Jump to content

Paypal "You've received a payment" notification clogging up my support


Recommended Posts



For some reason, when a customer pays their invoice using the PayPal link at the top of the invoice, I receive a "you've received a payment" notification email into my whmcs support. This results in the usual 10 support emails of "mail delivery failed" message as paypal sends from an unmonitored address.


In WHMCS and in paypal, I have two nominated email addresses - one of which is my normal email myname@mydomain - this is not piped. The other is sales@mydomain - which is piped into whmcs (sales dept).


I am guessing that the sales@ email address is what is causing this issue. However, in Paypal sales@ is nominated as an additional address - not the primary.


So it appears PayPal is sending the notification to both my primary and secondary email.


Anyone know of a way to fix this annoying problem, without removing the secondary email??

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated