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Showing content with the highest reputation since 03/21/21 in all areas

  1. 8 points
    Basically, we're all being forced onto plans that are an order of magnitude more expensive with zero days notice. It's flat out fraud. We paid for a lifetime owned licence and have been paying our annual support fees for a decade, and these greedy bastards have decided that the middle of a pandemic is the perfect time to screw us all over.
  2. 7 points
    You're allowing us to spread our $120 a year update payment over 12 easy monthly payments of $849.95? That's really good of you, thanks guys!!!
  3. 7 points
    and the related kb article... explains why transferring owned licenses was stopped months ago.... i've still got an owned license, but I haven't used it in years - I haven't paid a penny direct to WHMCS in six years, and knowing the disgrace of what's been going on in the Support department for the last few years, that's not going to change... not removed... consolidated into one thread, but some posts will remarkably fall through the gaps and never be seen again.... I imagine the threads on WHT will be the easiest location to say whatever needs to be said. so true - the more money WHMCS users have to spend on the core product, the less they can spend on addons, customisations etc.... I can see a lot of developers moving on due to this ridiculous change.... and a lot of users switching to nulled options... *sighs* I will need to have a think over the Summer about whether it's worth carrying on supporting this nonsense - these forums have been dying over the last few years due to the neglect / incompetence of those in charge... the product is going nowhere... sadly, neither situation is going to improve any time soon.
  4. 6 points
    You can't be serious with this statement. WHMCS will run until the PHP version no longer supports it, or some security flaw comes along that you won't offer a patch for, just like the most recent one. As for "spreading the cost out over the year"? Disingenuous at best. Bring consistency for users? You've got to be kidding. This is a money grab, and a way to finally do away with the folks that thought purchase of an owned license would get them actual consistency. Little did we know that the final objective would be to get all users paying far more, "consistently", for you. Disheartening, and I'm sure it's all falling on deaf ears, since any pricing changes here will likely be upwards, and not in favor of any "grandfathered" licenses. We're being "grandfathered" in the Eskimo sense...stuck on an ice floe to drift until it melts.
  5. 5 points
    Chris, Do you consider a price increase of 85x to be reasonable? Also on the new pricing, once you go 1 customer over 10k, your price goes from $249 to $849? Can you just admit what's going on, which is a huge, greedy cash grab. I've never even heard of a price increase of around 8400% before. There is literally no justification for it, you know it, we all know it.
  6. 5 points
    the most positive spin you can put on the last 24 hours is that someone at WHMCS handled the announcement process very very badly... i'm struggling to think of a worse example of how to announce something like this. judging by the vast number of emails I received this morning, I think a lot of users have now passed the point of no return and will move on elsewhere - I don't blame them. btw - I suspect the timing of the announcement might be linked to it being the first day of the UK tax year.... either that, or it was a remarkable coincidence. absolutely he knows - either that, or he's a puppet who's not really in charge... can't have it both ways. it's too late now, but he would have been better served spending less time hiding behind blog posts, and more time reading/posting in this place, and not delegating the responsibility to others who don't have the authority to say boo! and can only reel out the copy&paste corporate sentences.
  7. 5 points
  8. 4 points
    Like a price increase and removal of your lifetime license? šŸ˜‰
  9. 4 points
    @AALayer if you ever want to sell your whmcs.design domain give me a shout! It'd be perfect for an up coming project! Basically an image hosting site, where people can upload their photos of infected genitals. For science. Mostly.
  10. 4 points
    Not sure about you, but I did not agree to profit sharing. Someone having 10, 100, 5000, or a million clients does not mean WHMCS loses money because their costs do not go up when mine do. The only potential for costs on their side going up is support and if that is the case then they can simply limit the number of tickets per month or per year. Plenty of businesses that do software limit the number of tickets and I would prefer that over seat pricing any day. Seat pricing is needed in some cases, like where the demand is low for a product.
