Hi everyone, sorry for the noob question.
I noticed after a customer notified me this, that last year, the domain didn't sync and was marked as expired, so the new invoice was generated only for one service and the domain was not charged.
For now, I manually marked it as active because on her profile was "Expired" but on Resellerclub, the domain is still active and being used and also tied to the same customer.
So my question would be, what can I do so after I manually renew it this year, it also starts to be a billable item for the customer from now on as it was before something happened?
Thanks in advance!
Good morning community
How do I make all the services to be renewed appear on the "Customer Invoice"?
In all "Customer Invoice" emails I only see that the hosting service appears and does not add the domain, both services were purchased the same day.
The domain renewal is sent in different mail.
I will greatly appreciate your help
On every WHMCS upgrade I usually go to cpanel>find wanted tpl file to edit LOGOS and footer and I was thinking if someone have found a way to create a litle automation on that to make thing easy.
It inspiring more having my own logo on admin instead of looking all the time to WHMCS logo.
Same thing for ADMIN LOGIN
I think if those files are not encrypted we are allowed to change it, hope I am not only one who usually changed it 🤔🤔 That been said, if we could create a custom folder with our logo, and point a hook to looking for that logo and replace a WHMCS logo, so this will ensure on each upgrade will preserve our logo and not all the time goes to cpanel to edit tpl file.
Same idea for Branded powerd by. Why not powerd by company, if I am paying for PLUS license every month even if my client number would be in STARTER tier, so I guess I can override WHMCS name there too.
So there is any workaround?
I have one client that has over 1000 domains and over 60 hosting accounts, then some other services (SSL, etc). When they try to log in, or when I try to login as them (from the admin area or client area) it hangs until it times out. I increased the memory_limit to 640M and it finally loaded after about 45 seconds. Before that, it gave me a 500 error.
What can I adjust for clients of this size that makes logging in a bit easier? I tested other templates and that's not the issue. Other clients with a normal amount of services are fine as well.
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