Domain menu broken

[FrikiHost]

Hi all,  After ugrading to the 7.7 version, when accessing to the Clients >Domain registrations the page is not showing properly.  (https://yourdomain.com/admin/index.php/admin/domains) 

but if I enter manually https://yourdomain.com/admin/domains  the page is seen perfectly.

It could be a broken url in the menu?

Thanks

Javi.

[WHMCS ChrisD]

@FrikiHost are you using a customised admin theme?, if you try in incognito mode does the same issue occur? Have you uploaded a fresh copy of the /admin directory?

[FrikiHost]

Hi,

Nop, I use a customised theme for clients, not for the admin

cherrs

[WHMCS ChrisD]

@FrikiHost could you please upload a fresh copy of the /admin theme and see if this resolves the issue?

[FrikiHost]

Thanks! Do you know where I can find a clean admin theme? My reseller only provides the full installation!

Cheers,

javi

[brian!]

10 hours ago, FrikiHost said:

It could be a broken url in the menu?

i'm seeing this too - it looks like a routePath error to me... i'm getting it with both the "Domain Registrations" and "Service Addons" links.

it's redirecting to the correct page, but scripts.min.js and all.min.css are 404 - but they are definitely there on other pages, so i'm assuming it's an error within routePath somewhere.

[WHMCS John]

Hi there,

I wasn't able to reproduce missing elements on my fresh 7.7.0 installation from here (see attached).

 

Please try resetting the Friendly URLs settings as described in this guide: https://help.whmcs.com/m/marketconnect/l/747675-troubleshooting-a-404-error-or-unexpected-page

[FrikiHost]

Hi all,

I've reseted the friendly urls and now all works fine!!  thanks!!

Setup > General Settings   and refresh it! 

problem solved!

Javi

 

[brian!]

Hi John,

16 hours ago, WHMCS John said:

Please try resetting the Friendly URLs settings as described in this guide:

I don't see why we need Friendly URLs used in the admin area anyway - it's an unnecessary complication - definitely if we need to set it to one value to make it work (for 2 links) in the admin area, and are then forced to use that same value in the client area.

it was set to Friendly index.php and it fails only on those two links - the rest are fine.

Basic & FFR work fine... if I switch to Friendly Index and delete acceptpathinfo from the configurable table, it works... if I put it back in and edit menu.tpl and change the domain registration link to 'clientsdomainlist.php', it still shows the above screen with no js or css.

i'd still be inclined to think there's a bug somewhere because surely routepath should direct all links correctly (works fine in the client area from what I can see)... so it's just these two admin links.

[gei]

We're having the same issue. We manually edited the blend header.tpl and set a base href of the /admin/ directory to fix the issue, but this definitely seems like a bug. We were getting this issue oddly only on the domains page.

Edited January 31, 2019 by gei

[tpvhq]

Hello,

Possibly unrelated, but deals with the same link. I'm getting the following error when viewing the Domain Registrations admin link…

https://www.example.com/billing/administration/index.php?rp=/administration/domains

exception 'InvalidArgumentException' with message 'Dataset must be an array' in /billing/vendor/whmcs/whmcs-foundation/lib/TableQuery.php:0
Stack trace:
#0 /billing/vendor/whmcs/whmcs-foundation/lib/TableModel.php(0): WHMCS\TableQuery->setData(NULL)
#1 /billing/vendor/whmcs/whmcs-foundation/lib/Admin/Domain/DomainController.php(0): WHMCS\TableModel->execute(Array)
#2 [internal function]: WHMCS\Admin\Domain\DomainController->index(Object(WHMCS\Http\Message\ServerRequest))
#3 /billing/vendor/middlewares/utils/src/CallableHandler.php(26): call_user_func_array(Array, Array)
#4 /billing/vendor/middlewares/fast-route/src/FastRoute.php(96): Middlewares\Utils\CallableHandler::execute(Array, Array)
#5 /billing/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/HandleProcessor.php(0): Middlewares\FastRoute->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#6 /billing/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/Strategy/AssumingMiddlewareTrait.php(0): WHMCS\Route\Middleware\HandleProcessor->_process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#7 /billing/vendor/middlewares/utils/src/Dispatcher.php(76): WHMCS\Route\Middleware\HandleProcessor->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#8 [internal function]: Middlewares\Utils\Dispatcher->Middlewares\Utils\{closure}(Object(WHMCS\Http\Message\ServerRequest))
#9 /billing/vendor/middlewares/utils/src/Delegate.php(31): call_user_func(Object(Closure), Object(WHMCS\Http\Message\ServerRequest))
#10 /billing/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/Strategy/DelegatingMiddlewareTrait.php(0): Middlewares\Utils\Delegate->process(Object(WHMCS\Http\Message\ServerRequest))
#11 /billing/vendor/middlewares/utils/src/Dispatcher.php(76): WHMCS\Admin\ApplicationSupport\Route\Middleware\Assent->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#12 [internal function]: Middlewares\Utils\Dispatcher->Middlewares\Utils\{closure}(Object(WHMCS\Http\Message\ServerRequest))
#13 /billing/vendor/middlewares/utils/src/Delegate.php(31): call_user_func(Object(Closure), Object(WHMCS\Http\Message\ServerRequest))
#14 /billing/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/Strategy/DelegatingMiddlewareTrait.php(0): Middlewares\Utils\Delegate->process(Object(WHMCS\Http\Message\ServerRequest))
#15 /billing/vendor/whmcs/whmcs-foundation/lib/Security/Middleware/Authorization.php(0): WHMCS\Security\Middleware\Authorization->delegateProcess(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#16 /billing/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/AbstractProxyMiddleware.php(0): WHMCS\Security\Middleware\Authorization->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#17 /billing/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/Strategy/AssumingMiddlewareTrait.php(0): WHMCS\Route\Middleware\AbstractProxyMiddleware->_process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#18 /billing/vendor/middlewares/utils/src/Dispatcher.php(76): WHMCS\Route\Middleware\AbstractProxyMiddleware->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#19 [internal function]: Middlewares\Utils\Dispatcher->Middlewares\Utils\{closure}(Object(WHMCS\Http\Message\ServerRequest))
#20 /billing/vendor/middlewares/utils/src/Delegate.php(31): call_user_func(Object(Closure), Object(WHMCS\Http\Message\ServerRequest))
#21 /billing/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/Strategy/DelegatingMiddlewareTrait.php(0): Middlewares\Utils\Delegate->process(Object(WHMCS\Http\Message\ServerRequest))
#22 /billing/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/AbstractProxyMiddleware.php(0): WHMCS\Admin\ApplicationSupport\Route\Middleware\Authentication->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#23 /billing/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/Strategy/AssumingMiddlewareTrait.php(0): WHMCS\Route\Middleware\AbstractProxyMiddleware->_process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#24 /billing/vendor/middlewares/utils/src/Dispatcher.php(76): WHMCS\Route\Middleware\AbstractProxyMiddleware->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#25 [internal function]: Middlewares\Utils\Dispatcher->Middlewares\Utils\{closure}(Object(WHMCS\Http\Message\ServerRequest))
#26 /billing/vendor/middlewares/utils/src/Delegate.php(31): call_user_func(Object(Closure), Object(WHMCS\Http\Message\ServerRequest))
#27 /billing/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/Strategy/DelegatingMiddlewareTrait.php(0): Middlewares\Utils\Delegate->process(Object(WHMCS\Http\Message\ServerRequest))
#28 /billing/vendor/middlewares/utils/src/Dispatcher.php(76): WHMCS\Admin\ApplicationSupport\Route\Middleware\DirectoryValidation->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#29 [internal function]: Middlewares\Utils\Dispatcher->Middlewares\Utils\{closure}(Object(WHMCS\Http\Message\ServerRequest))
#30 /billing/vendor/middlewares/utils/src/Delegate.php(31): call_user_func(Object(Closure), Object(WHMCS\Http\Message\ServerRequest))
#31 /billing/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/BackendPsr7Response.php(0): Middlewares\Utils\Delegate->process(Object(WHMCS\Http\Message\ServerRequest))
#32 /billing/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/BackendPsr7Response.php(0): WHMCS\Route\Middleware\BackendPsr7Response->_process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#33 /billing/vendor/middlewares/utils/src/Dispatcher.php(76): WHMCS\Route\Middleware\BackendPsr7Response->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#34 [internal function]: Middlewares\Utils\Dispatcher->Middlewares\Utils\{closure}(Object(WHMCS\Http\Message\ServerRequest))
#35 /billing/vendor/middlewares/utils/src/Delegate.php(31): call_user_func(Object(Closure), Object(WHMCS\Http\Message\ServerRequest))
#36 /billing/vendor/middlewares/utils/src/Dispatcher.php(56): Middlewares\Utils\Delegate->process(Object(WHMCS\Http\Message\ServerRequest))
#37 /billing/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/BackendDispatch.php(0): Middlewares\Utils\Dispatcher->dispatch(Object(WHMCS\Http\Message\ServerRequest))
#38 /billing/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/Strategy/AssumingMiddlewareTrait.php(0): WHMCS\Route\Middleware\BackendDispatch->_process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#39 /billing/vendor/middlewares/utils/src/Dispatcher.php(76): WHMCS\Route\Middleware\BackendDispatch->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#40 [internal function]: Middlewares\Utils\Dispatcher->Middlewares\Utils\{closure}(Object(WHMCS\Http\Message\ServerRequest))
#41 /billing/vendor/middlewares/utils/src/Delegate.php(31): call_user_func(Object(Closure), Object(WHMCS\Http\Message\ServerRequest))
#42 /billing/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/RoutePathMatch.php(0): Middlewares\Utils\Delegate->process(Object(WHMCS\Http\Message\ServerRequest))
#43 /billing/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/Strategy/AssumingMiddlewareTrait.php(0): WHMCS\Route\Middleware\RoutePathMatch->_process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#44 /billing/vendor/middlewares/utils/src/Dispatcher.php(76): WHMCS\Route\Middleware\RoutePathMatch->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#45 [internal function]: Middlewares\Utils\Dispatcher->Middlewares\Utils\{closure}(Object(WHMCS\Http\Message\ServerRequest))
#46 /billing/vendor/middlewares/utils/src/Delegate.php(31): call_user_func(Object(Closure), Object(WHMCS\Http\Message\ServerRequest))
#47 /billing/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/WhitelistFilter.php(0): Middlewares\Utils\Delegate->process(Object(WHMCS\Http\Message\ServerRequest))
#48 /billing/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/Strategy/DelegatingMiddlewareTrait.php(0): WHMCS\Route\Middleware\WhitelistFilter->_process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#49 /billing/vendor/middlewares/utils/src/Dispatcher.php(76): WHMCS\Route\Middleware\WhitelistFilter->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#50 [internal function]: Middlewares\Utils\Dispatcher->Middlewares\Utils\{closure}(Object(WHMCS\Http\Message\ServerRequest))
#51 /billing/vendor/middlewares/utils/src/Delegate.php(31): call_user_func(Object(Closure), Object(WHMCS\Http\Message\ServerRequest))
#52 /billing/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/RoutableClientModuleRequest.php(0): Middlewares\Utils\Delegate->process(Object(WHMCS\Http\Message\ServerRequest))
#53 /billing/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/Strategy/AssumingMiddlewareTrait.php(0): WHMCS\Route\Middleware\RoutableClientModuleRequest->_process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#54 /billing/vendor/middlewares/utils/src/Dispatcher.php(76): WHMCS\Route\Middleware\RoutableClientModuleRequest->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#55 [internal function]: Middlewares\Utils\Dispatcher->Middlewares\Utils\{closure}(Object(WHMCS\Http\Message\ServerRequest))
#56 /billing/vendor/middlewares/utils/src/Delegate.php(31): call_user_func(Object(Closure), Object(WHMCS\Http\Message\ServerRequest))
#57 /billing/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/RoutableAdminRequestUri.php(0): Middlewares\Utils\Delegate->process(Object(WHMCS\Http\Message\ServerRequest))
#58 /billing/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/Strategy/AssumingMiddlewareTrait.php(0): WHMCS\Route\Middleware\RoutableAdminRequestUri->_process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#59 /billing/vendor/middlewares/utils/src/Dispatcher.php(76): WHMCS\Route\Middleware\RoutableAdminRequestUri->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#60 [internal function]: Middlewares\Utils\Dispatcher->Middlewares\Utils\{closure}(Object(WHMCS\Http\Message\ServerRequest))
#61 /billing/vendor/middlewares/utils/src/Delegate.php(31): call_user_func(Object(Closure), Object(WHMCS\Http\Message\ServerRequest))
#62 /billing/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/RoutableRequestUri.php(0): Middlewares\Utils\Delegate->process(Object(WHMCS\Http\Message\ServerRequest))
#63 /billing/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/Strategy/AssumingMiddlewareTrait.php(0): WHMCS\Route\Middleware\RoutableRequestUri->_process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#64 /billing/vendor/middlewares/utils/src/Dispatcher.php(76): WHMCS\Route\Middleware\RoutableRequestUri->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#65 [internal function]: Middlewares\Utils\Dispatcher->Middlewares\Utils\{closure}(Object(WHMCS\Http\Message\ServerRequest))
#66 /billing/vendor/middlewares/utils/src/Delegate.php(31): call_user_func(Object(Closure), Object(WHMCS\Http\Message\ServerRequest))
#67 /billing/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/RoutableRequestQueryUri.php(0): Middlewares\Utils\Delegate->process(Object(WHMCS\Http\Message\ServerRequest))
#68 /billing/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/Strategy/AssumingMiddlewareTrait.php(0): WHMCS\Route\Middleware\RoutableRequestQueryUri->_process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#69 /billing/vendor/middlewares/utils/src/Dispatcher.php(76): WHMCS\Route\Middleware\RoutableRequestQueryUri->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))
#70 [internal function]: Middlewares\Utils\Dispatcher->Middlewares\Utils\{closure}(Object(WHMCS\Http\Message\ServerRequest))
#71 /billing/vendor/middlewares/utils/src/Delegate.php(31): call_user_func(Object(Closure), Object(WHMCS\Http\Message\ServerRequest))
#72 /billing/vendor/middlewares/utils/src/Dispatcher.php(56): Middlewares\Utils\Delegate->process(Object(WHMCS\Http\Message\ServerRequest))
#73 /billing/administration/index.php(0): Middlewares\Utils\Dispatcher->dispatch(Object(WHMCS\Http\Message\ServerRequest))
#74 {main}

Seems to be only a problem with the Domain Registrations listing.

I did a file comparison between the files I have and a 7.7 download and I don't see any differences with the files.

Any help is appreciated.

Thanks,

•• matt

[brian!]

Hi Matt,

did you try changing Friendly URLs settings to see if that fixes it ?

[tpvhq]

Hi Brian, 

Yes. The problem still exists.

Thanks,

•• matt

[tpvhq]

Hey Brian,

A quick thought. I am stuck on PHP 5.6 for the moment. Perhaps that's having some effect?

Thanks,

•• matt

[lesmonds]

I have tried all the above, and the only thing that stops this is by turning off Friendly URLs and changing to basic URLs.

[brian!]

17 hours ago, tpvhq said:

Yes. The problem still exists.

then I suspect it's an unrelated issue... might be worth opening a ticket with Support... could be an incomplete/corrupt update, but Support should be able to track the cause down.