Operator Posted April 5, 2009 Author Share Posted April 5, 2009 The files need only be 644 so i would advise you to chmod them to that. I would also suggest download a new copy trying fresh files and see if that helps. 0 Quote Link to comment Share on other sites More sharing options...
Stream101 Posted April 6, 2009 Share Posted April 6, 2009 I have just retryed a fresh copy and that did not seem to work either. It seems that the path is incorrect. Is there a way to unencode it so I can fix the path. 0 Quote Link to comment Share on other sites More sharing options...
Operator Posted April 6, 2009 Author Share Posted April 6, 2009 New version 1.2 has been released: Get It here It will auto upgrade you from any version you have currently. Changes include: -Denied http access to cron.php (people can no longer stumble upon your cron file running it from a browser can only be run via cron) -Fixed possible issue MarcAlle reported -Fixed where if had active clients and active products selected it would take active clients and not check if product was also active -General housekeeping of code 0 Quote Link to comment Share on other sites More sharing options...
oempire Posted May 20, 2009 Share Posted May 20, 2009 Thanks for your hard work operator - i can appreciate you wanting to protect your code. 0 Quote Link to comment Share on other sites More sharing options...
LemonBarley Posted May 21, 2009 Share Posted May 21, 2009 Operator, is it possible to somehow change how it works? instead of email the customer, send a email to myself so it can remind me to call them up personally to ask about the product. 0 Quote Link to comment Share on other sites More sharing options...
cenourinha Posted September 17, 2009 Share Posted September 17, 2009 Operator, is it possible to somehow change how it works? instead of email the customer, send a email to myself so it can remind me to call them up personally to ask about the product. This whould be great... 0 Quote Link to comment Share on other sites More sharing options...
Operator Posted September 18, 2009 Author Share Posted September 18, 2009 This whould be great... I will implement this option in the next release. 0 Quote Link to comment Share on other sites More sharing options...
jozeph Posted September 18, 2009 Share Posted September 18, 2009 do you have plans do make this addon available with source? I see that some of your addons are distributed with source. Just a question... 0 Quote Link to comment Share on other sites More sharing options...
Operator Posted September 19, 2009 Author Share Posted September 19, 2009 do you have plans do make this addon available with source? I see that some of your addons are distributed with source. Just a question... Hi, No not in the near future for this module. Cheers 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted September 19, 2009 Share Posted September 19, 2009 I've installed this and I get a daily email telling me the email was sent, but nothing appears in their 'Email' page on WHMCS. Is this normal? 0 Quote Link to comment Share on other sites More sharing options...
Operator Posted September 19, 2009 Author Share Posted September 19, 2009 Hi Daniel, Do you know if the clients are actually getting the email? or is it just not showing in the clients emails? Cheers 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted September 19, 2009 Share Posted September 19, 2009 It's hard to tell, it's been running for two days and has sent the email to around 20 people but ive had no response back. It's also not showing in the list of emails sent. 0 Quote Link to comment Share on other sites More sharing options...
Operator Posted September 20, 2009 Author Share Posted September 20, 2009 (edited) Version 2.0 is here! Download here !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! CHANGES: !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -No longer requires API -Now only sends cron reports to those selected for system emails -Using action hook to attach to WHMCS cron rather than having a separate one -Changed the way emails are sent to clients to be more reliable -Added some diagnostic features that will display errors to the admin -You can now choose not to send the emails to the client but still have the cron report come to you. Useful if you wish to contact them personally. -Can choose whether to allow http access for running the cron. -Now totals how many emails were sent in the cron so you can easily see how many clients were due that day. -Fixed unauthorised cron email saying Newsletter instead of FeedbackEmails -Minor GUI enhancements for 4.0 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! IMPORTANT NEW INSTALLATION INSTRUCTIONS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! New Installations: 1. Unzip files 2. Login to your whmcs sites ftp navigate to the includes/hooks folder 3. Upload the feedback_email_hook.php file to this folder 4. Navigate to the modules/admin folder and create a new one called feedback_email 5. Upload the feedback_email.php file to the modules/admin/feedback_email folder 6. Login to your WHMCS admin area of your website and navigate to Utilities>Addon Modules>Feedback Email 7. Click the install button 8. Configure the settings how you wish. Upgrading from previous versions: 1. Unzip files 2. Login to your whmcs sites ftp navigate to the includes/hooks folder 3. Upload the feedback_email_hook.php file to this folder 4. Navigate to the modules/admin/feedback_email folder and upload the new feedback_email.php file 5. Delete the cron.php file thats inside the modules/admin/feedback_email folder 6. Remove the cron entry for the old cron.php feedback emails script from Cpanel or your Crontab 7. Login to your WHMCS admin area of your website and navigate to Utilities>Addon Modules>Feedback Email 8. The script will automatically upgrade your version upon visiting the page and you should see the version change to 2.0 at the bottom of the page. 9. Done! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Extra !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Should you get stuck or need some help visit the forum thread: http://forum.whmcs.com/showthread.php?t=18683 Also if anyone has any suggestions to make please also post them in the forum and I may incorporate them in a future release. Cheers Rob a.k.a Operator Copyright © 2009 Operator. All Rights Reserved Download here Edited September 20, 2009 by Operator 0 Quote Link to comment Share on other sites More sharing options...
JLHC Posted September 20, 2009 Share Posted September 20, 2009 In version 3.8.2 I am not seeing any "includes/hooks" folder. Is this new version compatible with WHMCS version 3.8.2? 0 Quote Link to comment Share on other sites More sharing options...
Operator Posted September 20, 2009 Author Share Posted September 20, 2009 (edited) Hi, That's correct action hooks are from 4.0+ I believe. Hmm i didn't think of that at the time. Anyone that requires a backwards compatible one for version 3.x send me a pm Edited September 20, 2009 by Operator 0 Quote Link to comment Share on other sites More sharing options...
rodeoXtreme Posted September 23, 2009 Share Posted September 23, 2009 Confused! We upgraded to ver. 2.0; followed the directions including removing the cron.php. When I log into the Admin Portal >> Addons >> Feedback Emails. I see "To enable the Feedback email to run, make sure you set up a cron job to run once per day at the time you want the emails to be sent." We created a cron to run the feedback_email. When we run a "test" and cron we get an error The cron that we run is: php -q /home/***username***/public_html/***whmcs_root_dir***/modules/admin/feedback_email/feedback_email.php The cron report (from cPanel) shows us: You can't access this file directly... I am sure I missed something, any advise would be appreciated. Thanks 0 Quote Link to comment Share on other sites More sharing options...
Operator Posted September 24, 2009 Author Share Posted September 24, 2009 Hi Keith, 2.0 does not use a cron job at all if you are seeing something telling you to set a cron job when navigating to it i would think you have the wrong version of the files. Download them again and re follow the installation steps. Keep in mind that 2.0 does not use a cron job at all instead uses the action hook. 0 Quote Link to comment Share on other sites More sharing options...
pickaweb Posted September 25, 2009 Share Posted September 25, 2009 We installed the module in WHMCS, but it doesn't seems to work. We do get a copy of the cron report. But mail is not being sent to any of the active users in WHMCS. Could you please let us know what could be the possible reasons for this. Also please tell us if we need to install any additional packages before we can get the module working. 0 Quote Link to comment Share on other sites More sharing options...
Operator Posted September 25, 2009 Author Share Posted September 25, 2009 We installed the module in WHMCS, but it doesn't seems to work. We do get a copy of the cron report. But mail is not being sent to any of the active users in WHMCS. Could you please let us know what could be the possible reasons for this. Also please tell us if we need to install any additional packages before we can get the module working. What does the cron report say? i.e is the cron report saying it is sending to clients? How many? What version of whmcs are you using? The module requires no special features other than what whmcs uses providing you are using v4.0+ you may contact me via pm so we can discuss the particular details of your problem rather than on this public forum. Cheers 0 Quote Link to comment Share on other sites More sharing options...
interneers Posted September 27, 2009 Share Posted September 27, 2009 Operator, Great product, almost fell foul of a cron issue but this forum helped Jacko 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted September 29, 2009 Share Posted September 29, 2009 Seem to be having problems with this, the daily cron doesn't say anything about sending emails to anyone 0 Quote Link to comment Share on other sites More sharing options...
LEEthal75 Posted September 29, 2009 Share Posted September 29, 2009 I am running 2.0 and get the daily emails about the script running. However, every day I get: Feedback Email Cron for: Tue, 29 Sep 09 07:05:19 -0500 No Users for that date Cron run complete I do have new active clients with active products matching the 3 days after signup criteria in the configuration of the module. Any suggestions? I even ordered something myself, waited 3 days, and never received an email to my personal email address. 0 Quote Link to comment Share on other sites More sharing options...
djaxel Posted September 29, 2009 Share Posted September 29, 2009 Hi, When I activate this addon , it will send feedbacks emails only to customers that are exactly 45 days old every day , right? Not to all my old clients till those who signed up 45 days ago .. 0 Quote Link to comment Share on other sites More sharing options...
ValleyWebNet Posted October 4, 2009 Share Posted October 4, 2009 Operator, Thanks for this I find it very useful. Don't worry about the people complaining about the encoding. I guess these people complain about MS encoding the files that they release for free also thinking there may be something suspect in there........ 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted October 5, 2009 Share Posted October 5, 2009 Encoding products is fine if you're going to support them but seeing as I've not had an answer to my problem in days I guess I only have one option if I want to get this working... 0 Quote Link to comment Share on other sites More sharing options...
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