  11. 4 points
    You must be new here. They don't care about loyal customers but money. Many of us here are loyal to the brand for years and have tried to help others, as well wasted countless hours trying to make WHMCS better. We always got silence. WHMCS will not change because a few customers whine about pricing. Their already huge and are making more profit every year. They don't want lousy customers paying a few bucks a month. I don't think you understand what WHMCS wants as a company. They want to move into a leased SaaS model, one you will have to pay them a share of your profits, for every customer and every thing you sell. Why else do you think they even launched something like the MarketConnect...
  12. 4 points
    Be very aware of HostBill. I sold my license with them. They do all sort of tricks and change their licensing price by the month. They have changed pricing 100 times before. Their trick now seems to be that your purchase the modules but if you then later want the updates you need to buy them again. That way you keep buying the module every year if you want updates. And technically the software is worthless without the modules. Instead of just charging a fixed yearly update, this model is even more deceiving. I also reported huge security vulnerabilities to their developer before and they claimed it was not an issue but how cPanel worked. Its not an issue when you can take over another customers DNS and hijack their entire domain? Well, that should tell you something about them. The developer them silently fixed the issue without telling anymore but insisted it was not a security a hole and then they decide to charge for that. The person behind Hostbill is a crook and some people even claimed he was probably a junkie based on how many times he changed pricing, sometimes even the same day. Hostbill also seems to be based on a stolen WHMCS version 4. They now changed the code enough to have no differences but initially even their documentation was a plain clone copy. I would never trust Hostbill for anything serious. The owner is unstable. And could tomorrow just decide to close down the business and you will find the whole website removed. He is that unstable.
  13. 4 points
    And they will reinvest that money into making Blesta a better product!
  14. 4 points
    My annual support expires in just over a month. This is a 450% increase in fees for me, in the middle of a pandemic. WHMCS are nothing but thieves and liars...
  15. 4 points
    So, let me get this straight..... We took a chance years ago to support a budding WHMCS by shelling out for a lifetime license. THEN, we pay our annual support fees for YEARS, NOW, we are being forced to pay monthly? What the hell man, this is how you treat your early adopters and supporters? This is very cPanelish in that loyal customers are just being made to swallow higher prices as a reward for their loyalty.......
  16. 3 points
    A similar thing happened to me many years ago, but I got revenge and I always do. You can take advantage of their limited coding skills to reverse their hack attempts. It's super funny as few days later they start crying for help on sites like webhostingtalk, lowendtalk, stackoverflow and sometimes even here šŸ¤­
  17. 3 points
    Me neither šŸ˜. They don't make much out of us, just occasional updates but equally we don't cost them anything either; we don't use WHMCS support because it's utterly worthless. With our owned license we have several choices now: * keep with the current version and stay running PHP 7.2 for ever. Obviously not sustainable, but little alternative for now as our access to updates has been removed without notice. Our install is old enough to not even qualify for security patches. * throw away our owned license and start renting the product we already paid for lifetime access to, cost increase from $0 to $$$$. Except for fixing security shortcomings in their product it doesn't offer anything much for the money, just the aforementioned useless support and some useless features designed to generate more affiliate income for WHMCS. There's nothing in there that reduces our costs or increases our sales. * go somewhere else after ten years. That's a lot of work, but looks like the most likely eventual outcome. I don't know who they think their customers are, but with an economic downturn and this global virus nonsense we're struggling here. Our clients are small businesses that are downsizing, quitting, retiring, going bankrupt. Constant downward price pressure from predatory VC-funded big box hosts, upward pressure on everything else, power, cooling, hardware, labor etc., and apparently billing software. Our prices are lower now than they were 15 years ago when we started and we're still the high-priced player in our space. Show me some other products that cost less now than they did in 2006. Prices to long-term clients stay the same of course, as is customary in this industry, that's one reason we prefer owned licenses as we have little room for 2021 costs when we are charging 2006 prices. I expect we could find more money for WHMCS if they insist, but it's not coming from a big money pile, it's going to come from chopping something else here or at the expense of my kids. And WHMCS doesn't deserve it. We're not going to make sacrifices for a company that actively wants to bleed us of every dollar we have, and then some more. I don't expect a partnership, but I at least want to work with companies that are somewhat on our side, support our cause and treat us with a little care and respect. WHMCS is not such a company.
