Cron Status Not OK and Daemon can't find my WHMCS installation

[blogstarta]

I cant figure this out.

 

My Cron is not running properly.

It has been showing this for some time. Cron Status Not OK:

 

I read about a possible solution given that I am on Hostgator, and updated my Cron command line in Cpanel to this:

 

And then I moved the crons folder to one level above the whmcs install (whmcs is installed at /members/ folder), and changed the Crons config file to this:

 

And this is my WHMCS configuration file's entry:

 

But I get this email (roughly every 5 minutes, no surprises on that I guess):

 

I have tried to be as detailed as I can be... perhaps a bit too detailed. Can someone here guide me and get my Cron jobs to fire as per recommendation.

Thank you.

[bear]

"changed the Crons config file to this"

 

My copy of the cron config.php file doesn't look like yours.

In mine, the text above is commented using /* this format */ and there is no line commented with "#". Speaking of which, # is an invalid php comment and may be breaking this. Change that line to either "//" in front of it, it "/* */" surrounding it and try.

 

// php single line comment

 

/*

php

multi

line

comment

*/

 

EDIT:

My apologies, seems # is acceptable in PHP comments (shell style) and won't break it.

However, visiting the folder and/or file produces a 500 error rather than a 403 (forbidden) so something's not right there. You may wish to check permissions and any .htaccess or per directory php.ini files for problems.

Edited July 9, 2017 by bear

[blogstarta]

Which folder btw has a 500 error?

Is it possible that Crons is looking for WHMCS in a folder that has restrictions?

[bear]

The cron folder (which should be above the account's root so it's not reachable via browser).