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Email Verification Link Not Verifying Account Due To Custom Template


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Hi there,

In my WHMCS when clients go to verify their email, they click the link they get in the email, and it brings them to this page:
image.thumb.png.cab1fa0b9d85836b0355b447d28476c8.png

Which is not the default, but if I added the ?systpl=six flag to the URL, it brings to you the page where you can actually verify:

image.thumb.png.1240821eb8ab8942ef17af875c053932.png

What can I do to fix this problem? Does it involve template editing? Is it something else?

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On 28/11/2020 at 02:04, Harrison Mayotte said:

What can I do to fix this problem? Does it involve template editing? Is it something else?

my first thought would be to go to the UHost developer (that's your custom theme) and see if they have an update/fix for this - if it works with Six, but not their custom, then I think it's down to them to fix it.

I suppose you could try copying the user-verify-email.tpl template from Six to your UHost custom and see if that resolves it.

piratedrap.gif

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