Jump to content

Ricochet

Member
  • Posts

    6
  • Joined

  • Last visited

About Ricochet

Ricochet's Achievements

Junior Member

Junior Member (1/3)

0

Reputation

  1. I found the problem. The client did not have a zip code on file. As a result an account could not be created in the CIM on Authorize.net
  2. I am trying to process an order for a client. I took their information over the phone and entered into their profile. Not the first time doing this. Then I went to the invoice I clicked on Attempt Capture I got the below error message. Capture Error The capture was not successful. Please check the gateway log for more details. In the gateway log I get the following, which has be redacted: Invoice ID => #### User ID => #### Amount => $$$$ No Client Profile ID Found I am using WHMCS 7.1.1 on a CentOS server with PHP 5.6.29. I have confirmed there is not a matching account on Authorize.net.
  3. There seems to be a bug in WHMCS when generating an early invoice for domain names. The invoice that is created and automatically sent to the client will include a charge for part of year that they have already paid for. I have reported this bug to WHMCS. I have not tested to see if this also impacts other products or services. On the client summary tab I checked the box in front of their domain name, then I scrolled down and clicked on "Invoice Selected Items." The resulting invoice includes the price of the full year and the remainder of the current paid.
  4. I have set up a configurable option for bandwidth as per the documentation http://docs.whmcs.com/Configurable_Package_Addon. I am using quanity as the option have it set for 1000MB|1GB as an example. When a test account is created it is only alloted 1MB. If I change the quanity to 2 then the limit will be 2MB. I really need to be able to sell this in larger incrments than just single megebytes.
  5. Looking at the documentation I am a bit confused. http://docs.whmcs.com/Configurable_Package_Addon Does it really give control over the number of addon domains and subdomains but on domains themseleves? With WHM do I need to create a feature list and/or package to work with this addon?
  6. I put in all the name servers in the edit server page and saved the page. The next time I opened the page the first name server does not have an IP address, instead it just has the name server hostname. I can delete the name server, but everytime I try to save it the IP address is lost and the hostname is used in its place.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated