Envato API + WHMCS Tickets

[fws_hosting]

Hello WHMCS World!

 

We're on the look for a developer who may be available for hire.

 

We're a busy team of developers whose time is limited, so cannot at the moment do this ourselves.

 

It is our hope that someone may be available and experienced enough with API use and WHMCS.

 

In short, we sell themes on a popular marketplace called Envato (more specifically, Themeforest).

 

Right now, we use Vanilla Forums to handle our buyer support, which works great, but we want the convenience of having our support directly integrated with WHMCS. This way, all our business is being conducted within one area verses multiple (ie., on Themeforest, WHMCS, and our Vanilla Forums support).

 

We want to create a new submission / ticket department for buyer support that will make use of the Envato API to check whether or not the buyer is a legitimate buyer of our themes, as well has an active subscription / license for Buyer Support, so those buyers can continue to receive support for the items they've purchased from us.

 

https://build.envato.com/api/

 

http://themeforest.net/page/item_support_policy

 

Support can be renewed on the item purchases, so it's important that it checks for this license.

 

Though after 6 months on a purchase, if support is not renewed, then they either have to renew or no support is provided to the user as their subscription to it has expired. The short and sweet version of this is, we want it to be similar to Ticksy.com but of course for WHMCS.

 

We'd love to research and accomplish this ourselves, but honestly, we're falling short on availability right now.

 

There are two possibilities in how we can approach this:

 

1. We require users register and at the time of registration, require inserting the Envato API Key.

 

Then periodically (maybe once a week) it checks to see if the registered user has a valid license.

 

2. We create a support ticket that when submitted, requires a license key entered that checks on submission.

 

The latter I believe is less convenient. It would be more convenient our users register for support. Then open a ticket under their client account and do not have to worry about constantly inputting their license details with each time they open a support ticket. Though we need a way to display whether or not their licenses are valid for an active support subscription. Ideally, it would be nice if we could send out reminders when their subscription is coming to an end (ie., 30 days prior, then 15 days prior, then 7 days prior, but not required).

 

So we're hoping reaching out to the WHMCS community, we can find someone capable of doing it.

 

If you're interested, please message us or reply with an email address and we'll reach out to you

 

We can go into further details once we begin corresponding. If this sounds of interest, please message us.

 

Thanks in advance!

[wsa]

Please contact me here