Jump to content

Authorize.net CIM Error when updating payment info


Recommended Posts

Have scoured the forums for an answer, but no luck.

 

When I try to update a client's credit card, I get a error "Remote Transaction Failure"

 

The client is currently in WHMCS, but not Authorize,net CIM.

 

I receive this reply in Gateway Log: (removed personal info and replaced with 'xxx')

 

UserID => 2 Action => CreateCustomer XMLData =>

<?xml version="1.0" encoding="utf-8"?>

<createCustomerProfileResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"

xmlns:xsd="http://www.w3.org/2001/XMLSchema"

xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">

<messages>

<resultCode>Error</resultCode>

<message><code>E00027</code><text>There is one or more missing or invalid required fields.</text></message>

</messages>

<customerPaymentProfileIdList />

<customerShippingAddressIdList />

<validationDirectResponseList>

<string>3,1,290,There is one or more missing or invalid required fields.,,P,0,none,Test transaction for ValidateCustomerPaymentProfile.,0.00,CC,auth_only,2996555,XXX,XXX,XXX,,,,,US,,,XXX,,,,,,,,,0.00,0.00,0.00,FALSE,none,F68A9C87C1E1472521704EF38C21F647,,,,,,,,,,,,,XXXX5419,Visa,,,,,,,,,,,,,,,,,</string>

</validationDirectResponseList>

</createCustomerProfileResponse>

 

Where asm I going wrong?

 

Thanks!

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated