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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

Subforums

  1. Hotfixes   (34754 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6597 topics in this forum

  1. Domain Transferred Away - Still Billing

    By SEOwhiz,
    • 3 replies
    • 1.2k views

  2. Not Getting Admin Message That an Account Was Suspended

    By mcwebsitedesign,
    • 1 reply
    • 681 views

  3. tickets created long after the email

    By WizTech,   
    • 2 replies
    • 1.3k views

  4. Mass payment issues

    By Patty,   
    • 9 replies
    • 3.7k views

  5. Ticket(s) Awaiting Reply but no ticket actually

    By natanet,
    • 15 replies
    • 1.6k views

  6. Server Time Correct, WHMCS not

    By John.C.Reid,
    • 5 replies
    • 4.9k views

  7. No email notification on new ticket opened/replied

    By artetatu,
    • 1 reply
    • 798 views

  8. problem creating product "please setup CYBERHOSTPRO server first"

    By Smartmed,
    • 3 replies
    • 1k views

  9. Changing width in view invoice page

    By sahilmoldharia,   
    • 2 replies
    • 1.1k views

  10. No redirect from domain.com/admin/login.php to backend area

    By klaus_r,
    • 0 replies
    • 1.6k views

  11. knowledgebase articles error

    By waqas_18,
    • 0 replies
    • 972 views

  12. Error Wrong Currency Passed to Stripe?

    By beninuk,
    • 1 reply
    • 2.6k views

  13. Support ticket email issues

    By directhosts4u,
    • 2 replies
    • 993 views

  14. Ticket import from POP account not working

    By jordan_richardo,
    • 1 reply
    • 1.3k views

  15. Cannot delete support ticket

    By JFOC,
    • 6 replies
    • 1.5k views

  16. invoice generated twice

    By natanet,
    • 0 replies
    • 755 views

  17. Invalid License Issue

    By MaikelVE,
    • 4 replies
    • 1.1k views

  18. Removing and editing elements from domain registration page

    By hazardpro,
    • 4 replies
    • 1.6k views

  19. PHP Timezone

    By nathacr,   
    • 1 reply
    • 4.1k views

  20. Configurable Option Groups not working

    By matteocamper,
    • 2 replies
    • 1k views

  21. I can't access client's area

    By lhitraot,
    • 5 replies
    • 1.1k views

  22. SMTP Error: Could not connect to SMTP host

    By dimithedino,
    • 0 replies
    • 2k views

  23. MariaDB 10.2 Problem

    By Nesooo,
    • 3 replies
    • 2.4k views

  24. PHP / Cron Issue

    By EZEHOST,
    • 1 reply
    • 1.4k views

  25. Failed updates not cleaning up?

    By ZeroGravity,
    • 7 replies
    • 1.3k views
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