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Analytics tracking notification won't go away


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  • WHMCS Support Manager

Hi @Evolve Web Hosting,

When you dismiss the message or click Deny Tracking, a cookie; trackingOptInDismissed is set to ensure the prompt is not displayed again for that admin.

Please ensure that your browser isn't blocking the cookie from your website or deleting it, so that your choice can be remembered.

 

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4 hours ago, WHMCS John said:

When you dismiss the message or click Deny Tracking, a cookie; trackingOptInDismissed is set to ensure the prompt is not displayed again for that admin.

We've had the same issue, but only for select admins. They do have the cookie, but the little banner is still showing. 
I can't recall how we fixed it but it was a lot of cookie-clearing and logging out/logging in - and then suddenly it happened for my own account for a few minutes.

I actually thought it was a problem with our WHMCS installation but seeing this post, I think it's a problem with the software instead.

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