The cloud version nobody asked for?

[bear]

1 hour ago, websavers said:

@WHMCS John Well I suppose that means one can hope that if all the dramatic price increases over the years weren't enough incentive for WebPros to actually start taking customer feature requests seriously, the revenue from CloudWHMCS, alonside plenty of missing, yet important features, will do the trick!

New here? That's not now, nor has it ever been the way of it. More profit is met with "what is the next thing to make even more". 

[websavers]

12 minutes ago, bear said:

New here? That's not now, nor has it ever been the way of it. More profit is met with "what is the next thing to make even more". 

Not new by any means, and I hear ya on that.

At every large-ish product change (CloudWHMCS could represent that), I like to provide an opening for the organization to recognize the faults of their ways and come back to the community rather than constantly fight it.  I'm sure it's overly optimistic, but better to be open to it on the off-chance it actually happens than shut it down before even they do. Otherwise aren't we all just the same? Ready to do whatever it takes to drive a bigger wedge between us?

Edited October 28, 2025 by websavers

[bear]

1 hour ago, websavers said:

Ready to do whatever it takes to drive a bigger wedge between us?

I'm merely acting on years of disappointment in thinking "maybe this time". The bottom line is where all thoughts end up, even if they lose some of the base over it. There's enough entering to replace them, and the newer, higher pricing each time is a forced March, which is unlikely to end. 

[Damo]

On 10/29/2025 at 4:12 AM, WHMCS John said:

In this way we provide solutions for both camps.

Does this mean that the hosted and self-hosted version will have the same functionality and features?

[WHMCS John]

17 hours ago, Damo said:

Does this mean that the hosted and self-hosted version will have the same functionality and features?

Yes. WHMCS Cloud provides a fully-managed instance of the latest version of the WHMCS billing platform.

[Jerry Ray]

I actually like the idea of the cloud hosted version, because it means I don’t have the hassle of the risk of updates breaking my setup, running out of disk space, etc., so I was an early adopter.  
 

The deal breaker for me was that there was no migration capabilities or service offered, or backup and restore, meaning I would have to manually enter thousands of records.  
 

If this is ever made available, I would use it. 

[bear]

On 1/1/2026 at 5:10 AM, Jerry Ray said:

I actually like the idea of the cloud hosted version, because it means I don’t have the hassle of the risk of updates breaking my setup, running out of disk space, etc., so I was an early adopter.  

As long as that meets data privacy requirements for wherever you are located, I'm happy for you. Even more so if you fully trust the platform. Do what's right for you and your clients. 

[WHMCS Danny]

On 10/30/2025 at 2:27 AM, Damo said:

Does this mean that the hosted and self-hosted version will have the same functionality and features?

To clarify, 

Third-party customizations, such as third-party themes, order form templates, custom hook files, third-party modules, and addons or custom language files/strings, are NOT supported with the WHMCS Cloud.

At this time,  customizations are NOT supported because they require filesystem access, which is unavailable when using the WHMCS Cloud.

You will only have access to the WHMCS admin area when using the WHMCS Cloud.  However, we have built two new addon modules exclusively for WHMCS Cloud.  These two new WHMCS-developed addons for the WHMCS Cloud allow you to make custom changes directly from within the WHMCS admin area. 

The two addons that were developed specifically for the WHMCS Cloud are as follows:

1. Theme Editor: This new addon module allows WHMCS Cloud users to create and update custom themes for the WHMCS Client Area. It will create your own custom client area theme and CSS file, and then you can set it to this custom theme under the General tab for the System Theme setting. For more information on using the Theme Editor addon module for the WHMCS Cloud, refer to this documentation here.

2. Translation Editor: This new addon module will allow you to edit WHMCS language strings, which would be the "Overrides" feature on a self-hosted WHMCS installation. For more information on using the Translation Editor addon module for the WHMCS Cloud, refer to this documentation here.

Please note that these two new addons are not enabled by default. You must enable them first:

• Go to Configuration (wrench icon) > System Settings > Addon Modules section of your admin area.
• Click Activate for both the Theme Editor and Translation Editor addon modules.
• Click Configure for the addon module you are enabling.
• Select the admin role groups that will have access to this addon module.
• Click Save Changes

Do this for each addon you wish to enable. 

You will then be able to access them under the top menu bar Addons menu. 

I hope that this additional information helps anyone else using the WHMCS Cloud.