melotel Posted September 11, 2019 Share Posted September 11, 2019 I have enabled Time Based Tokens for clients. However, when they navigate to security and attempt to enabled the setting they get an error. Loading...An error occurred while communicating with the server. Please try again. 0 Quote Link to comment Share on other sites More sharing options...
Nick A Posted September 12, 2019 Share Posted September 12, 2019 Just curious - what is your Friendly URLs setting? Do you see the same error if you change it to "Friendly index.php" ? 0 Quote Link to comment Share on other sites More sharing options...
melotel Posted September 12, 2019 Author Share Posted September 12, 2019 11 minutes ago, Nick A said: Just curious - what is your Friendly URLs setting? Do you see the same error if you change it to "Friendly index.php" ? 0 Quote Link to comment Share on other sites More sharing options...
melotel Posted September 12, 2019 Author Share Posted September 12, 2019 13 minutes ago, Nick A said: Just curious - what is your Friendly URLs setting? Do you see the same error if you change it to "Friendly index.php" ? FYI. i tried to toggle this to all options and it did not make any difference in it working or not. I will point out tho, that I do have a customer sub-directory for whmcs and it's on a sub-domain.. 0 Quote Link to comment Share on other sites More sharing options...
wsa Posted September 12, 2019 Share Posted September 12, 2019 My work fine and am use Basic URL 0 Quote Link to comment Share on other sites More sharing options...
Radsy! Posted September 18, 2019 Share Posted September 18, 2019 On 9/11/2019 at 8:14 PM, melotel said: I have enabled Time Based Tokens for clients. However, when they navigate to security and attempt to enabled the setting they get an error. Loading...An error occurred while communicating with the server. Please try again. we to have this where its not working any more ...... 0 Quote Link to comment Share on other sites More sharing options...
Administrators WHMCS John Posted September 18, 2019 Administrators Share Posted September 18, 2019 Hi there, This typically indicates out-dated templates. Please review this guide for advice updating them: https://help.whmcs.com/m/90416/l/1137873-problems-with-one-or-more-features-following-update 0 Quote Link to comment Share on other sites More sharing options...
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