Strolch Posted November 19, 2020 Share Posted November 19, 2020 Admin Area -> Client Profile ->tab summary -> Other Information -> Last Login The login date/time also changes if an administrator visits the customer view (login as owner) 0 Quote Link to comment Share on other sites More sharing options...
yggdrasil Posted November 19, 2020 Share Posted November 19, 2020 2 hours ago, Strolch said: Admin Area -> Client Profile ->tab summary -> Other Information -> Last Login The login date/time also changes if an administrator visits the customer view (login as owner) What version are you running? That information should not change if you log in as the admin (impersonation). 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted November 19, 2020 Share Posted November 19, 2020 similar issues have been raised about the client activity widget. 0 Quote Link to comment Share on other sites More sharing options...
yggdrasil Posted November 19, 2020 Share Posted November 19, 2020 16 minutes ago, brian! said: similar issues have been raised about the client activity widget. Its a bug on 8 then. I'm still on 7 and it works as expected. I certainly don't want my customers to be confused when I log in to their accounts for support. 0 Quote Link to comment Share on other sites More sharing options...
Strolch Posted November 20, 2020 Author Share Posted November 20, 2020 I first noticed it in version 8 and still exists in 8.04 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted November 20, 2020 Share Posted November 20, 2020 3 hours ago, Strolch said: I first noticed it in version 8 and still exists in 8.04 I would imagine this to be an easy fix for WHMCS as they're just tweaking the conditionality of when a user is logged - possibly via a hotfix or in v8.1... there's no way to know from the outside which path they'll take (if either) 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted December 26, 2020 WHMCS Support Manager Share Posted December 26, 2020 Hi @Strolch, We've addressed this in v.8.1 (currently in public pre-release testing). Quote CORE-15479 - Prevent last login update when authentication is the result of an admin masquerade https://docs.whmcs.com/Changelog:WHMCS_V8.1.0_Beta_1#Maintenance Please give it a try and share your feedback in the pre-release category: https://beta.whmcs.com 0 Quote Link to comment Share on other sites More sharing options...
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