EduPerea737 Posted October 7, 2017 Share Posted October 7, 2017 After an autoupdate, I recieved this message Quote CONNECTION ERROR WHMCS has not been able to verify your license for the last few days. Before you can access your WHMCS Admin Area again, the license needs to be validated successfully. Please check & ensure that you don't have a firewall or DNS rule blocking outgoing connections to our website. How can I fix this? Link to comment Share on other sites More sharing options...
WHMCS Product Manager WHMCS John Posted October 8, 2017 WHMCS Product Manager Share Posted October 8, 2017 Hi, Please begin your troubleshooting by referring to this guide: http://help.whmcs.com/m/troubleshooting/l/758213-troubleshooting-licence-connection-error Link to comment Share on other sites More sharing options...
EduPerea737 Posted October 8, 2017 Author Share Posted October 8, 2017 My host provider sent me this message: Quote While investigating the reported issue I found that the license was failing to be able to be verified due to known conflicts with the ImageMagick PHP extension. In order to resolve these conflicts I have disabled the ImageMagick extension from being used on your site. With ImageMagick disabled you should now be able to load your admin page without issue. It was fixed, thanks Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted October 8, 2017 Share Posted October 8, 2017 Hey @EduardoP737, Glad to hear you got this sorted! Link to comment Share on other sites More sharing options...
EduPerea737 Posted October 9, 2017 Author Share Posted October 9, 2017 Thanks, may I know what this ImageMagick PHP extension could afect other items on my websites? Link to comment Share on other sites More sharing options...
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