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@K n K Web Services and @WHMCS Ricardo, Thanks for the update guys, much appreciated.

I get this in the download window: "This download is insecure, be careful with it's content". This is in Vivalid browser. Firefox says it's fine. Seems to me Vivaldi (no addons that should cause anything) is correct since the link in the console starts with "http" and then appears to redirect to https. It's seeing that first URL. So, yes, it looks like something's wrong with the download link.

Hello @RadWebHosting This is not something I'm able to reproduce at this moment. It's often the case that browser extensions or plug-ins can interfere with the download of files from a web property. I can confirm that since the ImportAssist addon is widely used, I don't observe any issues on our help desk related to this. I'd recommend that you leverage Chrome in Incognito mode or Firefox with a default profile or in Privacy mode. I'd expect this to work for you.

Hey Vox I can confirm the issue. The case WHMCS-27325 is open with our developers in order to have this reviewed for future releases. Whilst the technical support team cannot provide an estimated time for completion for this, once we resolve cases and push features, they are available in our change log at https://changelog.whmcs.com/ I apologize for the inconvenience, and appreciate your patience as we work to resolve this. Thanks again for taking the time to report your findings.

Yeah, that's normal — nothing wrong on your end. WHMCS tightened up their encryption in 9.0, and part of that is fixing some older data (application_link_client — your cPanel/WHM SSO tokens) that was encrypted with a static/null IV instead of a proper random one. Not great practice, so they're fixing it. Instead of doing it all at once during the upgrade and risking locking things up, they just run it in the background — 100 rows every cron cycle until it's all converted. Once it's done, the log entry stops showing up. Check System Health (Configuration > System Health) if you want to see the actual progress/status of it. But otherwise just let it run, it'll finish on its own.

Still seems broken for me

Hi, Just upgraded from 8.13.1 to 9.0.6 and looking at the system activity logs I am seeing the following for every 5 minute cron run: The null-IV migration for application_link_client processed 100 rows with 0 errors. Any idea what this is?

I am experience loading issues on all of my devices on both of my accounts. Is there an outage? This happened in the middle of watching something last night.

I've been following this thread with growing frustration, because I'm in the same boat: I run a hosting company on WHMCS myself. I'm a Dutch developer and I've been building WHMCS integrations for my own company for years, so I'm seriously considering solving this for all of us instead of waiting any longer. The whole point would be that you get to stay on WHMCS: no switching billing software, no re-entering invoices in an external platform. What I have in mind for v1: - Sends invoices and credit notes as Peppol BIS 3.0 through a certified access point - Triggers when the invoice is issued, not when it's paid (which is what the Belgian mandate actually requires) - Recipient lookup before sending, with email fallback and a compliance warning if the customer isn't on Peppol yet - Status dashboard with delivery/rejection status and retries - No separate access point account or contract needed, document bundle included And the good news: this won't take long for us to publish. I did look at invoro since it was mentioned earlier in this thread, and to be fair it might work for some. But a few things made me decide it's not the answer for my own company: it's an external platform rather than a WHMCS module (their site lists WHMCS as "available" but I couldn't find an actual module or any integration docs), the company is very young (their own terms still reference their launch earlier this year), and at €39/month for 150 invoices the per-invoice price gets steep once you have any volume. What I want is something that lives inside WHMCS, fires automatically on invoice issue, and doesn't depend on forwarding emails to a third platform. So: before I start, I want to know whether it's just the handful of us in this thread or a real market. If you'd want me to take care of this for you, fill in this 1-minute form: https://forms.cloud.microsoft/e/8RhWUwr4zS Belgian hosts especially, since you're the ones with the deadline. Happy to answer questions here or, through my email at: dion@itcompleet.com or in the form.

Welcome to the community, Hassan! As someone who is also relatively new to the WHMCS and hosting ecosystem, it’s great to see other builders joining in. Definitely keep us posted and share whatever you build or work on along the way. I’m always keen to see what others in the space are creating and connect with fellow developers navigating this path. Looking forward to seeing your journey!

Thanks, Rob, appreciate it! Gonna set up a staging install and start poking around the hooks system, as you said. Since you're doing custom WHMCS work too. just put out a free add-on called FirstWeek that automates client onboarding checklists, trying to help with first-week churn. Would mean a lot if you took a look and let me know what you think, good or bad. Marketplace: https://marketplace.whmcs.com/product/8956-free-first-week-reduce-hosting-churn-with-automated-client-onboarding GitHub: https://github.com/roostkit/firstweek-whmcs-addon Thanks again for the welcome!

Hello. Is there a way to stop the invoice auto creation when accepting the quote? If the quote is accepted from the whmcs pages, the system does not auto create the invoice. Thank you

We have just released a brand-new module alongside a major update to one of our existing WHMCS tools. 1. Login-Free Payments For WHMCS An invoice may be ready to pay, but requiring the customer to find a password and sign in can add unnecessary friction to the process. Login-Free Payments For WHMCS gives customers a direct way to access and pay an invoice without logging in to the client area first. The standard WHMCS payment process remains available, while the additional login-free route makes it easier to settle invoices whenever quick access matters. Learn more: https://www.modulesgarden.com/products/whmcs/login-free-payments 2. Unban Center For WHMCS 3.0.0 Unban Center For WHMCS allows customers to check whether an IP address has been blocked and remove the ban directly from the client area, while administrators retain control over the available unban actions. Version 3.0.0 introduces: Access Control for managing staff permissions to individual module sections, functions, and actions A new Queue section with cron configuration details and current task statuses Detailed service logs with status information and statistics Theme Management for the client and admin areas, including an officially supported Dark theme Individual BitNinja credential management for each server Dynamic server settings for individual integrations Additional SSH configuration options for Plesk servers Updated framework code for better compatibility with other ModulesGarden products Explore the release: https://www.modulesgarden.com/products/whmcs/unban-center#changelog

Hello @Bruno de Lima Costa Thanks for taking the time to bring this to the WHMCS Community. Under certain circumstances, we have identified this as an issue and have an open case for it #WHMCS-27811 Rest assured, it is active with our developers. While I am unable to confirm when this will be resolved, I would recommend monitoring the changelogs for the above Case ID.

Abandoned Cart for WHMCS is a plugin that provides the ability to send multiple email reminders to customers who have abandoned their carts. This is a proven way to increase what would normally be lost revenue. Abandoned Cart can send up to 5 emails. The flow has upto 5 steps; each step can consist of a different email template and promo code A responsive email template is included to get you started, but can be overwritten with your own if preferred. The email the customer receives includes a link that restores their cart. The plugin also uses this to detect clicks. Knowing if customers are opening/clicking emails is a great way to increase conversion. For more information and Screenshots: Click Here The next fifteen (15) people who purchase this module will get $5.00 off the Sales Price. To get this $5.00 discount, you must use this discount code, NewModule when you order. If you do not use this discount code when you order you will NOT get the $5.00 off. Please remember to use the discount when you order. Sale Price: Owned License: $29.99 USD Order Here Click Here To View All WHMCS Addons By WHMCSServices Do You Need Custom Development For Your Business? Click Here Looking to advertise our network?Click Here New help with WHMCS Theme? We also provide WHMCS Themes. Remember to also check out the list of our other new versions released since: WS Brevo Integration v1.0.0 WS FraudRecord System v1.0.0 WS CleanTalk Anti-Spam v1.0.0 WS MailerLite v2.0.0 WS Email 2FA v1.1.8 Coming Soon: WS Ticket Restriction 2.0.0 WS Online Backup 1.0.0 WS Close Account 3.5.0 Our Social Media: Twitter Here Facebooks Here Instagram Here LinkedIn Here

Summary When a client renews a domain through the shopping cart while ANY valid promotion code is present in the cart session, WHMCS stores that promotion's ID in `tbldomains.promoid` — even when the promotion does NOT apply to the domain's TLD (the cart correctly shows "no items qualify" and no discount is given on the renewal order). One billing cycle later, the automated renewal invoice for that domain is generated with a `PromoDomain` discount line item for that promotion. This happens even though the promotion's "Applies To" configuration contains no TLDs, and even after the promotion's expiry date has passed — so the client receives a recurring discount from a promotion that was never valid for domains and is no longer active. Environment - WHMCS 8.13 (reproduced on demand; also observed on earlier 8.x) - Promotion: Percentage, Recurring enabled, "Applies To" contains hosting products only (no TLDs) Steps to Reproduce 1. Create a recurring percentage promotion (e.g. 5%) whose "Applies To" contains only hosting products — no domain TLDs. 2. As a client with an active domain, start a domain renewal in the cart. 3. Apply the promotion code. The cart correctly shows: "The promotion code you entered has been applied to your cart but no items qualify for the discount yet" and the discount line shows 0. 4. Complete checkout. The renewal invoice is generated at full price with no discount line — correct so far. 5. Inspect the database: `SELECT promoid FROM tbldomains WHERE id = <domain>` → the promotion's ID has been stored, despite the promotion not applying. 6. Wait for (or trigger) the next automated renewal invoice generation for this domain. Expected Result The promotion is never associated with the domain (it does not apply to the TLD), and future renewal invoices are generated at full price. Actual Result The next automated renewal invoice contains a `PromoDomain` line item discounting the renewal (e.g. "Promotion Code: XXXX - 5% Recurring Discount"). This repeats every renewal cycle. The discount is applied even after the promotion's expiry date has passed, and even though the promotion's "Applies To" has never included any TLD — so neither appears to be validated when the renewal invoice is generated. The issue is also effectively invisible to auditing: because the promotion was not applied at checkout, `tblorders.promocode` remains empty, and no activity log entry records the change to `tbldomains.promoid`. Real-World Occurrence (our production data) - 2024-09: Domain registered normally, no promotion (order promocode empty, promoid = 0). - 2025-08: Client renewed the domain via cart with a hosting-only recurring promo code in the cart session. Renewal invoice was full price, order promocode empty — but `tbldomains.promoid` was set to that promotion. - 2026-07: Cron-generated renewal invoice included a PromoDomain discount line for that promotion — which had also expired in 2025-08. We then reproduced this on demand with a second domain and a different non-applicable promo code: the cart showed "no items qualify", the checkout invoice had no discount, yet `tbldomains.promoid` was written, and a forced next-cycle invoice generation produced the erroneous PromoDomain discount line. Suggested Fix 1. During cart domain renewal checkout, only associate the promotion with the domain when the promotion actually applied to that domain's TLD/period — i.e. the same situations in which the order itself records the promotion code and a discount is given. 2. During automated invoice generation, validate the stored promotion against its "Applies To" configuration and expiration date before adding a PromoDomain line item. Related history for context: Per the published changelogs, CORE-7379 (7.1) introduced applying recurring promotion codes to renewal invoices; CORE-14101 (8.1) fixed the one-time promo path for domain renewals. The recurring path described above remains affected.

This is the top 10 WHMCS Services products of the month for July. 01) Email 2FA 02) Client Limitation 03) SMS Manager 04) Agree Terms 05) Refer A Friend 06) Services Fee 07) Client Manager 08) Security Tools 09) Email Verification Pro 10) Support Pin

