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malfunction last won the day on December 18 2021

malfunction had the most liked content!

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About malfunction

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  1. That's just my point, they are to blame. There are zero benefits to me from them using ionCube. It's only purpose is to guard WHMCS' crappy source code and as mentioned previously that is not my problem. But they make it my problem, leaving me unable to run a current version of PHP (which is quite shocking) and gives rise to all sorts of other issues with unfixable bugs, undocumented 'features', busted licensing servers and so on. Find a way to protect your IP that doesn't negatively impact your customers, people.
  2. Indeed, WHMS have a habit of making their problem into my problem. Licensing is their problem. From my end I could not care less about their licensing and, to the extent it needs to be there at all, expect it to be completely transparent. But the unsatisfactory reality is that I am impacted by licensing server failures, I am impacted by being forced to use obsolete versions of PHP because of their reliance on ionCube.
  3. Yes, I think what he's asking is a definitive answer as to whether the ending of his leased license will result in disabling of the front end, the back end, or both. If it was me (not that I would be paying WHMCS for a leased license when I already have one I bought outright), I'd be considering a nulled version of the software, run on some old, air-gapped server at my location. That way I could easily check things in the admin, run reports etc for a year or two, before finally lighting my WHMCS install on fire.
  4. Yes, that's exactly what is going on here and the way WHMCS now works. Don't expect changes this side of the apocalypse.
  5. Well, you need only inspect the bustling 8.3 Beta forums to fill yourself with confidence. They have been there for a whole month, with thousands of visits, but zero bugs reported, so obviously there are none. Thus, throw it out to GA. What could possibly go wrong?
  6. I don't think ResellerClub is anything to do with Oakley Capital, are they not a part of the EIG sh*tshow? But if they were it would be a pretty serious conflict of interest to be offering free WHMCS & cPanel (because if you are WHMCS & cPanel then you can) if you buy their junk hosting.
  7. No, I don't believe that it will. The problem there is not the volume of support requests they have to field, it's an attitude problem which comes from the top. Starting with their self-styled caped crusader "Head of Support". The fish rots from the head.
  8. No, they didn't forget about you at all, they explicitly identified you as a member of a class that was generating little or no revenue for WHMCS and set out to change that. They have admitted that officially in remarks like this from the CEO: You can't just pay occasionally, you have to pay all the time, even if you already bought the product outright. Heaven forbid you should only pay for what you actually get, they want more and more and more. This is what being owned by vulture capitalists gets you. They think they can't lose with that policy, either they continue to receive the same zero dollars per month from you, or you capitulate and pay monthly. I believe that the actual result is they will make less, with the "intermittent access" payers like me refusing to go monthly on principle, and the reputation damage from a lot of disgruntled customers hurting them more widely. You don't want the core of your business enmeshed with a company you can't trust, and you can no longer trust WHMCS.
  9. All we get is spam through ours anyway, tons of it every day 🤬 Enabled the WHMCS captcha for a while (the blue numerals) and it actually got worse, not prepared to use Google reCaptcha spyware product so we have to live with it. It was convenient, but really the best solution is to not use it and code your own. Actually, thinking about it, that extends to the entire product.
  10. It's a fallacy that the number of upvotes or creation date has anything to do with the probability of any given feature request being adopted. Experience has shown that new features are selected based primarily on the affiliate income potential for WHMCS with a sprinkling of random minor tweaks that nobody asked for to make them look like they are providing value. The feature request system is basically there to keep you preoccupied reading/posting/commenting/voting while WHMCS carefully lifts your wallet out of your back pocket, unnoticed.
  11. They don't want to hear your comments, or mine, that's pretty clear. How to say "go and kick rocks" in 1,441 words.
  12. Correct, although if you take the advice of one of the embedded tweets and just search "adobe cancel fee" in your favorite browser you'll find people talking about this all over the place. I don't mean to make this thread about Adobe, just observing that WHMCS seem to be emulating them. "Plunderstorm" indeed 😂
  13. You can find more satisfied Adobe clients here, together with a handy dandy graphic showing how it all works: This is currently trending because evidently Adobe are now charging fat cancelation fees for people to extricate themselves from their software rental scheme. Much talk of piracy in the face of morally bankrupt organizations such as these https://twitter.com/search?q=adobe I suppose I should be happy WHMCS haven't charged me yet, for the privilege of having our owned license made unusable.
  14. You mean you contacted WHMCS about something in their system that didn't work properly and they gave you bad information? I'm shocked. Shocked, I tell you. For what it's worth I had the same outcome when I tried with my domain. Or maybe that's just because our lifetime owned license isn't worth anything any longer 😐
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