  18. 3 points
  19. 3 points
    WOW Brian! You contributed so much and you are not even in the hosting game? I will not waist my time on WHMCS again because we are leaving , but I would like to give a BIG thank-you here for all of your kind ,precious, free and better-than-WHMCS-support 's support
  20. 3 points
    WHMCS has been a sinking ship for years. This has given me the motivation to move quite a few licenses to other services that honor their word. WHMCS simply cannot be trusted and it is shame. RIP WHMCS.
  21. 3 points
    On the DirectAdmin Website, under "Extras", they are mentioning two similar billing solutions: Blesta, and the relative new WiseCP. https://www.wisecp.com With WiseCP you can even get a free version with up to 25 endcustomers. I just did a testinstallation, and can say that it looks like a much more better designed WHMCS, and its easier to setup, whereas it has pretty almost the same functions. I think I will stay with WiseCP.
  22. 3 points
    i am very interested in joining a class action against them if anyone else is.
  23. 3 points
    That it true right now Blesta and ClientExec is happy that whmcs did this now they going to get clients
  24. 3 points
  25. 3 points
    They are honoring the lifetime agreement as per the email. Just pray you don't need any support or updates in the future, that's where we're all screwed. Very clever to sneakily abuse the support license model to essentially make the owned license a brick. So why bother to say 'if you have an owned license you can continue to use it'? What's the point? Very very sneaky. Terrible way to reward the folks who bought into you early to prop you up......
  26. 3 points
    As of this afternoon I have tasked a member of our team to find a suitable replacement for WHMCS. We invested in WHMCS during the early years and now we are getting screwed over and forced to pay more money for a product we already paid for and continue to pay for every year. We feel this move by WHMCS is going to cost them money rather then make them money
  27. 3 points
    We are migrating to Blesta. Already with them for one of my brands, and will be migrating the other one over the next month or so.
  28. 3 points
    This price increase, including the abolition of support for owned licences, is an absolute impertinence. I am curious how WHMCS wants to justify this, because this is how WHMCS is doing away with itself.
  29. 3 points
    Absolutely disgraceful. As a developer of WHMCS products, you've not only hurt your clients but also handicapped developers with these outrageous fees. Will be re-evaluating many aspects of our business and our support for WHMCS moving forward.
  30. 3 points
    Disturbing and unacceptable news. class action time?
  31. 2 points
    @D9Hosting Let's say that GBP is currency with id 2. Then you can use in your template: Just found in footer.tpl that you can also use:
  32. 2 points
    using the API in a hook? <?php # TLD Pricing on Custom Page Hook # Written by brian! function tld_pricing_on_custom_page_hook($vars) { if ($vars['filename'] == "subpage" && empty($vars['tldPricing'])) { $results = localAPI('GetTLDPricing', array('currencyid' => '1',)); return array("tldPricing" => $results['pricing']); } } add_hook('ClientAreaPage', 1, 'tld_pricing_on_custom_page_hook'); just rename "subpage" to whatever your subpage filename is (without the. .php) and select your preferred currency ID value - the returned prices won't be currency formatted (e.g no prefix/suffix), but I assume you will already know what they are and so can be added manually, or you could loop through the results array and add them in the hook (if you had to!). using Data Feeds would be an option - but if you prefer to stick with the array format used elsewhere, then the API may be your best bet.
  33. 2 points
    I never imagined they'd go this far. My imagination tends to be limited by my own moral compass, so that limits the things I'd believe could be done here. VCs and corporations have no such limits. We'll see.
  34. 2 points
    if it gets below 2, I might get some promotional mousemats and pens made and send them to the WHMCS staff... but only if they behave themselves lol.
  35. 2 points
    It works now. Not the most elegant script I coded but at the moment I have other plans.
  36. 2 points
    I'm not sure his notion of leaving is tied to lack of a license. Sounds more to me like he's decided they aren't deserving of his efforts any more with this latest stunt. We have plans in motion as well, and it's time to accept that the future is not with this software, unless you like the way things are going and how you've been treated. Not many seem to feel that way. To add, brian!, you've been a huge help to me, personally. Thank you. Don't know why you'd want to but if you want to stay in touch, just PM for my contact. I won't force that on you.
  37. 2 points
    Hi @brian! I can understand that everyone is looking for different options or developers leaving or choosing other solutions or markets, but this community developed not because WHCS created it for all to be a part of it BUT due to the members who actively participated to help each other. Can we create a new community so that people who want to keep in touch can connect and share ideas, thoughts and new solutions that they develop etc. Once I integrated BOXBILLING for a reseller long back for their billing needs and it looked good for only $5 a month, I heard that now it's opensource, can't everyone join hands to get this going . URL - https://github.com/boxbilling/boxbilling This may help so many small and medium hosts / resellers run their hosting business successfully during COVID-19 circumstances and support themselves and their family, why not do something which WHMCS people have not thought about exactly similar to the case where they just dropped a price BOMB. #DOGOOD #WHMCSCOMMUNITYMEMBERS-ROCK
  38. 2 points
    Yes, that's correct. I think, for myself at least, it's being forced off the owned license that's really sticking in my throat. That, and the way it was done were not at all friendly towards long term customers. It was a kick in the teeth, and they're basing cost on something that has nothing to do with the operation at their end and costs them nothing. We are being charged more simply because we're using it and have seen some success in business, so it's a money grab (and increases will continue).
  39. 2 points
    In terms of alternatives I'll throw in WooCommerce. We've been doing a lot of WooCommerce projects in the last years and always thought about migrating from WHMCS to WooCommerce. As we did all our hosting integrations for InternetX, LiveConfig (control panel) and Proxmox ourselves anyway it won't be too hard to migrate that into some custom WordPress/Woocommerce plugins. We already built a prototype using ACF Pro, CPT UI Extended, Admin Menu Editor Pro and AdminColumns Pro and are pretty surprised how good this all works. Especially since WooCommerce combined with Germanized Pro here in Germany does really work better in terms of privacy / DSGVO than WHMCS ever will. Combined with ElasticPress, WooCommerce Custom Orders Table and maybe even WooCommerce Product Tables this should even work for larger providers. In fact I know one of our partners (50.000+ hosting clients) moved from Blesta to WP/Woo some time ago and is still happy with its custom solution. It might sound a bit unconventional at first, and it's not for everybody. You definitely need to be able to code your own WordPress plugins. After some intensive testing in the last days I'm pretty sure all WHMCS can do can be done with Wordpress, WooCommerce, some premium plugins and some custom built plugins. And after all, it's all Open Source and not as much of a "lock-in" as WHMCS is.
  40. 2 points
    @WHMCS John any jobs going? Bigfoot seems much more on the ball than the support staff? I'm sure many will stay if you appoint him as chief spokesperson! If not, for Ā£1300 a month he will train you!
  41. 2 points
    Hi Everyone, Never Host All Your Clients With A Single Server Even If It Costs Less!! We have 3 companies and yes this is going to change how we use WHMCS I had been expecting such a change as cPanel prices changed allowing almost no time and raised their price 2019 (While this came all of a sudden and I was going through my OHS and hospitalized. It was a very challenging situation for us and my team members has real tough time discussing with clients know that why they were being given a chance to migrate to Direct Admin at such a short notice else their pricing will increase. This again happened in 2021 JAN and now we have more clients on Directadmin than cPanel We had been working on WordPress Recurring Billing with WooCommerce however that is in a complicated stage currently. We had been using Vision HelpDesk since 2011 for client support and Yes it's very Stable. Vision HelpDesk Support Rocks. We use WHMCS only for Server Management and client billing (3 companies). Now we plan to use - we are working things out - 1. WordPress / PHP based software for Billing 2. Vision HelpDesk For Tech Support 3. WHMCS For Server Management (1 License) 4. Busy Accounting For Accounting based Needs / Zoho Accounting 5. FreedCamp For Task Management (Using since 2018) Please share your thoughts, we are on the same boat...
