Jump to content

My contact form is not working and says there is an error but has no message


Web Host Pro

Recommended Posts

You can see it here: https://webhost.pro/account/contact.php

 

It says there is an error but the message is blank.

 

I think this started when I did the upgrade recently.

 

I also would like add a link tot he contact form in the menu for everyone not just people logged in.

 

There is a hot fix, for 5.3.12, that addresses this issue: http://forums.whmcs.com/showthread.php?98995-HotFix-CORE-8346-Contact-Form-shows-validation-error-on-load

Link to comment
Share on other sites

You appear to have pointed it to a support department that requires a login to submit a ticket. This can be changed under Setup > General Settings > "Mail" tab. You will see an option called "Presales Form Destination". Change it to a support dept that doesn't require a login to submit a ticket, or "Send to email address below" to have it just send an email and not create a support ticket.

Edited by SeanP
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated