Activated SSO warnings in debug log

[3awh]

I have version 6.3.1 whmcs

I activated application Links in WHMCS

clicked configure verified all is on

click on the View Log 90 Warnings

it start out

2016-08-19 15:26:57 Attempting to Sync Application Links Configuration Changes for cpanel

then list 90 or so warnings

2016-08-19 15:26:58 API failure: (XID vzbrkd) You do not have access to an account named “httpnlia”. WARNING

2016-08-19 15:26:58 API failure: (XID h8eq28 ) You do not have access to an account named “httpnlia”. WARNING

2016-08-19 15:26:58 API failure: (XID puswyd) You do not have access to an account named “httpnlia”. WARNING

[sNIP]

Then I look at the end of the log

2016-08-19 15:27:00 Process Completed Successfully! DEBUG

I have attached the screenshot of beginning and the end of log.

Not sure why or where this error is coming from

I checked Cpanel client login and there is no billing section.

[WHMCS ChrisD]

Hi Mitch,

 

Thanks for your post.

 

By chance do you happen to have an account called "httpnlia" loaded in your WHMCS account it appears that the application links are trying to activate the links on the account

[3awh]

No Account by that name or close to httpnlia

[3awh]

It is weird can't find anything related to httpnlia

Any suggestions?

 

Also have another problem I will make a separate post for with domain pricing of a new TLD no pricing boxes are visible

[3awh]

Found it search the Database for the name there is actually 3 of them checking the full log

They are add on domains That I have a separate billing for each those are the login names for those addon domains.

I guess I will move them to there own cpanel account then Hope that fixes them.

[3awh]

When I try to save the new account name and password for login to cpanel it shows in the log that it was changed but it is never changed.

I had to go into the database and change it the username manually then it would login to cpanel and there would be no error in Application Links log.

Now there is a problem with one account It is a directory off of another account and they have a html page there.

But in whmcs they have a billing account and invoices that get sent out every 3 months.

So I can't move it to its own account no domain.

So I had to change the name to the same as one of the others so there is no error.

How do i allow it to exist and not get the error in the Application Links log when activating it?

for now its changed will there be any problem down the road

[WHMCS ChrisD]

Hey Mitch,

 

Glad to hear you found them I'm going to check internally how we can get around that for you, at the moment how do you have those addon domains setup in your WHMCS Billing Portal?

[3awh]

they are both on their own account and in the billing they are in their own client.

thank you so much.

Mitch

[WHMCS ChrisD]

Thanks Mitch, would you mind opening a ticket with the access details for your installation please do quote this forum thread and ask for it to be assigned to me

[3awh]

Ticket Created #TXW-825707

Thank You So Much