Hostina – Professional WHMCS Template with Custom Dashboard, Client Area & Orderform (RTL + LTR) If you're running a hosting company, VPS business, dedicated server brand, reseller hosting business, or domain registrar, your website is often the first impression customers have of your company. In today's hosting market, customers don't just compare pricing. They compare: • Professionalism • User Experience • Trust • Brand Quality • Ordering Experience A modern customer experience can significantly improve customer confidence and increase conversions. That's exactly why Hostina was created. Introducing Hostina Hostina is a premium WHMCS template designed to completely modernize both your hosting website and WHMCS client area. Unlike traditional WHMCS themes that focus only on appearance, Hostina was built to improve the entire customer journey, from the homepage and product pages to checkout, client management, invoices, domains, and support tickets. The result is a cleaner, faster, and more professional hosting experience for both you and your customers. Why Choose Hostina? Modern Professional Frontend Hostina includes a complete hosting website design featuring: • Professional Homepage • Domain Search & Transfer Pages • Hosting Plans Pages • VPS & Dedicated Hosting Pages • Blog & Article Pages • Contact Us Page • Responsive Navigation • Modern Hosting Components Every section is designed to provide a clean and premium hosting experience. Custom WHMCS Dashboard One of Hostina's biggest advantages is its completely redesigned client area dashboard. Features include: • Professional Sidebar Navigation • Service Overview Widgets • Domain Management Panels • Invoice Tracking • Support Ticket Management • Quick Access Navigation • Modern User Interface The dashboard helps customers manage their services more efficiently while giving your brand a more professional appearance. Professional Order Form & Checkout The checkout process is one of the most important areas of any hosting business. Hostina includes a fully styled order experience designed to improve usability and reduce friction during ordering. Benefits include: • Clean Product Presentation • Better User Flow • Modern Cart Layout • Improved Checkout Experience • Mobile-Friendly Ordering Process • Faster Customer Navigation A smoother checkout experience often leads to better conversion rates and improved customer satisfaction. Fully Responsive Design Modern customers browse from every device imaginable. Hostina is fully responsive and optimized for: • Desktop Computers • Tablets • Mobile Devices Every page adapts seamlessly across all screen sizes. RTL & LTR Support Hostina was built with international businesses in mind. Supported layouts include: • English (LTR) • Arabic (RTL) Perfect for companies serving customers worldwide or targeting Middle Eastern markets. SEO & Performance Optimized Performance and search visibility are essential for modern hosting companies. Hostina is built with: • Clean Semantic Structure • Fast Loading Pages • Modern Responsive Layouts • SEO-Friendly Design Principles • Better User Experience • Core Web Vitals Friendly Structure This helps improve engagement, user retention, and overall website quality. Client Area Features Hostina transforms the standard WHMCS client area into a modern customer portal. Customers can easily manage: • Hosting Services • Domains • Invoices • Support Tickets • Account Details • Product Information • Service Renewals Everything is organized to provide a cleaner and more intuitive experience. Included Pages Frontend Pages • Homepage • Domain Search • Domain Transfer • Hosting Plans • VPS Hosting • Dedicated Servers • Blog Listing • Blog Details • Contact Us • Cart & Checkout Client Area Pages • Login & Registration • Custom Dashboard • My Services • Service Details • My Domains • Domain Details • Invoices & Billing • Support Tickets • Account Management Compatibility Hostina is compatible with: • WHMCS v8+ & v9+ • cPanel • Plesk • DirectAdmin • LiteSpeed • Apache • Nginx • CloudLinux Who Is Hostina For? Hostina is ideal for: • Shared Hosting Providers • VPS Providers • Dedicated Server Companies • Cloud Hosting Providers • Domain Registrars • Reseller Hosting Businesses • SaaS Companies • Digital Service Providers • Web Agencies Whether you're launching a new hosting brand or upgrading an existing WHMCS installation, Hostina provides a professional foundation for long-term growth. Why Design Matters in Hosting Many providers focus entirely on pricing. However, modern customers evaluate much more than cost. They evaluate: • Trustworthiness • Ease of Use • Professional Appearance • Ordering Experience • Customer Portal Quality A professional interface increases perceived value instantly. A poor user experience can cost sales before customers even compare plans. Your WHMCS installation is not just a billing platform. It is part of your sales process. Live Demo Client Area Demo: https://hostk.com/hostina-demo English Version: https://hostk.com/hostina-demo/frontend-english Arabic Version: https://hostk.com/hostina-demo/frontend-arabic WHMCS Client Area Demo https://hostk.com/hostina-demo Demo Login: Email: test@hostk.com Password: test Purchase Hostina Order Now: https://hostk.com/hostina-template/ We'd Love Your Feedback We are continuously improving Hostina and would love to hear feedback from the WHMCS community regarding: • User Experience • Dashboard Design • Checkout Flow • RTL Support • Additional Features • Future Improvements Thank you for taking the time to review Hostina. We look forward to hearing your thoughts.

