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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (34754 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6597 topics in this forum

  1. Troubleshooting a The file /path/to/whmcs/index.php is corrupted Error

    By WHMCS John,   
    • 1 reply
    • 20.1k views

  2. 7.5 Update Common Errors and Solutions

    By WHMCS John,
    • 0 replies
    • 1.8k views

  3. 2checkout gateway problem.

    By adroitssd,
    • 4 replies
    • 2.9k views

  4. Package Sync Issue

    By ninjaunmatched,
    • 7 replies
    • 2.8k views

  5. Clientarea does not display (weird redirect loop)

    By adz1111,
    • 0 replies
    • 1.1k views

  6. weird mail problem

    By fburger,
    • 1 reply
    • 809 views

  7. Oops! Something went wrong and we couldn't process your request.

    By denully,   
    • 19 replies
    • 92.7k views

  8. customization - modern theme configureproductdomain.tpl

    By cluster,
    • 13 replies
    • 1.9k views

  9. Billable Items not being taxed when set to add to customers next invoice

    By dotinc,   
    • 3 replies
    • 2.1k views

  10. Whois for .ws .wien and .kz

    By bruno,
    • 1 reply
    • 1k views

  11. Problem with contact us form WHMCS

    By Frozen233,
    • 5 replies
    • 2.9k views

  12. Smarty Error

    By JackRabbit,   
    • 2 replies
    • 2.4k views

  13. Curl Error: 56 - Recv failure: Connection reset by peer

    By jvwjgames,
    • 5 replies
    • 2.9k views

  14. Website SSL Not Found

    By neaweb6,
    • 1 reply
    • 1.6k views

  15. Bug - coupon code with free domain name error

    By cluster,
    • 10 replies
    • 1.4k views

  16. customisation - $freedomaintlds output

    By cluster,
    • 2 replies
    • 843 views

  17. id protection is 0 when create new product addon and more...

    By natanet,   
    • 3 replies
    • 1k views

  18. Session issues

    By krokos,   
    • 1 reply
    • 1.1k views

  19. Weird screen after client submits payment

    By neaweb6,
    • 2 replies
    • 943 views

  20. sort domain endings in modern theme

    By cluster,
    • 4 replies
    • 917 views

  21. Sequential Invoice Numbering Issue in WHMCS 7.4.2

    By Makhonge,
    • 1 reply
    • 975 views

  22. SMTP connection to postmark failed

    By nemanjac,
    • 2 replies
    • 2.4k views

  23. WHMSC 7.4.2 MaxMind don't work

    By ngstargate,
    • 1 reply
    • 741 views

  24. logout constant in IPv6

    By rgazetta,
    • 0 replies
    • 832 views

  25. Sagepay - UK - "The BillingState value is too long." error

    By hazardpro,
    • 1 reply
    • 3.9k views
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