Resolved Cart checkout error

[enrapture]

Hi, I've been trying to resolve this for hours now. We have the Stripe and BAsic PayPal gateways installed and setup. When we make any purchase we are getting an Oops error on the "cart.php?a=complete" URL:

Error: Undefined class constant 'Active' in /*****/includes/invoicefunctions.php:0
Stack trace:
#0 /*******/cart.php(0): getNewClientAutoProvisionStatus(1)
#1 {main}

(The *** are redaction not the actual error)

Has anyone else seen this or have a solution? We can't get past it which is causing us some grief.

The Stripe orders are not completing and PayPal isn't redirected at all.

[enrapture]

We have managed to stop the Oops error by uploading the invoicefunctions.php file from 7.8.3. That may be bad but the checkouts appear to be working. From there we tried to refund the orders we had made. Every attempt whether its via Stripe or PayPal gives a new Ooops error in the site admin:

Whoops\Exception\ErrorException: Cannot redeclare getinvoicestatuscolour() in :0
Stack trace:
#0 /*****/vendor/whmcs/whmcs-foundation/lib/Utility/Error/Run.php(0): WHMCS\Utility\Error\Run->handleError(1, 'Cannot redeclar...', '', 0)
#1 [internal function]: WHMCS\Utility\Error\Run->handleShutdown()
#2 {main}

It appears that the refunds do actually go through, though.

[WHMCS Peter]

Hi @enrapture,

Thanks for contacting WHMCS with this.

I have been able to replicate this issue and believe it is only limited to installations who currently have the "Only Auto Provision for Existing" option check in Setup >> General Settings >> Ordering. By disabling this function temporarily, this issue will be resolved until a fix can be provided.

Case #CORE-14166 is open with our developers in order to have this reviewed for future releases. Whilst I cannot provide an estimated time for completion for this, once we resolve cases and push features they are available at our change log, here:

http://changelog.whmcs.com/

I apologize for the inconvenience, and appreciate your patience as we work to resolve this.

Thanks again for taking the time to report your findings.

[enrapture]

Thanks, Peter.

We'll look into that right away.

Can you confirm if it is both errors that I mentioned, please? The checkout and the refund?

 

 

[WHMCS Peter]

Hi @enrapture,

I can confirm that this issue is having a hotfix created which I will supply to you shortly. The additional issue related to refunds only occurred after you replaced the 7.9.0 file with the one from 7.8.3, correct?

I'd recommend replacing that file back with the 7.9.0 copy to resolve your refund issue and temporarily disabling "Only Auto Provision for Existing" to resolve your ordering issue.

I will Private Message you shortly with the hotfix to test.

[enrapture]

Yes, it was. The file is back and I've adjusted the setting you mentioned. All seems to be working.

Thank you so much for the quick support. We'll install the hotfix when ready and report back to let you know.

[WHMCS Peter]

I'm pleased to advise that we now have a hotfix for this issue. It is available for download here:

 

Should you wish to utilise it, please unzip the directory, maintaining the directory structure and overwrite any files if asked to do so.

[enrapture]

If anyone else reads this the hotfix appears to be working correctly. Thanks, Peter and the rest of the team that got the solution to us so quickly.

[WHMCS John]

Hi all,

I'm pleased to advise this is addressed the 7.9.1 maintenance update. Please apply this update via Utilities > Update WHMCS:

Quote

CORE-14166 - Prevent error at checkout when auto-provisioning for existing clients

https://docs.whmcs.com/Changelog:WHMCS_V7.9.1

[Phabs]

Helo, 

I have been trying to fine a way out to  the error with my domain order from the front end, when i click on checkout it reports opps Error: Invalid TLD/Registration Period Supplied for Domain Registration

Now when ever you click on register a domain it displays the below:  error 409

Conflict

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@phabshub.com to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

  

Kindly help