Cron Job Cron PHP Version Mismatch

[ranojit]

I have change php version 7.3 to 7.4 from cPanel. I also edit cron job command and change 

opt/alt/php73/usr/bin/php -q /*****/****/****/crons/cron.php

to 

opt/alt/php74/usr/bin/php -q /*****/****/****/crons/cron.php

 

but I got error on system health check page on my WHMCS.

 

Quote

Cron PHP Version Mismatch
Your environment appears to be running a different PHP version (7.3.23) for the System Cron than the currently loaded PHP version (7.4.12). This may cause issues running your System Cron.

How can I solve this issue?

[papo2414]

Hello, I am also looking for a solution to this problem. Could you solve it?

[steven99]

In the cron make user to use the full path to the php binary as mentioned above and then in cpanel ensure the version selected is the one the cron is using. 

[papo2414]

8 minutes ago, steven99 said:

In the cron make user to use the full path to the php binary as mentioned above and then in cpanel ensure the version selected is the one the cron is using. 

Friend, I use Plesk on Ubuntu. When I go to create a cron I already have the following (attached image), what should I do?

 

[steven99]

In plesk , go to PHP Settings -> and select 7.4 as the version also.   Or if you have cloudlinux installed and the PHP selector, you may need to select it there instead. 

[papo2414]

2 minutes ago, steven99 said:

In plesk , go to PHP Settings -> and select 7.4 as the version also.   Or if you have cloudlinux installed and the PHP selector, you may need to select it there instead. 

I already have it like this, look at the screenshot that I am attaching. I also entered by root and I see that the server is running PHP 7.4, I don't know what else to do

[steven99]

In the WHMCS install folder, put in a php file (named anything.php) with just:

<?php

phpinfo();

?>

That should provide the correct PHP version.  If that also says 7.3, then something is up within Plesk and resetting the version, switching to a lower version and then back to 7.4, may help.   You can also get that in whmcs but considering whmcs is reporting something the wrong version, confirming out of whmcs would be a good idea. 

[papo2414]

12 minutes ago, steven99 said:

In the WHMCS install folder, put in a php file (named anything.php) with just:

<?php

phpinfo();

?>

That should provide the correct PHP version.  If that also says 7.3, then something is up within Plesk and resetting the version, switching to a lower version and then back to 7.4, may help.   You can also get that in whmcs but considering whmcs is reporting something the wrong version, confirming out of whmcs would be a good idea. 

 

Hello, thank you very much for all your help. I already did those procedures. WHMCS is running under PHP 7.4.16 and in Plesk, Cron is running under PHP 7.4.16 in the same way. I totally disabled PHP 7.3 from Plesk Onyx, so this doesn't cause any problems but I keep getting the error in WHMCS anyway. I am attaching a screenshot of this error. I'm close to launching my platform and I don't want that to cause problems for me in the future.

[steven99]

If you made those changes within the last 24 hours, I think it may take until the next daily cron for that to go away.  Or do you have other crons setup for WHMCS that are set to 7.3 still?

[papo2414]

2 minutes ago, steven99 said:

If you made those changes within the last 24 hours, I think it may take until the next daily cron for that to go away.  Or do you have other crons setup for WHMCS that are set to 7.3 still?

Ahh ok, then I must wait. The adjustment was made at 1:00 a.m., and the cron should run at midnight. I will wait, I hope this is it. Your help has been very valuable to me. Greetings from Costa Rica.

[bayden10]

@papo2414

Can you provide the outcome after waiting for next WHMCS system CRON, did that update the PHP version so it no longer displays Mismatch?

 

~b10

[bayden10]

I had to change WHM system PHP default in order to not see the mismatch. WHMCS support also states that this can be ignored if HTTP PHP is correct when viewing PHP version under Utils and grep PHP Running Config from terminal.

~b10

[gruvin]

@ranojit it's two years later but I'm having this problem after recently "upgrading" to Cloudlinux and look what I discovered ...

$ ll /usr/local/bin/ea-php74
lrwxrwxrwx 1 root root 37 Mar 16 10:51 /usr/local/bin/ea-php74 -> /opt/cpanel/ea-php74/root/usr/bin/php

$ /opt/cpanel/ea-php74/root/usr/bin/php -v
PHP 7.3.33 (cli) (built: Mar  6 2022 18:26:22) ( NTS )

For clarity ...

$ /opt/cpanel/ea-php74/root/usr/bin/php -v
PHP 7.3.33 (cli) (built: Mar  6 2022 18:26:22) ( NTS )

Oh dear. LOL sigh

[ranojit]

I'm using CyberPanel now. After updating CyberPanel I got the same issue again. I tried everything. But the issue not solved. Then I wait for the next daily task cron job. And I found next day the issue has been solved!

[HostKro]

On 11/15/2022 at 9:11 PM, ranojit said:

I'm using CyberPanel now. After updating CyberPanel I got the same issue again. I tried everything. But the issue not solved. Then I wait for the next daily task cron job. And I found next day the issue has been solved!

I'm using CyberPanel now. After updating CyberPanel I got the same issue again. I tried everything. But the issue not solved. Then I wait for the next daily task cron job. And I found next day the issue has been solved!