Hostina – Professional WHMCS Template with Custom Dashboard, Client Area & Orderform (RTL + LTR) If you're running a hosting company, VPS business, dedicated server brand, reseller hosting business, or domain registrar, your website is often the first impression customers have of your company. In today's hosting market, customers don't just compare pricing. They compare: • Professionalism • User Experience • Trust • Brand Quality • Ordering Experience A modern customer experience can significantly improve customer confidence and increase conversions. That's exactly why Hostina was created. Introducing Hostina Hostina is a premium WHMCS template designed to completely modernize both your hosting website and WHMCS client area. Unlike traditional WHMCS themes that focus only on appearance, Hostina was built to improve the entire customer journey, from the homepage and product pages to checkout, client management, invoices, domains, and support tickets. The result is a cleaner, faster, and more professional hosting experience for both you and your customers. Why Choose Hostina? Modern Professional Frontend Hostina includes a complete hosting website design featuring: • Professional Homepage • Domain Search & Transfer Pages • Hosting Plans Pages • VPS & Dedicated Hosting Pages • Blog & Article Pages • Contact Us Page • Responsive Navigation • Modern Hosting Components Every section is designed to provide a clean and premium hosting experience. Custom WHMCS Dashboard One of Hostina's biggest advantages is its completely redesigned client area dashboard. Features include: • Professional Sidebar Navigation • Service Overview Widgets • Domain Management Panels • Invoice Tracking • Support Ticket Management • Quick Access Navigation • Modern User Interface The dashboard helps customers manage their services more efficiently while giving your brand a more professional appearance. Professional Order Form & Checkout The checkout process is one of the most important areas of any hosting business. Hostina includes a fully styled order experience designed to improve usability and reduce friction during ordering. Benefits include: • Clean Product Presentation • Better User Flow • Modern Cart Layout • Improved Checkout Experience • Mobile-Friendly Ordering Process • Faster Customer Navigation A smoother checkout experience often leads to better conversion rates and improved customer satisfaction. Fully Responsive Design Modern customers browse from every device imaginable. Hostina is fully responsive and optimized for: • Desktop Computers • Tablets • Mobile Devices Every page adapts seamlessly across all screen sizes. RTL & LTR Support Hostina was built with international businesses in mind. Supported layouts include: • English (LTR) • Arabic (RTL) Perfect for companies serving customers worldwide or targeting Middle Eastern markets. SEO & Performance Optimized Performance and search visibility are essential for modern hosting companies. Hostina is built with: • Clean Semantic Structure • Fast Loading Pages • Modern Responsive Layouts • SEO-Friendly Design Principles • Better User Experience • Core Web Vitals Friendly Structure This helps improve engagement, user retention, and overall website quality. Client Area Features Hostina transforms the standard WHMCS client area into a modern customer portal. Customers can easily manage: • Hosting Services • Domains • Invoices • Support Tickets • Account Details • Product Information • Service Renewals Everything is organized to provide a cleaner and more intuitive experience. Included Pages Frontend Pages • Homepage • Domain Search • Domain Transfer • Hosting Plans • VPS Hosting • Dedicated Servers • Blog Listing • Blog Details • Contact Us • Cart & Checkout Client Area Pages • Login & Registration • Custom Dashboard • My Services • Service Details • My Domains • Domain Details • Invoices & Billing • Support Tickets • Account Management Compatibility Hostina is compatible with: • WHMCS v8+ & v9+ • cPanel • Plesk • DirectAdmin • LiteSpeed • Apache • Nginx • CloudLinux Who Is Hostina For? Hostina is ideal for: • Shared Hosting Providers • VPS Providers • Dedicated Server Companies • Cloud Hosting Providers • Domain Registrars • Reseller Hosting Businesses • SaaS Companies • Digital Service Providers • Web Agencies Whether you're launching a new hosting brand or upgrading an existing WHMCS installation, Hostina provides a professional foundation for long-term growth. Why Design Matters in Hosting Many providers focus entirely on pricing. However, modern customers evaluate much more than cost. They evaluate: • Trustworthiness • Ease of Use • Professional Appearance • Ordering Experience • Customer Portal Quality A professional interface increases perceived value instantly. A poor user experience can cost sales before customers even compare plans. Your WHMCS installation is not just a billing platform. It is part of your sales process. Live Demo Client Area Demo: https://hostk.com/hostina-demo English Version: https://hostk.com/hostina-demo/frontend-english Arabic Version: https://hostk.com/hostina-demo/frontend-arabic WHMCS Client Area Demo https://hostk.com/hostina-demo Demo Login: Email: test@hostk.com Password: test Purchase Hostina Order Now: https://hostk.com/hostina-template/ We'd Love Your Feedback We are continuously improving Hostina and would love to hear feedback from the WHMCS community regarding: • User Experience • Dashboard Design • Checkout Flow • RTL Support • Additional Features • Future Improvements Thank you for taking the time to review Hostina. We look forward to hearing your thoughts.

Version 2.0.0 Added: Mapping page contains mapping records only and links back to Dashboard > Settings for mapping behaviour. Added: Import totals are built only from the same strict opted-in client query used for the import itself. Updated: Rewrote the whole module Updated: Removed support for PHP 8.1 Updated: Removed support for WHMCS V8.11.x Fixed: Initial client import is strictly limited to tblclients.marketing_emails_opt_in = 1. Fixed: Legacy emailoptout is never treated as affirmative marketing consent. Fixed: Restores the original Dashboard main navigation label and Overview submenu.

That's why I did a hook file because it kept showing up 🙂

Moving to another solution is one. 😉

Fair point, that was a miss. I've added three screenshots to the repo README now covering the plan step, the add-ons and social signup, and the details form. If you want to click through it instead, there is a live install at https://www.ictpbx.com/order/

This is a ploy! I have 4 licenses on two different servers, and the only way I have found to disable this annoying spyware is to allow it! Kinda feels like you are being forced into their data gathering. There should be a clear and functional OFF switch for this cr*p, running the setup wiz does bugger all, and the so-called off in the admin accounts is greyed out. Yes, my browser does block cookies, but there should be a hard-off at the server-side, not some BS cookies that you don't even know are actually doing anything. I find it really interesting that no one has posted a DB switch to turn this off, and WHMCS is always near silent on the matter. Where is the off switch?

Hello, The cPanel control panel was updated tonight, and WHMCS Connect functionality was cut off. Has anyone found a solution to get WHMCS Connect working again? Thank you, Bruno.