  42. 2 points
    Whmcs must refund for all owned licenses if you force them for monthly basis.
  43. 2 points
    Really? So don't do it. If you must increase prices, for any reason, increase it for 50%, 100%, 200%, but not 8.000%, that is just pure greed, robbery, immoral and maybe even evil, I have to say. I don't really have any reasonable explanation for this, and I believe that no one on this planet could really justify 3.000 or 8.000% price increase. You know this is not really possible. This is a web based application. If we do not have upgrades that mean that we do not have that software, since this is a web based application, and when next security issue is found we will not receive a patch. Right? That actually mean that we do not have that owned license any more, and that actually makes this owned license a *. This is a web based software and we bought owned (lifetime) license with promised option to buy renewals, of course also for a lifetime. We wouldn't buy owned license otherwise. You could increase updates and support price for 50% or 100%, or even 200%, but 8.000%... I have no words for this.
  44. 2 points
    Ok so, this is practically the one and only benefit in return of the increased pricing. Which in return an average customer has to pay +$2/$300 a month. I'll leave the judgement to you, but I'm sure you agree with most arguments given. However, I do understand the chain of command especially in Private Equity space. There's nothing you can do. Management just decides and you have to carry it out. It's just what it is. The only thing I don't understand is how WHMCS has been able to survive almost 2 decades with pricing maxxed at $39,95 a month (+ additional services) and how $44,95 all of a sudden became the minimum price for 500 clients or more. How can this be justified other then a plain and simple cash grab put to the extreme? I could even sympathize with a price increase of 200% to $79,95 for unlimited clients. This would mean WHMCS revenue would double immediately and given the fact no extra costs are being made, the business became more reliable for the future. However, current pricing would increase WHMCS total revenue at least 4 to 5 times a year. And if that is the case, what do we get in return other then "business as usual and oh btw, you can now chat with us". Are you hiring a shitload of new programmers (lets say 50-100 at least) to fire up development so the ever growing backlog of future requests are finally being... developed? Is there ANY benefit justifying the massive increase?
  45. 2 points
  46. 2 points
    Im using whmcs for 15 years, i have perpetual licence, obviously. in that time the only compitition was hostbillapp, which turn his bussiness model to bigger customers, its a very solid rock solution if you can pay it. Plesk buys cpanel. And then Cpanel buy buycpanel.com , and they closed it. Cpanel increase his licence model, from 20 $ to 150 $ each server in our case, and obviosly we moved to Directadmin for hosting and install Cwp for dedicated (free solution). bye bye cpanel in several servers, Cpanel buys whmcs, and you see what we will do I will create a post with alternatives, but Blesta is 99 % opensource code, i love that.
  47. 2 points
    IĀ“m switching to the new WiseCP. https://www.wisecp.com which is mentioned on the DirectAdmin website under Extras (aside Blesta) With WiseCP you can even get a free version with up to 25 endcustomers. I just did a testinstallation, and can say that it looks like a much more better designed WHMCS, and its easier to setup, whereas it has almost the same functions.
  48. 2 points
    there are 101 different threads on this now - read them all now while you have the chance before their eventual deletion.
  49. 2 points
    Is this for real? I was angry that my owned lifetime license is no longer valid, and have to migrate to a monthly license. But if they also make these monthly licenses this expensive, I will stick with what I have now and look for options to migrate to another product.
  50. 2 points
    plus currency too - if the addons are priced in multiple currencies.
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