An user with admin privileges can delete logs intentionally to hide something
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By HardSoftCode
Security login adds an additional layer of security to your client area. If the user failed login attempts x times then the user remember his password and successfully login he need to enter a second passcode that will be send to his email this will make sure that the user is him and he is the one trying to login to his account and it's not another guy trying to get the user account.
Features
Countdown date picker Template system with 4 templates Social link for social media buttons Page content manager About us and contact us pages only for minigo template Google reCAPTCHA Subscribe form Export subscribers email addresses to CSV file Changelog
Rewrite the code from scratch Improve the UI for admin area Improve move emails to email templates New login with verified link New disable security login if the client enable 2FA New google reCAPTCHA New setup the waiting time to request the PIN code resend New prevent email from saving in log New company logo and copyright in page For more details and screenshot visit the product page
https://www.hardsoftcode.com/products.php?p=product&a=security-login
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Maintenance mode for WHMCS is for preventing any users other than administrators from using the site while maintenance is taking place, though it's not designed to prevent user access during version upgrades. When users attempt to access a course when your site is in maintenance mode, they obtain a message informing them that the site is in maintenance mode. If you wish, you can create a customized maintenance mode message, perhaps stating when the site will be available again or giving the reason for doing maintenance.
Features
Countdown date picker Template system with 4 templates Social link for social media buttons Page content manager About us and contact us pages only for minigo template Google reCAPTCHA Subscribe form Export subscribers email addresses to CSV file Changelog
Rewrite the code from scratch Improve the UI for admin area New subscribe form New 3 new templates New google reCAPTCHA New export subscribers email addresses to CSV file New countdown date picker For more details and screenshot visit the product page
https://www.hardsoftcode.com/products.php?p=product&a=maintenance-mode
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By Norberto Ramirez
Good morning, how are you all?
This time I have a small problem from days ago as indicated by the title of the topic, my WHMCS system is not sending emails to the corresponding clients (payment notice, email verification, password change, new clients and many more).
I have searched the community if there is a related topic and I will not get it who can give me a hand?
Note: I have already reviewed the email platform in the cPanel and everything is fine, the main email sent and receives emails, password and configuration of the same, I think the problem occurred with the last update of the system
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By QuintenRowland
Hi All
Looking for a developer that can build me a couple of provisioning modules ?
Please pm me
Regards
Quinten Rowland
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By HardSoftCode
What is Hive?
Hive is on a mission to help teams move faster. Our productivity platform powers the fast pace at companies like Starbucks, Uber, Google, and Netflix, and we're passionate about changing how people work and communicate. They are one of the fastest growing startups in NYC and was recently named one of CNBC's 100 Startups to watch. Join our NYC team and be a part of the journey to help every team in the world move faster. Hive was born from co-founders John Furneaux and Eric Typaldos’ career-long obsessions with workplace collaboration. John spent over a decade leading global customer success, learning what teams need to be effective at multinationals and startups alike, while Eric specialized in addressing the many productivity pain points and headaches that plague government and enterprise organizations. Spotting a huge gap between a productivity tool users loved and leaders needed, they set out to found and build Hive.
Why do you need Hive Notifications?
The unofficial Hive notifications module for WHMCS give you the ability to receive notifications in Hive app with a setting rules that you can setup from the notifications section in WHMCS admin area. You may select multiple events within any given event category for example ticket, invoice, order, service, domain and API.
This module only works for admin staff. It doesn't work for your clients.
How it works?
After installing the Hive notifications module for WHMCS you need to register at Hive website https://app.hive.com/join and get the API key by going to User Menu > API information after that enter the API key in the Hive notifications module also you can select group ID and select message background color also enter the username. From the notifications section you can create a new notification rule from there you can select a rule name and choose an event also you may select multiple events within any given event category for example ticket, invoice, order, service, domain and API. You can apply some conditions to the notification to restrict when the rule is executed.
Features
Setup rule based events and triggers Receive notifications by group API key integration View link in notification Select group id Select message background color Enter username For more details and screenshot visit the product page
https://www.hardsoftcode.com/products.php?p=product&a=hive-notifications
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What is Zulip?
Zulip is an open source chat and collaborative software created by Jessica McKellar and Tim Abbott in 2012. Zulip combines the immediacy of real-time chat with an email threading model. With Zulip, you can catch up on important conversations while ignoring irrelevant ones. In Zulip, you subscribe to streams. Streams are like channels in Slack or IRC. Zulip was originally developed by Zulip, Inc., a small startup in Cambridge, Massachusetts. Zulip, Inc. was founded by the MIT team that previously created Ksplice, software for live-patching a running Linux kernel. Zulip was inspired by the Barnowl client for the Zephyr protocol, and the incredible community that Zephyr supported at MIT. Zulip, Inc. was acquired by Dropbox in early 2014, while the product was still in private beta. Zulip’s beta users loved Zulip’s unique user experience and continued using it, despite the fact that the product was not being actively developed. After a year and a half, Dropbox generously decided to release Zulip as open source software so that Zulip’s users could continue enjoying the software.
Why do you need Zulip Notifications?
The unofficial Zulip notifications module for WHMCS give you the ability to receive notifications in Zulip app with a setting rules that you can setup from the notifications section in WHMCS admin area. You may select multiple events within any given event category for example ticket, invoice, order, service, domain and API.
This module only works for admin staff. It doesn't work for your clients.
How it works?
After installing the Zulip notifications module for WHMCS you need to register at Zulip website https://zulipchat.com/new and create an incoming webhook by navigate to Settings > Your Bots then setup the incoming webhook until you get the incoming webhook information after that enter the incoming webhook information in the Zulip notifications module also you can select the type of message and enter the recipient email address(es) if it's a private message and enter the notification topic. Only required if the type is stream. From the notifications section you can create a new notification rule from there you can select a rule name and choose an event also you may select multiple events within any given event category for example ticket, invoice, order, service, domain and API. You can apply some conditions to the notification to restrict when the rule is executed.
Features
Setup rule based events and triggers Receive notifications by message type Incoming webhook integration Welcome message View link in notification Stream or private messages Recipient email address(es) Notification topic For more details and screenshot visit the product page
https://www.hardsoftcode.com/products.php?p=product&a=zulip-notifications
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By HardSoftCode
What is report ticket reply?
Allows your customers to file a report on offensive staff replies, the report can be enabled per ticket department. Report ticket reply module for WHMCS adds an additional layer for your support departments your customers will have the ability to file a report on offensive staff replies. Gain valuable insight about your customers thoughts and experiences with your business? With report ticket reply module, now your customers can file a report on offensive staff replies via ticket replay. Just think of the possibilities! Get real-time responses and opinions from your customers. Happy customers means a happy and healthy business.
Why do you need report ticket reply?
WHMCS provide a ticket feedback feature but is it enough! Competitive business environment retaining existing customers is much more cost effective than gaining new ones. No wonder companies try to surpass competition in providing exceptional customer service. With report ticket reply module for WHMCS allows your customers to file a report on a ticket reply. When you run a busy operation that serves thousands of customers, it can be easy to provide the benefit of allowing your customers to file a report on a ticket reply. After all, when sales are strong and business is running as usual it can seem like an unnecessary exercise. If there was really a problem, your customers would tell you, right? Regularly soliciting your customers for feedback isn’t just so you have reassurance that everyone is happy. Report ticket reply module can play a much more significant role in the overall experience one has with your brand, service, and its representatives. Thinking long-term and big picture, report ticket reply module alerts you to potential issues before they become negative experiences. Report ticket reply module also encourages and creates the opportunity for increased customer engagement. The emphasis on the customer experience not only makes your customers happier, it leads to higher revenue potential as well.
How it works?
After installing the report ticket reply module for WHMCS navigate to the module configuration and enter your policies URL then select the admins who will receive the reports email notification and view the reports widget after that select the departments where you want to show the report button. Every time your customer receive offensive staff reply they will have the ability to file a report on that reply by clicking the button "Report This Reply" a dialog box will popup for the customer to file the report and agreed to the policies and then submit his report the customer will receive a report ID to follow-up his report. An email notification will be sent to the assigned admins with a link to the report to check. The admin can view the report along with the ticket reply and the name of the customer and the staff also the admin have the option to set the report status to solved
Features
Customer can file a report Policies checkbox with URL Admin area widget Select the admins who will view reports Select the departments where to show the report button Notification email template Edit email template Admin Notes for each report Edit customer report Report status For more details and screenshot visit the product page
https://www.hardsoftcode.com/products.php?p=product&a=report-ticket-reply
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