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SteveV

Clients cannot add a credit card

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After upgrading, clients cannot add a credit card. They get an OOPS! error. Have submitted a ticket.

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Hi @SteveV

Is this in v7.8.0, v7.8.1 or v7.8.2 sorry to ask but there are now that many issues with this release and new releases are coming out so quick I can't keep up at the moment.

 

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Check that the correct card payment template, css and javascript is being loaded. I had a similar report and the client's browser was loading the old cached javascript file. Getting them to clear their browser cache resulted in the new card payment template being displayed.

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On 9/6/2019 at 2:05 AM, SteveV said:

After upgrading, clients cannot add a credit card. They get an OOPS! error. Have submitted a ticket.

I have the same issue. I have also opened a ticket.  Version 7.8.2

adding_card.PNG

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