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Welcome to WHMCS.Community baymax! We're glad you're here please take some time to familiarise yourself with the Community Rules & Guidelines and take a moment to introduce yourself to other WHMCS.Community members in the Introduce Yourself Board.

Glad you have this sorted 🙂

Wow, I think I mentioned in the initial post that I am unable to get in touch with the developer. That’s why I posted it here to see if anyone has any other solutions. 🙂

Hello @slim Under Setup > General Settings > Security try unticking the 'Disable Session IP Check' checkbox, we do check your IP for each session so if the IP changes you will need to re-login with this ticked

You would normally redirect to the hostname of the server or otherwise the user will get an SSL warning as the certificate will not match the url or IP address that you are redirecting them to. WHM itself also has redirect settings in the tweak settings section and will normally redirect to the hostname as well from there, so even accessing it by it's IP address it will then redirect to the SSL secured hostname

I ran into an issue with this hook today - it works fine on a product linked to cPanel, but with other products it shows a blank page. with the assistance of sentq, I was able to tweak it to work correctly. <?php use WHMCS\View\Menu\Item as MenuItem; add_hook('ClientAreaPrimarySidebar', 1, function(MenuItem $primarySidebar) { $service = Menu::context('service'); $domain = $service->domain; $servertype = $service->product->servertype; # Not cPanel, no links added if ($servertype!="cpanel"){ return; } if (!is_null($primarySidebar->getChild('Service Details Actions'))) { $primarySidebar->getChild('Service Details Actions') ->getChild('Login to cPanel') ->setUri('http://'.$domain.'/cpanel'); $primarySidebar->getChild('Service Details Actions') ->getChild('Login to Webmail') ->setUri('http://'.$domain.'/webmail'); } });