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Everything posted by And then there was one les
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Yes, that about sums up the situation. To be stuck on a version they know full well has more bugs than the kennels is just beyond all reasonable levels of comprehension. I have decided to go fully open source, I have been using ISPConfig for a while, its not a billing system, more akin to WHM or cPanel to be honest but, Its open source and that suits me just fine. I will be tinkering in the code and maybe making some pushes in the billing direction. Not too sure yet. Besides right now I don't host any customers sites so its all gravy. Add to that I am dumping Enom, I will no longer support WHMCS even with the measly rates they get for the renewals of my domain names. I am utterly done with them. I didn't want to be rude and not respond when quoted but now i'm unsubscribing so I will say fair well and I hope you all find something that's worth your hard earned money.
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Well I was thinking of returning to whmcs. I have an owned license. I was looking for an upgrade license as was previously the case but no, that option is no longer available. So I can install to the point where my last upgrade license expired or i can go monthly (whmcs 5 something ). Well that answers the question at hand.. I will not be using WHMCS because I will not pay a monthly fee to use a product I already own a license for. So I am going to bite this bullet and cut my losses. Bottom line is its time for me to, once and for all, say goodbye.
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In this day and age nobody needs a scanner to send "copies of documents" Most people have cameras on their telephone that are adequate to take a photograph of any such documents and then just email them to the company that requires them, i have had to do this on a few occasions and without any problems doing so they have passed inspection and been accepted. As long as they are part of a verification process and not the only process because obviously documents can be faked, then there is no reason they shouldn't be accepted in this way. Things like email address and mobile numbers should be validated quite frequently, at least annually i would say because those are the most likely to change.
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Hook return value & logic workflow
And then there was one les replied to bytebeam's topic in Developer Corner
To find out what the inner workings of whmcs hook points are doing in regards to errors you would need to speak to the developers. All i can tell you is broken hooks/modules will often result in blank pages so that tells me there is as far as i can tell no graceful fallback in these cases. If you find out it is the case then ofcourse you can put in a feature request, or at the very lease suggest to the devs directly a method that would deal with your case. -
will WHMCS automatically create a WHM package?
And then there was one les replied to kapitanluffy's topic in Using WHMCS
No currently this does not happen however you might want to suggest that it does it would certainly help to improve work flow for future clients setting up. WHM has the availability to make a package from edited values, WHMCS could easily push a package to the server or indeed all servers if need be. The options in your screen shot should be fairly self explanatory however i will try to make them more simple. The basics are that you can decide when to provision and order, for example i order hosting from you. You have the choice of whether your system provisions immediately before payment (no intervention admin needed but client may not pay), after payment is made (assumes paypal or another gateway is calling back to system), sets the order to pending (requires admin intervention usually to verify the client and payment), or simply leaves the order as is with full manual intervention from admin. -
I dont know what happened it was just an odd one time deal that resolved itself, i thought maybe it would show in the cron logs but it wont because for all intent and purposes the daily cron did run i just didnt get the email. Everything else it appears ran according to plan, invoices were created and according to the system emails were send out, i have not actually checked any mail logs to see what actually sent out on that cron run. it seems somewhat pointless now though with the job doing as its told Anyway its not a system bug, maybe just a quirky little thing that was a little confusing.
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There have been comments stating it is the fault of the person upgrading, i don't believe that to be the case, if you have no intention or just cant keep up with apples updates then don't make an application to work with an IOS device. Thats just common sense in my book. Apple will always progress so you have to be prepared to support and progress your application. Are people seriously going to hold onto an old IOS version for a device they paid hundreds for because one app refuses to be brought up to speed? I think that blaming the people that have upgrades was a ludicrous remark to be quite honest. I think its time WHMCS put out an update or pull the application. Its not about the money its a matter of principle, when you pay for a service you expect to get a service. Would you sign up to a phone network that doesn't cover your area? no neither would I, i dont see how this is any different.
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Yes the wording is a little off, it should say "Allow Suspend After" or "Protect Service Until". In any case all you really need to know is that the date chosen is the date that the service is protected until. As you found 10/22/2013 will protect that service upto and including the selected date so if for whatever reason a client request an extension and you grant it, if they said payment on the 22nd that is the date you would choose and if they fail to pay still on that date the next cron job will act on the suspension as normal.
