Pre-Sale Question about subdomains

[yulian]

Hi, I'm thinking to lease a WHMCS license soon, however, I have some litte doubts about offering subdomains with a package:

 

- Is there any pre-setup I have to do to the domain I'm wanting to offer subdomains with? Like adding it to my cPanel or pointing it to my NS or installing some sort of thing in it?

 

- Is the creation of the subdomain automated or manual?

 

Thank you for your time.

[WHMCS John]

Hi,

Thanks for your interest in WHMCS. You would need to create the domain's DNS Zone on your server. WHMCS handles the rest and automated will be able to create shared hosting accounts using subdomains of that domain automatically.

[vincent1]

I'm also stuck on this part and can't see it explained anywhere in the WHMCS wiki, but hopefully somebody here can explain or point to where it's been covered before?

 

In my case, I'd like to use a new domain to offer subdomains from, so currently it's just at my registrar.

Do we need to add this main domain as a 'customer' by creating a separate cPanel account on a shared reseller plan? Is that it, or need to do something else?

 

I would prefer to use 3rd party Nameservers from DNSmadeEasy for this or maybe just stick with Registrar nameservers and point domain to the server IP via A record.

Would that work, or create issues to add every subdomain via same nameserver provider.

 

Just can't get my head around the above, so any clarity would be greatly appreciated.

 

- Vince

[vincent1]

If John, or anyone using this feature could respond that would be great.

Thank you

[vincent1]

Also, if we add the domain to the DNS and we have 2 or 3 servers using WHM settings for clustered nameservers, all will still work OK and we can choose which server to create the subdomain account, or are there any gotcha's?

 

Thank you

[WHMCS John]

Hi,

The technical support forum may be a better place to get help with this. But basically you need to have the domain resolving to your hosting server(s).

 

When a client places an order for hosting normally they provide a FQDN (mysite.com) and this is used as the "Domain" that's sent to your server control panel as part of the provisioning command.

 

Now when a subdomain is used the entire subdomain (subdomain.mnysite.com) is used as the "Domain" that's sent to your server control panel as part of the provisioning command.

 

Your server control panel software needs to handle the rest.