Domain Renewal process questions

[ScottN]

Sorry for the newbie question. I'm migrating to WHMCS from another billing system and have a question about the domain renewal process. My requirements:

 

• I would like customers to receive an invoice for domain renewals, unless they have chosen not to renew the domain.
   
  
• I would like the renewal invoice to be sent out 30 days before expiration.
   
  
• I would like the customer to have 30 days to pay the invoice.

I'm trying to find the right settings to make this happen:

 

Under Automation Settings > Billing Settings > Advanced Settings, I see "Domain Settings: Enter the number of days before the renewal date to generate invoices for domain renewals below: __ (Leave blank to use default setting)". It would seem prudent to enter 30 here.

 

Under General Settings > Domains, I see "Sync Next Due Date: Enable - Number of Days to Set Due Date in Advance of Expiry: __" -- should I also put 30 here?

 

I am open to opinions/suggestions on better ways to handle Domain Renewals!

 

- Scott

[brian!]

Hi Scott,

 

the important thing to remember is that invoicing will be triggered by the Next Due Date, not the expiry date.

 

so your Automation setting sounds correct if you want to invoice 30 days before the next due date...

 

but if you added 30 to the Sync NDD option, it would change your next due date to 30 days before expiry, which would mean the invoices would occur 60 days before their expiry - that's probably not what you want!

 

we don't use Domain Sync, so we have this option disabled and just rely on the Automation setting.