How to Fix WHOIS Lookup Error in whmcs

[Shivansh]

when any clinet search domain then showing error

Client Side:   Oops somethings went wrong

 

System log

WHOIS Lookup Error for 'khobor24x7.in': error detail unknown

 

 

please help to fix.

Thanks

[HOSKIA INDIA]

1. Create a custom whois.json file with the following content. If there is already a custom whois.json file present, simply append it with the following content.

[
    {
        "extensions": ".ac.in,.co.in,.org.in,.ernet.in,.gov.in,.net.in,.res.in,.in",
        "uri": "socket://whois.registry.in",
        "available": "No Data Found"
    }
]

2. Upload this whois.json file in the /resources/domains/ directory of your whmcs installation.

3. Please don't modify the default dist.whois.json provided by WHMCS.

[brian!]

4 hours ago, Shivansh said:

when any client search domain then showing error

Client Side:   Oops somethings went wrong

whenever you see Oops and need more information, you will need to enable Display Errors...

https://help.whmcs.com/m/troubleshooting/l/678235-troubleshooting-a-blank-page-oops-error-message

4 hours ago, Shivansh said:

WHOIS Lookup Error for 'khobor24x7.in': error detail unknown

possibly related to the whois server details being outdated for .in domains

or maybe related to your HostX theme from @WGS - trying with a clean version of Six should tell you either way if it's a template issue.

also, you may want to check your WHMCS license details... the WHMCS license verification page says that your site (starting with p) doesn't seem to have a valid WHMCS license and has been reported to the WHMCS Legal department!