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Hello there Utilities>Logs>Activity logs or Admin Logs An user can delete those entries to hide what he done??. Examples: sometimes we ask support on official WHMCS website (www.whmcs.com) or even other custom modules development for some-kind trobleshooting or even an developer for something that need to have access to our WHMCS. 1 - Grant access to a staff from WHMCS sound resealable acceptable and most trusted (considering I am doing it from www.whmcs.com; 2- But when it is from other company modules developers less reputable than WHMCS sometimes I am not so comfortable in giving access full administrator especially if you never know exactly what time they will login (due different time zones). PS: there is those options to send confidential information on special fields provided, but.... An admin user, can just manipulate WHMCS logs and do bad things and erase history, or just snoop around your stuff and erase at the end? So what is you best practices when you need to provide confidencial information for your custom module development or a developer?