP Toolkit from either the Admin Area or Client Area, the following module error occurs. "Module Command Error The following parameters were not expected: 'password'. Please check if the parameters are used in the correct context and are spelled correctly." Steps we have taken include: We did confirm the WordPress Hosting and WP Toolkit Setup. We confirmed WP Toolkit is installed on WHM/cPanel. We confirmed WP Toolkit can setup WordPress within an account's cPanel. Also, we reached out to our Server Team and they recommended contacting you after reviewing the module logs: Request: "api.version=1&cpanel.module=WpToolkitCli&cpanel.function=execute_command&cpanel.user=hellozoe&command=install&command-param-1=-domain-name&command-param-2=hellozoe.com&command-param-3=-admin-email&command-param-4=info%40hellozoe.com&command-param-5=-table-prefix&command-param-6=wp&command-param-7=-site-title&command-param-8=New+Site+Title&command-param-9=-password&command-param-10=asdf)302lafj202" Response: {"metadata":{"reason":"OK","command":"uapi_cpanel","result":1,"version":1},"data":{"uapi":{"errors":["The following parameters were not expected: 'password'. Please check if the parameters are used in the correct context and are spelled correctly.\n"],"messages":null,"status":0,"data":null,"warnings":null,"metadata":{}}}}