zitu4life Posted March 23, 2021 Share Posted March 23, 2021 Hello there I have some clients that have product bought one time, and these client do not have any subscription service. To avoid WHMCS count these clients as active client I would like to put those active products on other status which will delay license reach limit. I can anytime put these products as CANCELED, but it not sounds nice, because WHMCS helps me track every thing client bought from me. So having another status would be nice. I guess at the past I have saw some post similar to this but at that time I was very newbie at WHMCS and do not remember title to search it on the community. 1. idea is if I could duplicate CANCELED STATUS and rename it with something more friendly: OUT OF WARANTY STATUS NOT AVAILABLE OFFLINE etc, etc If I just put it CANCELED to delay licenses reach limit in several years it could perhaps cause tracking issues. 0 Quote Link to comment Share on other sites More sharing options...
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