majidfarzaneh Posted May 19, 2019 Share Posted May 19, 2019 Hi, i've a problem in ticket note mention. when i type '@' user list not shown. i'm using whmcs 7.7.1 0 Quote Link to comment Share on other sites More sharing options...
steven99 Posted May 21, 2019 Share Posted May 21, 2019 Are you using the standard WHMCS admin template? If not, try changing to that and see if that continues. 0 Quote Link to comment Share on other sites More sharing options...
majidfarzaneh Posted May 21, 2019 Author Share Posted May 21, 2019 @steven99 thank you for answer, yes i'm using standard WHMCS admin template. i'm a developer, i cant see any javascript errors in chrome developer tools. 0 Quote Link to comment Share on other sites More sharing options...
majidfarzaneh Posted May 30, 2019 Author Share Posted May 30, 2019 nobody can help me? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted May 30, 2019 Share Posted May 30, 2019 2 hours ago, majidfarzaneh said: nobody can help me? you could always contact Support directly for help... 🙂 if you get your license directly from WHMCS - https://www.whmcs.com/support/ if you get your license from a reseller / host - https://www.whmcs.com/reseller-support/ 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Technical Analyst II WHMCS Stephen Posted May 30, 2019 WHMCS Technical Analyst II Share Posted May 30, 2019 Hello @majidfarzaneh Does the issue persist for you? If so, we can certainly assist and work with you to have this resolved. This not a reported issue and we would be interested in taking a look at this. As @brian! suggested the best channel for support on this is opening a ticket directly. 0 Quote Link to comment Share on other sites More sharing options...
wsa Posted May 30, 2019 Share Posted May 30, 2019 I see it work great on my end :) 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted May 30, 2019 Share Posted May 30, 2019 @majidfarzaneh Do you happen to be using a custom Admin Theme? Was this working in 7.5 or 7.6 for you? I'd also recommend uploading a fresh copy of the /admin directory and see if this assists you. 0 Quote Link to comment Share on other sites More sharing options...
majidfarzaneh Posted June 1, 2019 Author Share Posted June 1, 2019 thanks for all, @WHMCS ChrisD, @WHMCS Stephen . in index.php i redirect all requests to clientarea.php using header() function. this problem occured for this. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Technical Analyst II WHMCS Stephen Posted June 2, 2019 WHMCS Technical Analyst II Share Posted June 2, 2019 @majidfarzaneh Thanks for the update to this. It's always useful when someone shares an issue with a resolution in the WHMCS Community. 0 Quote Link to comment Share on other sites More sharing options...
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