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I have to agree with the responses, certainly not in the tone of them but the meaning and reasoning behind them absolutely i concur. I have been an IOS user for several years now, some paid applications and many free. There are thousands of free application developers that update their application regularly infact i have seen on occasion a bug fix get released within days of an update. If a free application can do it then so can whmcs. I am in the same position as one response, IWHMCS is by far the most expensive application i have purchased for IOS and i have to say i find it quite frustrating that the application is not being updated. There have been many reports some dating back to 2012 that have not been fixed, this in my opinion is a very poor service from whmcs in this area. Of course you have other areas that are in progress, of course you have other updates that are in progress. But in my opinion if you are not going to maintain the application/services that you offer then you should refund all of the purchases of the no longer functioning service or offer those that wish to have it, the option to transfer over to your new mobile friendly system. One way of the other something needs doing and it needs doing promptly. I can only request that you update the application and bring it into line with the rest of the system, this is my preference but i dare say others may disagree with me. In any case which ever direction this is taken into, it needs to be done swiftly to resolve all of these issues, im not talking weeks or months (or years as it has been so far), I'm talking days or even hours. Just so you know this isnt a put down of whmcs, as many will know from my previous posts i'm actually quite happy with the system and what it offers my business. Things like this just bring the whole service into disrepute and that is a shame.
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GoCardless WHMCS Module Discontinued
And then there was one les replied to [JSH]John's topic in General Discussion
As stated previously the support is ended not the module, as long as whmcs or the community keep up with the development it should continue to work. -
I'm sorry but as previously stated, this isn't the place to ask the question, Secondly, if you have to ask the question then i feel you are not in a position either financially or technically to undertake such a mammoth business plan. What you are looking at in basic terms is development, business connections, financial agreements, advertising, technical staff and the list goes on. When i first looked at othellotech's answer i thought millions was an overstatement, but when you consider the full business model and all that it entails in the end you would very likely need them. If you wanted to go into payment processing then you would need to buildup that collateral or have some very understanding partners. I assume you yourself are a software developer? Don't forget to add onto those such things as insurance and security administrators etc etc. i can very well imagine the insurance alone would be a very heavy cost.
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What you are asking isn't a feature of this module or even the maxmind module. Whmcs has settings to skip the fraud checks for existing clients if you need it to but what you are asking is the reverse, no check for a certain product and then make the check on upgrade. This can be done with a hook, basically all the hook will do is prevent the fraud check for your free products, your normal settings will take over there after, obviously this will mean you have fraud checks enabled and do not disable it for existing active clients.
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I believe the patch released in 2012 resolved these issues though, and its included in all new updates. it doesnt prevent a submission but i believe it does prevent the php executing. That said, i see no reason for not using mod_sec, if these are being submitted there is just cause to block the user, they could try other methods of attack that you can mitigate.
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Install the mod_sec plugin to allow you to manage the rule sets, Download the latest mod_sec ruleset it should already have the rule in place that blocks the request. you just copy and paste the rule set into your mod_sec plugin. If you are using any firewall you should always keep its definitions fresh and mod_sec is no different. - - - Updated - - - It doesnt filter the string, it filters a required part of the string, base64_decode, if that is present in the request it is rejected. Doing this via exim or mod_sec has an added bonus, you can ban an ip at the server rather than at application level.
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Automatic currency update failed
And then there was one les replied to saurabhnsonar's topic in Using WHMCS
File it as a bug report in the bugs forum. -
If it is hard coded into the template you can change Password Strength to {$LANG.pwstrength} which will use the correct translations for all the languages. If this is the case please file a report back to whmcs to have them fix it otherwise an update could break it again.
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how can enable Coupon and precents and Related configs
And then there was one les replied to javadth's topic in Using WHMCS
You just create promotion coupons at setup > payments > promotions -
bulk Recurring Amount for domain
And then there was one les replied to WebHostingPeople's topic in Using WHMCS
If that module is not working for you and you are PHP/MYSQL Savvy you can make your own to update the pricing in bulk