JimJ Posted January 12, 2018 Share Posted January 12, 2018 HI, Before i upgraded from 6 to 7 i could click on "Credit Card Information" in a clients "Summary" and then click to remove the "Remote Gateway Token" for Worldpay for that client. I used this daily for years to easily get clients Worldpay payments removed without the hassle of explaining to them the intricacies of logging into the rubbish Worldpay end user system to change their card or cancel payments. Since upgrading to WHMCS 7 the option to remove the card (in this case a token) is not available... Am i missing a setting? or is this by design? How do i remove the token from the client in WHMCS (at present i am using a SQL query to get around it which is obviously not ideal). Thanks for any help. Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted January 13, 2018 Share Posted January 13, 2018 Hello @JimJ As far as I am aware this functionality is still there, can you tell me what admin area theme you are using? Link to comment Share on other sites More sharing options...
JimJ Posted January 13, 2018 Author Share Posted January 13, 2018 Its the same on v4 or Blend, just tested both. No "remove" option on either. I have checked and unchecked "Allow Client CC Removal" in settings also, it has no affect on this. Can you advise me please? Thanks for your help. Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted January 13, 2018 Share Posted January 13, 2018 Could you please open a ticket so we can dig into this further Link to comment Share on other sites More sharing options...
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