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Hes not using the default cart templates. Hes using the Lagom2 theme. I haven't personally used the theme but im assuming its one step orderform don't work in the traditional sence

You can refund it as credit using the "Credit" tab of the invoice management interface in WHMCS admin.

You can simply edit the configureproduct.tpl file of your template as discussed here: https://radwebhosting.com/client_area/knowledgebase/396/Customize-WHMCS-Order-Form-Cart-Template.html

Lots missing from that, but did you keep the existing config file? That's where a custom cron directory is defined. If it's there and defined, make sure the actual directory exists still and so on.

my current whmcs version is 8.3 and now i would like to upgrade it to 8.13 or latest LTS Version. but when i try to upgrade whmcs admin panel its throwing some error like this Error (Help Documentation) Error: proceeding. ents/crons/). Please verify your existing installation configuration before m crons directory could not be located as configured (/home/public_html/cli A configuration file and/or existing installation has been found, but custo In ComposerInstaller.php line n/a: Script WHMCS\Installer\Composer\Hooks\ComposerInstallerHook::postUpdateCmd handling the post-update-cmd event terminated with an exception ------------------------------------- WHMCS Installation/Update Assistant ------------------------------------- > WHMCS\Installer\Composer\Hooks\ComposerInstallerHook::postUpdateCmd Writing lock file File signature was validated Certificate used for signature validation was loaded and validated File hash was validated. Hash: 6555de4e06a3a717faf7c8030737436c8e4c6a592df04c293e8c07122e80a252 - Installing whmcs/whmcs (8.13.1):Downloading(100%)Validating /home/user1/public_html/clients/vendor/whmcs/whmcs/53f6bd5053104db7d371b82992bde136.zip Package operations: 1 install, 0 updates, 0 removals Updating dependencies Loading composer repositories with package information

Give up on this one. Dead project and owner not answering tickets even after renewing. He's just collecting money now.

this problem happens randomly, I can't determine the root cause, however I found some unusual things. - It's missing some POST The error transactions only have 2 POSTs including v1/payment_intents/pi_ xxxxxxxxxxxxxx v1/payment_intents/ normal transaction: v1/payment_intents/pi_ xxxxxxxxxxxxxx/capture v1/payment_intents/pi_ xxxxxxxxxxxxxx v1/payment_intents/

@ArkHost - please limit the post offerings to once per week moving forward - thanks!

We’re going to go ahead and grab an Exchange Online license ourselves to get it working for now. Hopefully, WHMCS will notice shared mailboxes exist in the universe and improve native support ASAP.

This code looks fine for a simple WHMCS custom page. It basically loads the WHMCS system, creates a client area page, sets the title, picks the verify email template, and then outputs it to the user. Just keep in mind that this file only displays the verification page, it doesn’t actually handle the email-verification process itself. That part is done by WHMCS in the backend. If your goal is just to show a “Verify your email before continuing” screen, then this setup is correct.

Version 1.1.2 Released New Features and Improvements: Improved User Interface for Message Variables: The UI for available variables that can be used in messages is now clearer and more interactive. New Notification: User Password Change: Added a new notification to provide more security to the user whenever their password is changed.

Version 1.1.2 Released New Features and Improvements: Improved User Interface for Message Variables: The UI for available variables that can be used in messages is now clearer and more interactive. New Notification: User Password Change: Added a new notification to provide more security to the user whenever their password is changed.

Here is a first look at the WS Multibrand Manager Module. It is getting closer to release. Click Here

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But there could be any other reason... I actually do not know why it happens, I’m only making a deduction.

hi. Thanks for your reply. Up to what I can see from the logs, the reason is here: capture_method: "manual", but I understand that capture_method: "manual" is set for security reasons, and, normally, whmcs confirms the payment "manually". I suspect that the clients sometime close the browser too early, so that whmcs can't trigger the "manual" capture, together with all the other steps (create client account and order). If that's the actual reason, I guess that there's not much to do other then my solution, that does totally fine for me, even if it records any order attempt, also those that are not paid at all.

This isn't something we've done for previous major version updates, so isn't currently planned for 9.0. This isn't one of the objectives of the changes, but could be a pleasant two-for-one. Is it possible that your error_reporting is higher than expected if you're seeing warnings?

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Hi there, We are certainly interested in addressing any defects. Please can you share the replication steps that result in the uncaptured payments, and we will investigate?

