Teleki Michael Posted March 22, 2023 Share Posted March 22, 2023 Hello, We are trying to update whmcs to the latest version, and when it is updated we receive an error, the recommended values are set. Error 500 is received in the console from the browser under Network. Log: DevTools failed to load source map: Could not load content for chrome-extension://gighmmpiobklfepjocnamgkkbiglidom/browser-polyfill.js.map: System error: net::ERR_FILE_NOT_FOUND update.php:1 Unchecked runtime.lastError: The message port closed before a response was received. update.php:1 Unchecked runtime.lastError: The message port closed before a response was received. update.php:1 Unchecked runtime.lastError: The message port closed before a response was received. update.php:1 Unchecked runtime.lastError: The message port closed before a response was received. DevTools failed to load source map: Could not load content for chrome-extension://gighmmpiobklfepjocnamgkkbiglidom/browser-polyfill.js.map: System error: net::ERR_FILE_NOT_FOUND vendor.min.js?v=557ed0:1 POST https://xxxx.tld/admin/update.php 500 send @ vendor.min.js?v=557ed0:1 ajax @ vendor.min.js?v=557ed0:1 request @ scripts.min.js?v=557ed0:1 post @ scripts.min.js?v=557ed0:1 (anonymous) @ update.php:232 i.complete @ vendor.min.js?v=557ed0:1 o @ vendor.min.js?v=557ed0:1 fireWith @ vendor.min.js?v=557ed0:1 p @ vendor.min.js?v=557ed0:1 x.fx.tick @ vendor.min.js?v=557ed0:1 setInterval (async) x.fx.start @ vendor.min.js?v=557ed0:1 x.fx.timer @ vendor.min.js?v=557ed0:1 T @ vendor.min.js?v=557ed0:1 o @ vendor.min.js?v=557ed0:1 dequeue @ vendor.min.js?v=557ed0:1 (anonymous) @ vendor.min.js?v=557ed0:1 each @ vendor.min.js?v=557ed0:1 each @ vendor.min.js?v=557ed0:1 queue @ vendor.min.js?v=557ed0:1 animate @ vendor.min.js?v=557ed0:1 x.fn.<computed> @ vendor.min.js?v=557ed0:1 (anonymous) @ update.php:219 dispatch @ vendor.min.js?v=557ed0:1 f.handle @ vendor.min.js?v=557ed0:1 A suggestion? 0 Quote Link to comment Share on other sites More sharing options...
Solution xyzulu Posted March 22, 2023 Solution Share Posted March 22, 2023 I always run a manual update via cli , see: https://help.whmcs.com/m/updating/l/1465032-updating-whmcs-on-the-command-line Though, step one in the update directions is wrong (I've notified WHMCS before), you need to do something like: rsync -auvh src/ dest/ instead 0 Quote Link to comment Share on other sites More sharing options...
wsa Posted March 22, 2023 Share Posted March 22, 2023 Hi, Yes, I also do manual because the update feature is not 100% stable also the problem I see with many clients. 0 Quote Link to comment Share on other sites More sharing options...
zomex Posted March 23, 2023 Share Posted March 23, 2023 Manual all the way for me too. On a side note I don't personally update WHMCS for production until a few weeks after releases. 0 Quote Link to comment Share on other sites More sharing options...
xyzulu Posted March 24, 2023 Share Posted March 24, 2023 8.7.1 is already out 🙂 0 Quote Link to comment Share on other sites More sharing options...
Teleki Michael Posted March 24, 2023 Author Share Posted March 24, 2023 Same for 8.7.1 0 Quote Link to comment Share on other sites More sharing options...
Mehman Dadashov Posted March 30, 2023 Share Posted March 30, 2023 On 25/03/2023 at 12:40 AM, Teleki Michael said: Same for 8.7.1 how can i fix this issue?? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted March 30, 2023 WHMCS Support Manager Share Posted March 30, 2023 On 3/24/2023 at 11:40 PM, Teleki Michael said: Same for 8.7.1 Please follow the steps in this guide to resolve a Down for Maintqnce (Err 2) error: https://help.whmcs.com/a/1137708-resolving-a-down-for-maintenance-err2-error 0 Quote Link to comment Share on other sites More sharing options...
Silk Posted April 24, 2023 Share Posted April 24, 2023 Anyone able to help me with this issue I have followed the steps in - Moving the Crons Directory Warning: main(/home/username/public_html/billing/init.php): Failed to open stream: No such file or directory in /home/username/public_html/billing/admin/index.php on line 0 Fatal error: Uncaught Error: Failed opening required '/home/username/public_html/billing/init.php' (include_path='.:/opt/cpanel/ea-php81/root/usr/share/pear') in /home/username/public_html/billing/admin/index.php:0 Stack trace: #0 {main} thrown in /home/username/public_html/billing/admin/index.php on line 0 0 Quote Link to comment Share on other sites More sharing options...
andrezzz Posted May 1, 2023 Share Posted May 1, 2023 On 4/24/2023 at 5:02 PM, Silk said: Anyone able to help me with this issue I have followed the steps in - Moving the Crons Directory Warning: main(/home/username/public_html/billing/init.php): Failed to open stream: No such file or directory in /home/username/public_html/billing/admin/index.php on line 0 Fatal error: Uncaught Error: Failed opening required '/home/username/public_html/billing/init.php' (include_path='.:/opt/cpanel/ea-php81/root/usr/share/pear') in /home/username/public_html/billing/admin/index.php:0 Stack trace: #0 {main} thrown in /home/username/public_html/billing/admin/index.php on line 0 You need to edit the Cron Job config.php file, check this: https://help.whmcs.com/m/installation/l/1650302-moving-the-crons-directory 0 Quote Link to comment Share on other sites More sharing options...
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