TerrasIOI Posted February 20, 2008 Share Posted February 20, 2008 Hello, I need some Live Help application that I can use on my site to chat with my clients. I saw Kayako, but right now $29.95 month is over my budget. Can you recommend some other but with similar functions? Thanks. 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted February 20, 2008 Share Posted February 20, 2008 http://www.providesupport.com/ is excellent - $15/month for a hosted service. 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted February 20, 2008 Share Posted February 20, 2008 We use http://livehelp.stardevelop.com/ Single $120 payment 0 Quote Link to comment Share on other sites More sharing options...
railto Posted February 21, 2008 Share Posted February 21, 2008 trio live, they have a free version, plus there is always craftysytax chat 0 Quote Link to comment Share on other sites More sharing options...
TerrasIOI Posted February 21, 2008 Author Share Posted February 21, 2008 Thank you for your inputs people. I think that http://www.providesupport.com fits my budget and demands right now. Free chats as a craftysytax and LiveHelpCenter is also a solution. Actually I have HCL already installed. I need to switch to paid solution because of support, localization etc. Thanks. 0 Quote Link to comment Share on other sites More sharing options...
BAJI26 Posted February 21, 2008 Share Posted February 21, 2008 We use http://livehelp.stardevelop.com/ also and I love the desktop application, its like msn messenger, kinda. 0 Quote Link to comment Share on other sites More sharing options...
yukiko Posted February 23, 2008 Share Posted February 23, 2008 live chat is good but if you got msn messenger or something that works alot better cause its got everything needed too help cover a issue remotely with the client and keeps everything confitdential 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Developer WHMCS Andrew Posted February 23, 2008 WHMCS Developer Share Posted February 23, 2008 I have a license to php live helper that I am willing to sell on if anyone is interested. The inital year ends on May 13th this year and cost $99 initally Will sell on for $40 if anyone is interested?? 0 Quote Link to comment Share on other sites More sharing options...
yukiko Posted February 23, 2008 Share Posted February 23, 2008 I have a license to php live helper that I am willing to sell on if anyone is interested. The inital year ends on May 13th this year and cost $99 initally Will sell on for $40 if anyone is interested?? has the exploit thats known in it been fixed figure i ask and is the licence transferable? 0 Quote Link to comment Share on other sites More sharing options...
LeMarque Posted February 23, 2008 Share Posted February 23, 2008 This looks good - and the basic edition is free http://www.chatstat.com/ 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Developer WHMCS Andrew Posted February 23, 2008 WHMCS Developer Share Posted February 23, 2008 has the exploit thats known in it been fixed figure i ask and is the licence transferable? Exploit - Honestly have no idea Well, it can be transferred to your domain and all the details in the client area can be changed to apart from the username, 0 Quote Link to comment Share on other sites More sharing options...
HostOrca Posted February 23, 2008 Share Posted February 23, 2008 live chat is good but if you got msn messenger or something that works alot better cause its got everything needed too help cover a issue remotely with the client and keeps everything confitdential Yes but what about customers who do not want to download and install msn messenger? And as for keep everything confidential, I would not be too sur of that myself. I'm looking at providesupport at the moment, looks quiet good, especially the world map showing where each visitor comes from, whether they are in a chat with you, in a chat with another operator etc 0 Quote Link to comment Share on other sites More sharing options...
mrprez Posted February 23, 2008 Share Posted February 23, 2008 I am trying http://www.chatstat.com/. No downloads required. So far I like it. Love the price! 0 Quote Link to comment Share on other sites More sharing options...
MACscr Posted February 24, 2008 Share Posted February 24, 2008 I am trying http://www.chatstat.com/. No downloads required. So far I like it. Love the price! What are you talking about? Their client does have to be downloaded to be used. 0 Quote Link to comment Share on other sites More sharing options...
railto Posted February 25, 2008 Share Posted February 25, 2008 What are you talking about? Their client does have to be downloaded to be used. agreed, i looked at the free one and you need the client, looking to go with stardevelop, love their interface, doing a complete revamp of the entire site inc livehelp 0 Quote Link to comment Share on other sites More sharing options...
MACscr Posted February 25, 2008 Share Posted February 25, 2008 Whats wrong with a a client? Star Develop requires one too? Were only talking about the admin side of things. Neither of them require the site visitor to have any type of special software installed. 0 Quote Link to comment Share on other sites More sharing options...
railto Posted February 25, 2008 Share Posted February 25, 2008 Whats wrong with a a client? Star Develop requires one too? Were only talking about the admin side of things. Neither of them require the site visitor to have any type of special software installed. nothing wrong with a client, tbh makes it easier for me as i have a tendancy to accendtialy close browser windows that i shouldnt, what annoys me is when ppl look at the site then post here saying no client needed, and me having been there previously knowing that it does require a client, simple checking of facts before posting makes everything so much easier. its the old saying, engage brain before mouth 0 Quote Link to comment Share on other sites More sharing options...
mrprez Posted February 25, 2008 Share Posted February 25, 2008 What are you talking about? Their client does have to be downloaded to be used. The customer does not have to download anything. That is what I am talking about! John 0 Quote Link to comment Share on other sites More sharing options...
AVeal Posted February 25, 2008 Share Posted February 25, 2008 I would personally recommend Live Help Messenger by StarDevelop; they've got a hosted version if you would prefer not installing anything upon your servers. 0 Quote Link to comment Share on other sites More sharing options...
ur Posted February 25, 2008 Share Posted February 25, 2008 You can also check out PHPLiveSupport (phplivesupport.com)... they have dropped their pricing for a owned license to about $90. NOTE: There are some issues with it (XSS), (and don't expect any real support), and their site's ssl is expired with a non valid OCSP. But ... if you are good with php and .htaccess you can patch it easily enough. It's also open-source, readble code...so you can even add features. 0 Quote Link to comment Share on other sites More sharing options...
mrprez Posted February 25, 2008 Share Posted February 25, 2008 ChatStat doesn't run in a browser window, it uses IM. 0 Quote Link to comment Share on other sites More sharing options...
MACscr Posted February 25, 2008 Share Posted February 25, 2008 ChatStat doesn't run in a browser window, it uses IM. The client side runs in a browser. The admin side runs a mix of browser/js/and something else. Anyway, the admin side you install. Which is good IMHO. 0 Quote Link to comment Share on other sites More sharing options...
zand Posted March 13, 2008 Share Posted March 13, 2008 Does anybody know of a live chat application that would also have an admin client that runs on Pocket PC? 0 Quote Link to comment Share on other sites More sharing options...
Serenade Posted March 13, 2008 Share Posted March 13, 2008 PHP Live Support is the greatest ever. 0 Quote Link to comment Share on other sites More sharing options...
mylove4life Posted March 13, 2008 Share Posted March 13, 2008 PHP Live Support is the greatest ever. Yes I like that one alot.. It's better then the one Kayako has... 0 Quote Link to comment Share on other sites More sharing options...
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