Evolve Web Hosting Posted Sunday at 10:46 AM Share Posted Sunday at 10:46 AM I just completed a fresh install of 8.13.1 and no mater how many times I click 'deny' about the Analytics tracking, that notification returns every time I revisit the dashboard. How do I make this stop? 0 Quote Link to comment Share on other sites More sharing options...
twhiting9275 Posted Tuesday at 12:15 AM Share Posted Tuesday at 12:15 AM Yup. It's a plot! The only way to make it go away is to 'allow tracking' Sad, really. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted Wednesday at 04:43 PM WHMCS Support Manager Share Posted Wednesday at 04:43 PM Hi @Evolve Web Hosting, When you dismiss the message or click Deny Tracking, a cookie; trackingOptInDismissed is set to ensure the prompt is not displayed again for that admin. Please ensure that your browser isn't blocking the cookie from your website or deleting it, so that your choice can be remembered. 0 Quote Link to comment Share on other sites More sharing options...
DennisHermannsen Posted Wednesday at 08:48 PM Share Posted Wednesday at 08:48 PM 4 hours ago, WHMCS John said: When you dismiss the message or click Deny Tracking, a cookie; trackingOptInDismissed is set to ensure the prompt is not displayed again for that admin. We've had the same issue, but only for select admins. They do have the cookie, but the little banner is still showing. I can't recall how we fixed it but it was a lot of cookie-clearing and logging out/logging in - and then suddenly it happened for my own account for a few minutes. I actually thought it was a problem with our WHMCS installation but seeing this post, I think it's a problem with the software instead. 0 Quote Link to comment Share on other sites More sharing options...
Evolve Web Hosting Posted 12 hours ago Author Share Posted 12 hours ago 19 hours ago, WHMCS John said: When you dismiss the message or click Deny Tracking, a cookie; trackingOptInDismissed is set to ensure the prompt is not displayed again for that admin. Please ensure that your browser isn't blocking the cookie from your website or deleting it, so that your choice can be remembered. This may have been the intended behaviour but it's not reality. No matter what browser I use, the notification never goes away. It's always there every time I visit the dashboard. 0 Quote Link to comment Share on other sites More sharing options...
twhiting9275 Posted 8 hours ago Share Posted 8 hours ago 4 hours ago, Evolve Web Hosting said: This may have been the intended behaviour but it's not reality. No matter what browser I use, the notification never goes away. It's always there every time I visit the dashboard. Yup Can confirm this behavior with at least one install Dismiss it, it goes away temporarily. Hit the dashboard again, and it comes right back 0 Quote Link to comment Share on other sites More sharing options...
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