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Yeah, Ive hit this - had to license the mailbox - so it has a direct login. 😞

Here is the hook by the way. Vote for its implementation if you think it's of any use. that hook sends the order details to the admin email and saves it in a txt file under "logs" folder

As you might know, whmcs has a problem with stripe: when the payment is not immediately confirmed by stripe (but requires to clic "capture" on stripe dashboard), whmcs does not record the order and the customer details and does not even send any notification to whmcs admin or to the customer. We solved with a hook that sends us an email with the order details, so that: - we know that there was a order attempt - we know that there might be a payment in stripe that requires manual "capture" - if necessary, we have all the client and order details in order to recreate the both client account and order. Here is the hook. <?php if (!defined("WHMCS")) { die("This file cannot be accessed directly"); } /** * Save all checkout data to a TXT file * AND email it to admin * Runs BEFORE order/invoice creation, and before redirect to Stripe. */ add_hook('ShoppingCartValidateCheckout', 1, function ($vars) { // --- 1. Clone and sanitise incoming data ------------------------------- $data = $vars; // Mask any possible card data (good practice even if Stripe never posts it) $sensitiveFields = [ 'ccnumber', 'cccvv', 'ccexpirymonth', 'ccexpiryyear', 'password', 'password2', ]; foreach ($sensitiveFields as $field) { if (!empty($data[$field])) { $data[$field] = '***masked***'; } } // --- 2. Attach cart contents from session (products, domains, etc.) --- $cart = isset($_SESSION['cart']) ? $_SESSION['cart'] : []; $payload = [ 'timestamp' => date('Y-m-d H:i:s'), 'ip' => $_SERVER['REMOTE_ADDR'] ?? null, 'user_agent' => $_SERVER['HTTP_USER_AGENT'] ?? null, 'checkoutFields' => $data, 'cart' => $cart, ]; // --- 3. Build a text representation (for file & email) ---------------- $entry = "==============================\n"; $entry .= "Checkout submitted: " . $payload['timestamp'] . "\n"; $entry .= "IP: " . ($payload['ip'] ?? 'N/A') . "\n"; $entry .= "User-Agent: " . ($payload['user_agent'] ?? 'N/A') . "\n\n"; $entry .= "DATA:\n" . print_r($payload, true) . "\n\n"; // --- 4. Save to TXT file ---------------------------------------------- $logDir = __DIR__ . '/../../logs'; $logFile = $logDir . '/pre_stripe_checkout.txt'; if (!is_dir($logDir)) { @mkdir($logDir, 0700, true); } @file_put_contents($logFile, $entry, FILE_APPEND); // --- 5. Send email to admin ------------------------------------------- // This uses WHMCS' built-in admin notification helper. // The "system" type means it goes to the system email / admin notifications. if (function_exists('sendAdminNotification')) { $subject = 'Pre-Stripe Checkout Captured'; // Use <pre> so the print_r formatting is readable in HTML email $message = nl2br(htmlspecialchars($entry)); sendAdminNotification('system', $subject, '<pre>' . $message . '</pre>'); } // IMPORTANT: Do NOT return an error. Just let checkout continue. return; }); I suggest to implement it. It would be great if it would offer some sort of customization in the admin area.

Please get in touch with us here https://whmcsglobalservices.com/whmcs-custom-development/ , and we can develop the custom Telegram module as we developed for WhatsApp, so Telegram is not a big deal for us.

Hey WHMCS Community So here’s the thing… I love WHMCS. It’s great. But right now, it has a little “quirk” when it comes to shared mailboxes. Imagine this: I’ve got my main mailbox doing its thing, happily bringing in emails. But then there’s the shared mailbox, the one that all the support team emails go to. WHMCS? It sees it… but then pretends it doesn’t exist. 😅 Here’s the geeky version: WHMCS currently uses /me/messages from Microsoft Graph API. This only fetches emails from the authenticated user’s mailbox. Shared mailbox? Nope, invisible. Even if Full Access is granted in Exchange and you’ve got all the delegated permissions like Mail.Read.Shared, WHMCS is like, “I don’t see anything here. Must be Monday.” The right way (according to Microsoft Graph) is: GET https://graph.microsoft.com/v1.0/users/{shared-mailbox}/mailFolders/inbox/messages Yes, WHMCS, that mailbox does exist, and yes, I do have permission to read it. What I’m asking: Can WHMCS please natively support shared mailbox imports? Guidance on exactly which delegated permissions are needed (so I don’t go on a wild goose chase for nothing). Support for the correct Graph API endpoint. Bonus points: documentation for optional PHP session settings for cross-site OAuth flows (because apparently, cookies are shy and need proper settings to stick around). Expected outcome: Fetch emails from shared mailboxes without needing a license for it. Less headache, more sanity. WHMCS behaving like the email superhero it’s meant to be. Anyone else banging their head on the “shared mailbox wall”? Let’s commiserate, share workarounds, and maybe get WHMCS to notice that shared mailboxes exist in the universe. Thanks!