I can't seem to find any instruction about when the various emails are sent to the customer. This would be helpful for all emails but specifically I'm wondering what the difference is between "Credit Card Payment Due" and "Credit Card Payment Pending." Does it really charge the card, send the Pending email, and then also send the Payment Confirmation email immediately after when the payment finishes? It seems like annoying overkill if they get the Pending email for every transaction, but if it only gets sent under an unusual condition then I'd like to know what that is.
Might you know of any sneaky ways, or creative things I can do to stop this?
Can you please tell me how to prevent, block and disable any non-English letters? Specifically, I think it would be great to prevent letters from the Cyrillic script (Russian Alphabet). Literally, every spam ticket I get is from Mother Russia.
I know there is form captcha, but I don't want to use any services related to google or even the baked in WHMCS. The less steps a visitor has to do to get support the better.
Thanks for your time,
https://en.wikipedia.org/wiki/Russian_alphabet https://docs.whmcs.com/Spam_Control don't see anything here don't see anything for search query: site:whmcs.community block russian letters still doing R&D for search operator: bootstrap 3 input field validation block russian letters
I am a little confused at what constitutes that an email template is or isn't shown in the drop-down list when selecting a welcome email for a product.
I am trying to set a welcome email but I don't see it in the drop-down. I only see about emails for the selection when there are plenty more.
Email Templates configured:
Email Templates shown in drop-down for a product:
Can anyone shed some light on this for me?
So I have just signed up with crisp. My business email address is firstname.lastname@example.org. Crisp asks for an email address when signing up and sends you the chat transcripts after the conversation is complete.
The problem is that Crisp sends these transcripts from email@example.com
Now I have piping enabled for firstname.lastname@example.org for my General Queries Department so I keep getting the transcript opening tickets on the support system.
NOW I have to go and delete every support ticket that gets opened because blacklisting each email address is pointless because the sequence will always change and never be the same so its useles to blacklist it.
I want to add a wildcard in the Spam Control System *@bluesteam.on.crisp.email so that NO transcripts can open a ticket but lo and behold, there is no such thing as a wildcard on the Spam Control.
How can this be? It's such a simple feature that should be enabled with every spam control system.
Has anyone got a solution to this?
Hello, in WHMCS 6.3 in last days i started receiving significantly higher amount of SPAM support tickets than before. (bot spam not real people)
So i tried to switch "Captcha Type" from "Default (5 Character Verification Code)" to "reCAPTCHA (Google's reCAPTCHA system)"
I seen i already had prefilled public and private key there and i verified it is correct/same with keys in my google account where i added my site already.
But when i open contact form as a non logged in user in Firefox and Tor browser, it does not show up the recaptcha, it shows only:
When submitting, it says "The characters you entered didn't match the image shown. Please try again."
Is there any work around/hack (by editting some files) so i can prevent support ticket SPAM?
The default WHMCS 5 chars. captcha show up, but SPAM bots started going over it.
In recaptcha account, server side integration URL is: https://www.google.com/recaptcha/api/siteverify
<div class="g-recaptcha" data-sitekey="PubKeyHere"></div>
I see my recaptcha is "v2" type\
Update: The cause of this issue was Content-Security-Policy in .htaccess file that denied google domain.
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